Our wheelchair van was in a major crash. Gerber Collision kept workers until 10:30 pm so they could…read morefinish the job and get us our wheelchair van back. The work was so PERFECT that, as someone who is very meticulous with my cars, there is NOTHING that I could discern that felt, sounded, looked, or handled differently. There was absolutely nothing I could detect that would indicate the van was in an accident or even had any repairs at all. The staff literally said "you need this van back for your son, we're going to stay open tonight and get this van finished and back to you". We are grateful to Gerber Collision of Clarence for going above and beyond. Mike (Akron)

Shannon was very respectful and knowledgeable during my appointment for my yearly rust proving and…read moremaintenance. She offered a service that I declined but I asked if this could be honored at a later time for the price she offered and she said yes. She wasn't pushy at all, which I greatly appreciated!

Very professional. They explained everything they were doing and what I needed to look for if there…read morewere any issues. I was very satisfied with the results

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

Rob is a professional at his occupation, he is very tedious with his work to make sure the outcome…read moreis the best in the community. He put a brand new windshield in my 1988 Camaro and it is stunning to say the very least. Highly recommend his company for any of your glass needs!

Amazing job done on my vehicle! I brought my car in on a Saturday for a windshield replacement and…read morehe had it back same day in just a few hours. The work is amazing, I feel like I have a brand new car! Great work, thank you!

I had a very smooth experience, dealing with the replacement of my front and side door windows…read more After a few rescheduling appointments, service representatives Damian and Andrew, continued to provide great service and kept me well informed on everything I needed to do. I'm very pleased with the service as well, the time of repair was surprisingly quick.

My sister just told me that a rock hit her window while driving and was concerned the glass is…read moregoing to shatter. I told her I e used Safelite before and it's a quick and simple process to schedule and likely they'll work directly with her insurance and if she has coverage- she'll pay no out of pocket. I then went to website, filled out online form for her and schedule a day that works for her at $0.00 because she did have glass coverage. I just took all the stress away from her in a matter of minutes.

John from Safelite did an awesome job helping to install my windshield for repair in addition to…read morerecalibrating my camera. Could use more men like him that help value the company he works.

Is there a score less than one star??? My company has a fleet of vehicles and this Safelite…read morelocation just lost thousands of dollars in business. The woman at the counter could not have shown less interest in assisting me if she tried! Philadelphia Insurance had processed our zero deductible claim with Safelite and a glitch on SafeLite's end showed a balance due at the time of my appointment. Apathy on the woman's part made it quite easy to leave and go to Glass America for service.

Great service, timely, and returned our vehicle sooner than expected. Excellent communication,…read morekeeping us up-to-date with progress and expected timeframes to completion. We would definitely recommend!

My truck was all banged up on the passenger side. In a week's time they had a new bedside ordered…read moreand fitted. All the dents and dings were professionally fixed not filled in with bondo and rattle canned. The staff are great and very helpful. I would not hesitate to take my truck here again for body work.