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    We had a great call and were excited to get our curio cabinet mirror replaced. The initial invoice did not include the dimensions of the mirror, and when the representative came to our home to do the work, he said he had to go back and recut it. We then received a service call charge and were told that our dimensions were off enough to cause additional charge. Furthermore, the service person did not wear a mask, and even said he felt like sneezing! This is probably a good company with a good reputation, but a word to the wise-- be careful to clarify all specific instructions.

    Mike K.

    Cliff and his son, Shawn, did an amazing job fixing the back glass on our mini-van. Same day fix (within hours) and they had the best prices in town. Highly recommend The Glass Man!!!!

    Left is new blind, right is original. Yes the left is a nice blind but not even close to anything else in our home

    Back in December we broke our window pane on our back deck. We contacted The Glass Man, accepted their quote to replace the pane of glass. During installation of the glass pane the employee of the Glass Man cut our strings that control the up and down movement of the blinds, not the pull string. We have custom blinds that raise and lower from the top and bottom. The employee admitted and showed my husband that he did this. I contacted Cliff, the owner who assured me that he would replace them as soon as possible and make it right. Here we are 3 months later, Cliff and his worker came to install the new blind. While this is a very nice blind it is nothing like the former blind. I understood they may not be able to get the exact same pattern in the same color. However this blind is a completely different in both color and pattern. I attempted to speak with Cliff in regard to it not even closely matching. He became very defensive and stated that I could take it back myself and take care of it that they were done with all they were willing to do and I expressed that I shouldn't have to do that and he hung up on me. I then attempted multiple times to call back in which he did not answer. Until on my last attempt his coworker answered and was immediately loud and rude in tone letting me know they would not do anything else with the blind. She then threatened me with a lawyer for harassment when I was just attempting to get the receipt as well as have a professional conversation to remedy this. I have texted them to let them know that I would be reporting this situation to all media outlets as well as the Better Business Bureau as I believe this is my only recourse before having to resort to legal action.

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    Universal Windows Direct of Atlanta

    Universal Windows Direct of Atlanta

    4.9
    (38 reviews)

    We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

    I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

    Patriots' Pride Windows and Doors

    Patriots' Pride Windows and Doors

    5.0
    (1 review)

    Patriots Pride windows were just recently installed on our home and we have to really applaud them…read more We were "walked" thru the entire procedure, what to expect, and how it would happen. Kenny led us thru the entire process which I especially liked. So many companies have a salesman who passes you along to an installation dept, then the actual installers. Kenny was our sole contact from start to finish. They showed up on time, went straight to work and finished well before we expected them to do. I could not be more pleased and sincerely recommend them to everyone considering putting in new windows. And don't forget to mention if you are a veteran! we had several bids but they were the best and there actual performance justified our trust completely

    From the owner: Patriots' Pride Windows started as a consulting firm, training companies up and down the east coast…read morehow to install windows perfectly. As a veteran owned company with 4 generations of window installation experience, we are excited to provide not just the solution we sell, but the solution that is in line with your needs and dreams. Our experience is drawn from not just what works well, but what doesn't work. We've worked with inadequate companies, which showed us where most companies fail their customers by chasing the dollar at the expense of leaving the homeowner behind after they pay. We provide signed timeline agreements between both parties. These are executable timelines for communication and delivery, so we are accountable and accurate. In the military, the mission is executed because everyone does their job well and on time. You will know exactly who is completing their assignment for you and when, every step of the way. Our capabilities and unique consultative approach erases the lines of the sales box, where our customers and our team work in tandem to define the solution. We don't believe in high pressure sales, it's not necessary - because you're going to be comfortable and excited about putting your security and comfort in our hands. 15,000 happy customers up and down the east coast and growing, your comfort and safety is guaranteed by the Patriot's Promise. Don't get left behind working with a company that only cares about getting your money...

    The Glass Man - autoglass - Updated August 2026

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