I've taken my car to MAAS a couple times over the past few years. They typically are able to…read morecomplete repairs the same day. On one occasion, the replacement radiator failed after about 1 year. They replaced the radiator without any issue. I will confuse the to bring my car to MAAS for repairs.

Well, if you know me- I have an old car that needs lots of fixing. So, I've gone from franchise to…read morefranchise like Midas and PepBoys where I have been completely taken advantage of, as a woman I feel I'm paying extra for parts and labor by a good $200 - $1000 per job. Maas has excellent customer service, a clean well organized shop and I was able to drop my car off for same day service! UNHEARD OF!! I can safely say, I'm a Maas customer for life! Firestone wanted $722 for the $520 I paid for the same repair at Maas. So, you don't have to wait days to get in, quality of work was an exceptional value! Thank you Colleen you were so helpful I really appreciate your attention to detail

Chuck's shop is awesome. He has a dedicated kids area with coloring/snacks, which was so helpful…read morewhile I waited for my repair. He explained everything he was doing and his prices are very competitive. Highly recommend!

We were in town visiting college friends and had car issues. Being away from our normal car people,…read morewe took a recommendation from our local friends and went to CARS. Chuck was honest, reasonable and overall it was a great experience. Highly recommend.

I wish I would have read reviews before coming had a nail in my tire took one hour just to tell me…read moreI need a new one and I had an appointment was told they had a tire in stock after another 45 min waiting noticed no one working on my truck asked them and they said they had to get tire they thought they had one I explained I wish u would have told me cause I been here nearly 2hrs already I still waited another 30 min before I got tired and just left waste of time

Awful service, took my car for a belt serpentine replacement because it started to shred and came…read moreout that my water pump was faulty, they gave me an estimate for labor and parts of almost $900 which I thought it was too much, I asked them to leave it as it is and I was going to take my car elsewhere, I went to pick my car and paid $9.99 for the inspection, popped the hood and discovered that they removed my old belt and didn't put it back as it was when I arrived, I asked service advisor "Genaro" why they removed it and didn't put it back, he said because it was too dangerous for me to drive which I understand, I told him that that would be my problem and please to put my belt back as it was which he refused, then asked me if I was going to pay the mechanics a "tip" for it which I found weird since I didn't ask for any service after they gave me my estimate, long story short "Genaro" was very rude and walked to my car and tossed my belt on top of my hood and left and said "this is what I get for trying to help people" I don't recommend this location, please be aware of scammers and rude people, now I have to pay for a tow truck to tow my vehicle.

Very good repair service and good mechanics. Friendly atmosphere. Explain all that needs to be…read moredone. Does ot overcharge.

I just had the best experience here. I came in 30 minutes before they closed with a dead battery,…read moreand they got me taken care of before they went home for the night. I'm so thankful.

I went to Maas for a brake inspection because I have not been happy with the Honda dealer down the…read morestreet plus I was hearing some type of noise. Upon notifying me that I still had 5-10,000 miles left I thought any other repair shop would have taken advantage of me and said I need brakes. Very easy to work with, clean shop and above all HONEST!! I'll definitely be going back. Thank you, Maas Automotive.

Driving through country from California is Chicago, I needed an oil change and Heather was true to…read moreher word. In and out in half an hour. Great service.

I have been going to Brian for over 25 years...He is Fair and trust worthy. I rely on his advice…read moreand he has always provided the best advice regarding car service. I have two old cars and a newer car and he has been great for all three.

Great service. The owner is honest and knowledgeable, look forward to going back. Got my car in…read moretip top shape for a cross country drive.

I know things happen: I got my oil changed at the Countryside location. two weeks later I had an…read moreoil leak; Oil light appeared on my dash. I took my car to my local dealership; I was told both the drain plug and filter were hand tight, that is where my leak was coming from! The person who did my oil change did not tighten as it should have been! I called, spoke to the manager, he said there was no proof! I have it in writing why my car had a leak! My dealer did an oil change, PROPERLY! I ask for a refund and was told no-way. Keep the $90, but know that your location should be out of business; I went and read the many reviews about this location, not so good!

10/10 experience, I just moved to this area so I went to the one in la grange park minutes before I…read morewent here just bc it's a little closer. Waited 15 minutes outside their garage doors and no one ever came. Headed down La grange rd to this location in Countryside and was immediately greeted and taken care of. Just needed a basic oil change. Great quick service. Alberto was super nice and helpful! He was also pretty cute I regret not asking if he's single and getting his number :))))))

Muffler and exhaust system replaced on my Toyota 4Runner. Quality work. Family owned local…read morebusiness. Fair prices. Honest people. Well done! Thank you Fair Muffler Shop of Countryside, IL !

I've gone here twice now. Both for emergency type situations and they were able to get me in…read morequickly. Pricing is reasonable and they are honest about what is needed for safety without being pushy. Rob is super nice and knowledgeable. They replaced my exhaust system which was fast and no issues. I also had my brakes done after being metal on metal for a while (I know eek) and they brought me back to safety! The last place I went to never mentioned the other issues my car was having and also stripped by drain plug! As a woman - I feel like we get screwed around easily and I don't feel that way here at all. Thank you to all the people who worked on my piece of work Toyota Highlander!

I've had all my cars serviced here, everything from lube changes to tie rod replacements or wheel…read morealignments. They've always done an excellent job and on time. Eric, the service manager, is very friendly and has been an excellent service rider ever since I've been coming here. I highly recommend this place for your automotive lube changes and repairs.

I cannot say enough great things about the service that I have received from this auto shop. To…read moremake a long story short, I had my oil changed here and for some reason my hood was not closed fully which resulted in an accident. I called and spoke to Tommy who told me to bring the car in and speak to his associate Eric. I brought the car in and was shocked at how amazing the situation was handled. Eric was so helpful, and accommodating. The whole exchange was very quick. Before I knew it, I had a loaner car and my car was on its way to be repaired. I truly can't thank Eric, Tommy and Fullers for their outstanding service.

My poor POS car has gone through just as many bumps and bruises as I did growing up, but yet it…read moresomehow has gotten me over 140,000 miles.... When I ran into a curb last week and managed to tear open the transmission fluid line and gasket, and massive amounts of red liquid started pouring out of my car, I thought for sure the repairs were going to be expensive and it would be time to part ways. Fortunately .7 blocks away was a local repair shop that I managed to drive (at 20 mph) my car to. When I got there I felt like I was sitting in a 70s car shop with the wood panel walls and black and white tv and a few older gentlemen behind the counter. It seemed to be a busy location - the phone was constantly ringing - which I'm assuming is good? When I was unable to get ahold of anyone to pick me up from the repair shop, one of the men offered to call his wife so she could drive me home - how sweet! Repairs were done next day and the price was affordable. Thank you Sonomatic, I'm back to racking up another 10,000 on my POS car!

In any established business, one should have visibility of what they are getting when they pay for…read moresomething. In retail, there are receipts - in business-to-business, invoices. Visibility is required in order to gain the best possible understanding of what one pays for. Unfortunately, for me, Sonomatic was unable/unwilling to accommodate what is a generally accepted business practice. Although things have changed since John S. from La Grange went there (i.e. - they'll conduct a diagnostic for free now), the fact that they were quoting $1880 for a leaking solenoid pack on a transmission was extreme. Where did Sonematic get this $1880 from? (NOTE: I would later go to Mike Zoppa at Odgen Car Care. He quoted a little over $400 for the exact same service. And I only told him about the "Check Engine" light!) I asked to see an invoice showing those charges by line item (e.g. "Cost of Parts", "Services rendered", "Labor" and "Taxes"). All I wanted was justification, by specifics, of how they came to that number - as would be expected from any other established business. The associate shrugged off my direct question, referring instead to their 60 year tenure. Okay, congratulations, that still doesn't answer my question! Drifting away from the poor customer service, I would have never known about the leaking solenoid pack had I not recorded the discussions on my work phone - again, this information is not on their quote papers! A breakdown of their charges was something that I had requested prior to picking up my car. They didn't object to it at the time. However, when I went to pick up the car, they didn't have that paper ready, and were generally dismissive about not having it ready. No apologies offered, or explanations given! If a fair question about a customer concern shakes one up so, then I'm frankly surprised that Sonomatic remains in business. Props: * Free diagnostic Slops: * Outrageous quote ($1880) * No visibility * A poor attitude towards questions concerning the aforementioned problems