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University Car Care

3.7 (3 reviews)
Closed 8:00 am - 5:00 pm

Services - University Car Care

Check engine light

Engine oil light diagnosis

Auto general diagnosis

24 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

University Car Care Photos

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Recommended Reviews - University Car Care

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Premier Car Care - Monster pot hole I hit in mall parking lot.  Beer can was already there.  LoL

Premier Car Care

(32 reviews)

After spending way longer than I should have driving around without a spare tire, I decided it was…read morefinally time to buy a wheel, and looked around for a good place to get a tire. After a quick search I stumbled across premier car care. They had great reviews so I figured I'd give them a try. I stopped in without prior notice that morning, and was helped at the counter right away. They were able to order the tire I needed with same-day service. They didn't try to con or upsell anything, just asked me what I needed and what I planned to use it for. They found me a good deal, with the tire + mounting + tax coming in at about $165. I was able to pick it up same day. Overall this was an excellent experience. Highly recommended them.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Pep Boys - logo 2013

Pep Boys

(41 reviews)

I never write reviews but I had to for this. The manager Maddie was super kind and her customer…read moreservice was beyond 100%. James, who did my breaks explained everything to a T and being a woman I didn't feel taken advantage of with not knowing what my car needed. These two deserve a raise! They were absolutely wonderful and made a tough day a little easier for me! Thanks to them!!! They deserve the recognition of their kindness and helpfulness!

Well, after checking in, while waiting, I read all the one-star Yelp reviews. I told the employee…read morethat he had bad reviews. He advised me that must be from the prior service managers, which I knew was a lie based on the dates of the review, unless they just changed within the last 10 days. I thought I may have needed a new battery, so I asked if I could get a diagnostic test, I was advised NO without an appointment. Well, because I feel I'm a mechanic, I said okay I'll just buy a battery. I was advised they could put it in. Was told wouldn't take long, but it took over an hour. Maybe I'm just inpatient, but I thought an hour was long. The person helping me was very nice and helpful. Unfortunately, the battery obviously wasn't my problem, as I still have the same issue, so to the dealer I go. They also didnt know the car needed to reset after replacing the battery, so in the parking, like I had to google how to reset. Lessons learned. 1. Im not a mechanic. 2- Some things you just need to stick with the dealer. I'm not sure about pricing, but it cost me 250.00 for the battery and installation. I'm hoping that was a reasonable deal.

University Car Care - autorepair - Updated July 2026

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