He did a good job in my van he is a professional he also had my van inside his garage for a week…read moreother places only leave out your cars the care of my van

Wow! This place was incredible…read more I had to take my dad's car to Buffalo Auto Glass because the driver side window was stuck rolled down. I called first thing this morning to see if they had any open appointments for them to look at it. They gentleman on the phone said to bring it over whenever I can and they'll have it done by the end of the day. They did not disappoint! They updated my mom on the progress of the car throughout the day and they truly did have the car repaired by 4pm! The price was very reasonable, customer service was friendly and the service was impeccable. I would definitely recommend Buffalo Auto Glass. My dad's car is now back on the road thanks to this team!

Wonderful customer service. Respectful, timely and quality work. I would recommend Tony and his…read morebusiness.

Never deal with these people again. Poor quality glass broke my antenna and missed a few screws…read moreinstalling the trim

Sent to this company through insurance. Clean hand off and very communicative. Received reminders…read moreand such. Technician was very friendly. Everything seems good. I'd just say that there was/is debris from getting my windshield changed. Some on the dashboard and a splatter of the glue on the hood of the car. I hope that washes off easily. Waiting area story time: As I'm waiting in the waiting area, someone is having a phone call on speaker phone. That's not the most considerate, yes, but I don't know how long they've been waiting. One of the staff, then, hangs up a passive aggressive sign saying that people should not be on speakerphone in the waiting room. I find this rude considering the staff member didn't even address the customer. Just hung up the sign to guilt the customer outside. Thankfully, it's decent weather out. Also, the check in area is weird. It's a big opening and there are two desks. Instead of getting up to address people, you have to yell for the staff to hear you. And you have bad luck if two people are checking in at the same time. We were basically yelling over each other to be heard because the staff weren't getting up from their desks. Restructure the check in area so it's not so rude and an issue. Infomercial on the TV my entire waiting time. Ugh. If I need this service again, I'm just going to ask them to come to me. The office is not pleasant for reasons above. But I'm guessing their mobile service does much better.

Crack in my windshield from a road trip and went online to their website, insurance paid for…read moreeverything, super nice in person when I went to their shop and the phone customer service was amazing

AMAZING service. Nothing bad to say. Just moved to the area so I was looking around for a place…read morewhen my windshield was cracked. Such friendly staff. Made the process so easy. Deals with insurance for you. Come here for good service.

Was driving from toronto to Niagara Falls and got a stone chip in my windshield on Highway. I…read moregoogled and called a few nearby places, Novus Glass gave me the best info so I went there. I didnt need an appointment, they took me right away -Thank You!! They repaired my chip for free and handled all the paperwork for me. While a waited the very nice girl at the front desk offered me a coffee and wifi. Everyone there was really pleasant and genuine. These guys are honestly great! I Highly recommend them.

Very pleased with the service I received when I replaced my windshield. Ken and his staff were…read morecourteous, profesional and kind. I waited on their comfy couch while my windshield was being installed and I was treated to snacks, beverages and a great movie that was so good I almost didn't want to leave! The work done was great and the price was reasonable and the wait was not too long. To top it all off, when I returned to my car, there was a nice mug and a Keychain pocket knife. Also, I got a follow up a day or so after to see if there were any issues, there weren't any. I wouldn't hesitate to recommend them or use their services in the future. There is a reason they have numerous 5 star reviews, so glad I found them.

I ask, "what's the advantage of coming to your shop instead of a dealership?"…read more Ken answers, "well, you know who's installing your glass, and it's for sure quality work and service." Ok Ken, take my money. Thank you for your professionalism and friendliness. Will be back (if we have to)! Steff and Charles PS. We have a nickname for you - 'life coach'!

These guys are awesome. They answered the phone on a Sunday and gave me an appt at the time of my…read morechoice for the next day. The windshield swap was super quick (under an hour) and looks awesome. They were also way less expensive than the other places I called. Building was clean and the guys were super nice. The guy who swapped my windshield had an awesome mullet, someone should buy him a pizza. Hopefully I don't need to have my windshield replaced again but if I do I'll definitely be back!!!

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

Bank Street Auto is the best! Excellent service, extremely professional and courteous and timely!…read more Couldn't recommend them more highly! Merry Ostrander

Highly recommend Frontier Glass! Their staff is great! Everyone is very knowledgeable and friendly,…read morethey really go out of their way to help you out! Their quality of work is excellent too. the whole experience was hassle free. Everyone gets annoyed when their windshield cracks, the guys at Frontier Glass make it less annoying! Thanks guys!

From the owner: Frontier Glass has been family owned and operated in the Buffalo area since 1920. Not only do we…read moreinstall auto glass such as windshields, back windows and door glasses, we also install side view mirrors and can reattach review mirrors. We work on most heavy equipment glass as well, tractor trailers, back hoes and other heavy machinery. We also work with plate glass for, tabletops, wall mirrors, glass shelves, cabinet glass, plexiglass and safety glass. Not only do we do all that, but we have a glazing division that works on house windows, thermopanes, storm windows, entrance doors and commercial storefronts. We also install custom shower enclosures, measured to fit your space. Our company also became a certified Women Owned Business in 2018.