The first two times I went there I had a good experience. My car was rigged up and finished pretty…read morefast. The third and final time I went in for services I left my car there & got really sick. I moved about two weeks later so obviously my address changed. I tried to keep in contact through phone but no one ever answered anymore like the first few times. I moved further away from that area so I couldn't just come to the shop normally as I usually would. Months later I see my car on sale at an auto lot. no calls back or anything after several voicemails even leaving my call back number I still received nothing.

My son's truck has been at University Auto in Jonesboro for over six months, and it's been nothing…read morebut excuses and delays from the beginning. The owner is never at the shop, never answers the phone, and doesn't return messages. Every time we manage to get ahold of someone, there's a new excuse for why the truck isn't finished. This level of unprofessionalism is completely unacceptable, especially when someone's vehicle is being held for half a year with no real updates. Do yourself a favor and take your business somewhere that respects your time and money.

Very reasonable repair done in a surprisingly short time. I couldn't be happier with the work they…read moredid to my Jeep and my bike. Fast, courteous and very articulate about what I should expect. Would recommend them to anyone needing quality auto body work done, will definitely use them if the need arises in the future. Thanks Jay for the great work.

They done awesome work on our vehicle they were so respectful and I was real speedy about their workread more

This is the worst auto body shop I've ever been to. We had two vehicles damaged by a hail storm…read more They burned holes in my Rogue seats, and after a year they said my husband's truck was done. When he picked it up, the taillights and brake lights would not work. He hook them up himself. He will never let them touch his truck

Put the wrong mirrors on the truck I messed with them for three weeks finally put the right ones on…read morethe truck they replaced the drivers door side glass and it has a chip in it I would not recommend these people to anybody very unprofessional the one young fella named Colby got real smart with me very very unprofessional

All around best service they guys where super nice and helped get me and my babies back moving…read morequickly 100% recommend them and no they r not closed

Don't order parts from this location. The wrong parts were presented to me, and although the price…read morewas refunded, it was a huge waste of my time. The kicker was that both plastic bags had been opened, making it possible that the real parts had been stolen.

It's 8:20am and this place is still not open. The guy is working inside but won't unlock the doors…read more He said he needs 10/20 minutes. Why would they say they are open at 8am??? Customer service is terrible

Had an amazing experience getting my Nissan Altima tinted here! I decided to go for the LLumar…read morePinnacle ceramic film, and the heat rejection is incredible--you can feel the difference immediately. The install is absolutely flawless with no bubbles or dust spots. The staff was professional, fast, and took great care of my car. Highly recommend them if you want premium quality window tint!

Always great service! I highly recommend them for window tinting. They have taken care of all of…read moreour vehicles for years.

Tire wasn't rubbing before the alignment. The suspension was eating into the side of the tire after…read morethe alignment. They then claimed it couldn't be fixed and was because of worn parts. Said the entire rear suspension needed replaced and couldn't point to a specific issue.

The facility manager, Josh Childers, is a real asset to this location. He's extremely…read moreknowledgeable about automotive care and maintenance. I've found him to be extremely easy to work with, and plan on continuing to take my vehicle to his shop. I only wish that Plaza Tire would open a location closer to my home base of operations, one hour south.

Awesome service. Stephen and his crew do exactly what they say and, just as importantly, they are…read moreprompt and courteous. They filed the insurance claim for me. I didn't have to do a thing except make the call to them. I will be a lifelong customer. Thanks guys! Your work and service are head and shoulders above the rest.