Having a 18 year older living down there temporarily with an unreliable vehicle was a really bad…read moresituation. Most mechanics we called told us it would be about a month out. Independent had it in within two days and were honest with what needed done. My kid thought it was serious mechanical issues, but ended up being a hose with a hole. Had them look over the whole engine and they found a few things that needed fixed, but were also realistic and didn't try to add on extra work. Price for work was very fair. Really appreciate their willingness to communicate with us from afar.

Owner was very rude to my wife & basically called her a liar. Our vehicle wasn't even fully put…read moreback together and blamed her for taking it apart when we brought it back because the job wasn't finished. I definitely won't be back or recommend this business to anyone. We aren't the only ones that have had a issue with them

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

Went in to have them test oil pressure on a 2001 Silverado. He tried lying to me about the process…read moreto make it seem like I had an unusual vehicle that would be a bigger deal than usual. And they couldn't do it with the normal tools. When I know for a fact what it takes to do it on these and have done it many times with a common kit. I wouldn't trust someone that lies about the process to increase the size of the job.

Seth Motors gets me scheduled,gets my vehicle in on time and gets the work done. They stand behind…read moretheir work are trustworthy and keep me informed They even send out reminders when normal maintenance might be coming due

Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.

My tire pressure indicator was showing I was loosing psi by the mile coming off Blewett, I drove…read morehere before it was flat, they repaired and had me on the road within a half hour. They were great!

It's funny to read reviews and see how one person's experience made this the worst Les Schwab store…read morein the world and yet for me it was the best. I had a blowout on my travel trailer last week so I made an appointment at Les Schwab. We live about 2 hours away but we were able to store the trailer close by until we could come back with more time, and when I went by in the morning to scope it out, the guy said that I could bring the trailer in anytime, even though my appointment wasn't for another hour. FYI, they have a separate trailer repair center across the street so it's easy to get in and out with a trailer. The guy working there jumped right on it, but within minutes he had 3 other people pull in that needed help, so he was a bit distracted, but he got some more people over to help him and kept at it. Another employee happened to be looking at our trailer and noticed one of our springs was broken, just hanging there. I tried calling some other trailer repair places in town to see if I could track down a new spring, but wasn't having any luck. Then a Les Schwab guy that just happened to be in the area (he's a mobile guy not based out of here) checked in his truck and just happened to have a spare spring that fit our trailer. And he just gave it to us! He must've spent the next hour helping the employees install the new spring, making sure they had everything they needed before taking off, and though we were they for about 2 hours, we got 5 new tires and a replacement spring and hit the road with a much better towing experience. And they charged us about 50 bucks for the labor on the spring that should have been a lot more. I'm guessing overall we saved about 500 dollar for the spring and install, all because these guys jumped in to help us out. This is not something you see every day, but I have a feeling at Les Schwab in Ellensburg it's not that out of the ordinary. If I could I'd drive back there every time I needed tire service. 2 hours might be a bit of stretch but if I'm ever in the area I will absolutely go back. Thank you to the entire team that helped us out in a pinch, we really appreciate it!

While traveling to Seattle Children's Hospital our expedition right exhaust manifold broke. We were…read moreinformed by Dave's exhaust to go to D&M motors where we met Sam who was so helpful and understood our situation. He assisted us in obtaining a rental vehicle from entrrprise rental on a thursday morning and had the Expedition fixed by Friday afternoon. He evrn opened up his shop on a Sunday on our return home trip to give us our Expedition . The Expedition was so quiet and fixed perfectly! The entire experience turned from worry and stress to calm and positive professional experience that Sam provided us. The repair was professional and reasonsble in price along with the courtesy and assistance Sam provided us wes invaluable and greatly appreciated. I recommend D&M to snyone needing professional auto repair. Thank you Sam! Art Clinton and family 2/16/2026

Rairdon of Auburn forgot to torque finish the front left lower caliper bolt which could have led to…read morea very destructive & expensive repair during a trip from Federal Way to Eburg. Did my Yelp search for the best mechanic & found D&M. Sam said bring the car in by 7-7.30 the next morning which was before they opened. I provided him with the work order from Rairdon & in less that a few hours he had found the issue, confirmed everything else that should have been done was, checked fluids & called me to say the car was ready. I was ready for a big bill...nope. Just a job done well, quickly & reasonably priced. No need to look any further for the best shop in the area (as many already know). Thanks Sam!!

Bought a Beautiful Jeep Compass in 2019. When service issues came up surrounding the aux battery in…read more2024, I was sold a faulty replacement unit at the dealership. I reported the problem immediately and repeatedly, only to be told that it was my fault, then ghosted by the service department, by Stellantis, by Jeep Wave... They refused to return my calls and I couldn't schedule service. The issue has affected the main battery, Uconnect system and the backup camera, too. The "free" patches and USB fixes come with diagnostic, labor, and service fees. No more OTA updates! Now my extended warranty has expired. They will not return my calls, have blocked my ability to email and will not help me. The really sad part is that they used my original review from here in their print advertising--it was hanging in the shop last time I was there! Also the fixes would be super cheap for them and only fair for them make things right. Sad.

I just bought a Jeep a few weeks ago. I cannot recommend this place enough!…read moreI had shopped around at a few local dealerships, but Aaron M, the salesman I encountered gave me the best service. A complete "Nordstrom Experience". As a woman coming in solo, this process was intimidating! From the Aaron, the salesman, to the GM Mark, to the floor manager John, to the service department Bryan and Rachel, to the shuttle driver Skyler. An excellent experience, and I'd highly recommend them to this community.

Chad is very helpful, he explains so I understand. Highly recommend any auto needs that you needread more

One of our work vans broke down on its way back to Seattle from Eastern Washington and it was towed…read moreto Auto Masters. We ended up needing to replace the entire engine and though it took about 6 weeks I spoke weekly with Chad and he kept me updated. The six weeks was no fault of the shop. Apparently engines don't ship quickly. But once they received it and it was done within about seven days . Even when my call went to voicemail Chad called me back within the same day. The customer service was excellent and we just got our vehicle back on Friday and it's running like a dream.

Lou saved my Subaru and my vacation. I had driven up from Oregon to visit family for the weekend…read morewhen engine started acting up. I feared the worst. On Monday morning he quickly diagnosed the problem and fixed It. So great to stumble across a trustworthy mechanic.

As I was leaving the Tri-Cities area, my Expedition was running really rough. At first I chalked it…read moreup to maybe the road is rough or the wind that was blowing really hard was making the car shake. Once it started going up the hill past Vantage, I knew something was really wrong. Limped our way to Ellensburg and found Eastside Automotive onYelp. It was 10 o'clock at night so I left my car in their parking lot. They opened at nine and by 9:15, they (Lou?) already had my car diagnosed said it could be fixed within the hour. I am a newly widowed mom. He could've sold me a new engine (my diagnosis after searching google) but instead it literally was a -$50 part for an unlatched spark plug. Very grateful for his honesty and promptness.