Having a 18 year older living down there temporarily with an unreliable vehicle was a really bad…read moresituation. Most mechanics we called told us it would be about a month out. Independent had it in within two days and were honest with what needed done. My kid thought it was serious mechanical issues, but ended up being a hose with a hole. Had them look over the whole engine and they found a few things that needed fixed, but were also realistic and didn't try to add on extra work. Price for work was very fair. Really appreciate their willingness to communicate with us from afar.

Owner was very rude to my wife & basically called her a liar. Our vehicle wasn't even fully put…read moreback together and blamed her for taking it apart when we brought it back because the job wasn't finished. I definitely won't be back or recommend this business to anyone. We aren't the only ones that have had a issue with them

Jimi helped diagnose our problem and get us back on the road within a couple hours of giving him a…read morecall. He did it all with a big smile and a great attitude. The price was beyond fair and we would utilize his services again.

This guy is fantastic! We called and he came to our house within minutes. He knows his stuff! He…read morefound the problem and fixed it. Great price as well! Highly recommend!!!

Went in to have them test oil pressure on a 2001 Silverado. He tried lying to me about the process…read moreto make it seem like I had an unusual vehicle that would be a bigger deal than usual. And they couldn't do it with the normal tools. When I know for a fact what it takes to do it on these and have done it many times with a common kit. I wouldn't trust someone that lies about the process to increase the size of the job.

Seth Motors gets me scheduled,gets my vehicle in on time and gets the work done. They stand behind…read moretheir work are trustworthy and keep me informed They even send out reminders when normal maintenance might be coming due

Wonderful shop with extremely knowledgeable staff! We were driving through Ellensburg on our way to…read morePortland when our Subaru Outback started shaking and spitting out plumes of smoke. Having no idea what had happened to the car, we looked online for a good auto shop and Eastside Automotive showed up with very positive reviews. We called and the owner said he could see us right away. Luckily we were extremely close so we were able to drive the car a couple short blocks to the shop. It took only a couple hours for them to figure out what was wrong and fix it then we were ready to continue on our way! The mechanics said the problem was not something that normally would have been easy to identify, a faulty O2 sensor. We were very lucky that they did! I would highly recommend this place to anyone looking for an excellent auto shop! Prices were great too.

Lou saved my Subaru and my vacation. I had driven up from Oregon to visit family for the weekend…read morewhen engine started acting up. I feared the worst. On Monday morning he quickly diagnosed the problem and fixed It. So great to stumble across a trustworthy mechanic.

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

My tire pressure indicator was showing I was loosing psi by the mile coming off Blewett, I drove…read morehere before it was flat, they repaired and had me on the road within a half hour. They were great!

It's funny to read reviews and see how one person's experience made this the worst Les Schwab store…read morein the world and yet for me it was the best. I had a blowout on my travel trailer last week so I made an appointment at Les Schwab. We live about 2 hours away but we were able to store the trailer close by until we could come back with more time, and when I went by in the morning to scope it out, the guy said that I could bring the trailer in anytime, even though my appointment wasn't for another hour. FYI, they have a separate trailer repair center across the street so it's easy to get in and out with a trailer. The guy working there jumped right on it, but within minutes he had 3 other people pull in that needed help, so he was a bit distracted, but he got some more people over to help him and kept at it. Another employee happened to be looking at our trailer and noticed one of our springs was broken, just hanging there. I tried calling some other trailer repair places in town to see if I could track down a new spring, but wasn't having any luck. Then a Les Schwab guy that just happened to be in the area (he's a mobile guy not based out of here) checked in his truck and just happened to have a spare spring that fit our trailer. And he just gave it to us! He must've spent the next hour helping the employees install the new spring, making sure they had everything they needed before taking off, and though we were they for about 2 hours, we got 5 new tires and a replacement spring and hit the road with a much better towing experience. And they charged us about 50 bucks for the labor on the spring that should have been a lot more. I'm guessing overall we saved about 500 dollar for the spring and install, all because these guys jumped in to help us out. This is not something you see every day, but I have a feeling at Les Schwab in Ellensburg it's not that out of the ordinary. If I could I'd drive back there every time I needed tire service. 2 hours might be a bit of stretch but if I'm ever in the area I will absolutely go back. Thank you to the entire team that helped us out in a pinch, we really appreciate it!

I bought a used International Harvester ambulance over in Seattle and was headed home to Palouse,…read moreWA when I stopped in Ellensburg for windshield wipers and a wash. The ambulance began cutting out intermittently and I stopped for lunch and searched local diesel shops on my phone. Crossroad Garage had great reviews, so decided to try and get there. I called and Brianna said they could diagnose it immediately, but probably not fix it until the next day. On the way there, it died and I towed it in with my support vehicle. They said it was a fuel pressure issue, but needed more time the next day to know for sure. Within an hour of them opening the next day, Brianna called and told me what was wrong, and that parts were available in Yakima, and the repair would be $1800. She couldn't guarantee that it would be fixed the same day, but they would try. I was called at 3pm and told it was ready. When I picked it up, the bill was $400 less than I was quoted. I paid and hit the road. I immediately noticed increased power and nearly twice the previous gas mileage. I made it the remaining 200 miles home without any further issues. Everyone there that I dealt with was pleasant and professional. They quickly diagnosed the issue and repaired it for less than what I was quoted. So happy, that I even bought one of the Black Rifle Co. trucker hats they had for sale!

Amazing service and extremely honest. I was stranded on I-90 at 5:30 pm and their sister towing…read morecompany rescued me (with a Ford F-150 and 20' travel trailer). Because of the dangerous situation, the owner skipped dinner and came to get me out of harm's way after calling me immediately after my insurance co contacted them for towing. Both the owner and his second tow truck driver were professional and friendly. After inspecting and guessing what the issue was they ordered the part that night (with no obligation if it wasn't needed). In the AM, they inspected my truck first thing and their previous night's assessment was spot on. The part came in shortly after and I was on the road a couple hours later. So much integrity!!! As a single woman traveling cross country I would have paid whatever was needed so I'd worried about a huge bill. I was so surprised that the whole solution was just over $400. p.s. after towing my truck they made sure I had a safe place to stay for the night. Talk about above and beyond service wise!!!

Bought a Beautiful Jeep Compass in 2019. When service issues came up surrounding the aux battery in…read more2024, I was sold a faulty replacement unit at the dealership. I reported the problem immediately and repeatedly, only to be told that it was my fault, then ghosted by the service department, by Stellantis, by Jeep Wave... They refused to return my calls and I couldn't schedule service. The issue has affected the main battery, Uconnect system and the backup camera, too. The "free" patches and USB fixes come with diagnostic, labor, and service fees. No more OTA updates! Now my extended warranty has expired. They will not return my calls, have blocked my ability to email and will not help me. The really sad part is that they used my original review from here in their print advertising--it was hanging in the shop last time I was there! Also the fixes would be super cheap for them and only fair for them make things right. Sad.

Wonderful sales and service department! Friendly staff and great customer service. Would highly…read morehighly recommend for any regular maintenance or service on your vehicle or for purchasing a new or preowned vehicle.

My car went in for a detail last week and it turned out so good! Their prices for detailing are…read morevery reasonable and definitely worth it. My car was a mess!! The inside had spilt coffee, crumbs in the deepest cracks, and dog hair imbedded in the cracks. And absolutely all of it and more was taken care of. Honestly, my car didn't even look this good when I bought it (used). They outside and windows were so shiny! And my tires look brand new. The service was awesome. They were very nice. And quick, it was only in their for the day. Ryan, did the detail and was soo helpful and kind!! Thank you Kelleher and Ryan! Love my detail

Extremely disappointed with the lack of follow-through here. Over the weekend, I called, emailed,…read moreand texted multiple times to confirm a specific van was still in stock. I even offered to put down a deposit or purchase it outright over the phone to hold it. I was told this wasn't necessary -- that the van hadn't sold and wouldn't sell before my scheduled test drive appointment on Tuesday. The dealership is 3+ hours from where I live, so I planned my entire day around this appointment and called one more time before making the drive to confirm the van was still available. That's when I was told it had already sold. If a customer offers to pay over the phone to hold a vehicle and is told repeatedly that it's not needed, that should mean something. Instead, I wasted a weekend of communication and nearly a half-day round trip for nothing. If you're driving any real distance for a vehicle here, get everything in writing and don't take "you don't need to put money down" at face value.