I went to this shop for a wheel alignment and was told I need a new tie rod. I agreed to the maintenance of the tie rod and ever since they replaced it my steering wheel and alignment has never been right. Go to a reputable mechanic that does good work. read more

Very good repair service and good mechanics. Friendly atmosphere. Explain all that needs to be done. Does ot overcharge.

I just had the best experience here. I came in 30 minutes before they closed with a dead battery, and they got me taken care of before they went home for the night. I'm so thankful. read more

We travel from California to Chicago in our car and use highline automotive every time we go

I've had maintenance and repair done on multiple cars and I've always had a good experience. They never over charged me or offered unnecessary repairs and all the work was good to the best of my knowledge. read more

Just had brake service, air & cabin filters replaced today. I am so impressed with their courtesy, friendliness, professionalism, efficiency. Advice offered but no hard sell. Instead of dreading car service I can be comfortable taking my car here. Plus the facility is spotless! Thank you, Highline!! read more

I have been to so many shops in the area. Highline is by far the best. It's nice knowing there is a place that still believes in great service and quality repair at a fair price. read more

Kept my 2003 Ford Escape running strong for 14 years. Has kept my 2011 Toyota Highlander running strong. These guys are my trusted mechanics. read more

I don't know where to get started on the number of red flags I witnessed at my first experience here. I will begin with the pros because there are less of them. The environment is friendly and the waiting room is clean and welcoming. Front staff is helpful and the gears of the business operation run smoothly. However, onto the cons. I came in for a wheel alignment since I had recently replaced the front two struts & coilovers with OEM parts. I was hoping they could raise my rear end aftermarket shocks in order to match the difference in height with the front... and I was told the shocks were installed incorrectly and I have been running the risk of the suspension going through the interior of my vehicle (mind you, I have been using my car for 2 years). Whatever. They proposed changing the whole rear end and had me wait nearly 30 minutes to calculate the solution. They wanted to charge me nearly $1,500 for the REAR suspension on my 2016 NISSAN. This would've cost me more than the replacements made to my front end, and the front end is composed of many more components than the rear. I ended up just putting coil springs on the control arm and it nearly matched the front end, then was able to do the wheel alignment elsewhere. These people will target the wallets of newcomers. Be careful. read more

Great place to be when you have car problems,from the desk personnel to the mechanic and the rest of the staff, they are wonderful,they treat you with respect regardless of your skin color or your nationality and they work fast and clean, they tell you what is going on with your car and they don't push you or trying to sell you any extra service that you don't need, I was there today 4/19/2022, to change the transmission fluid and the filter to my isuzu trooper and they did a terrific job on it and in 2 hours or so I was in my way home, and by the way I didn't have any appointment, I was just passing by and decided to stop just to see and they took care of the concerns that I had about the transmission of my car, thank you to everyone working there at Highline Automotive read more

Highline Automotive - Auto Repair Near Me - Countryside, Illinois

I was referred here by Discount Tire Shop. Highline took care of my vehicle the same day and offered a nice waiting area while I caught up on some work. I was extremely impressed with the Jaguar service on a budget car price. read more

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Great customer service! Found them on RepairPal.com/CarMax! Friendly, informative, and helpful. Happy to be able to save money that I needed. Establishment was clean and waiting area very cool! Retro, comfortable and entertaining! read more

Always friendly - and good work, never feel suckered into getting more things to be fixe read more

Highline Automotive - Auto Repair Near Me - Countryside, Illinois

I was referred here by Discount Tire Shop in July of 2013. Highline Automotive took care of my vehicle the same day and offered a nice waiting area while I waited. Discount Tire picked up the tab but I spent the time checking out the facility and told them I would be back for service because I really like them. I have been there 2-3 times and really loved the service. Wish they would be more consistent with the AAA discount of 10% if you show the card if they claim to be AAA approved. Beyond that it's a great place and everyone there is always very nice and professional. read more

Highly recommend!! I was panicked when my side mirror was knocked off but I was put at ease the moment I called Highline. They were able to get me in the same day, order the part, and my mirror was fixed the following day. Wonderful customer service and very reasonably priced. Will definitely be returning for all my car needs. Thank you! read more

Never thought it would be so difficult finding someone trustworthy and honest to work on my vehicle. After taking my Avalanche in for minor repairs, I was impressed with the professionalism and honesty I received and I will be going back to Highland for all my auto repair needs! Thanks guys so much! read more

Nick is AMAZING! Nick and his team went over and beyond to help me out with my Audi. They got my car serviced as quickly as possible. Nick even did some extra research for me on what my best cost-saving options were for repair. I received some very honest evaluations. I'm very happy with their exert service! Thanks, Nick! read more

The only place to take your vehicle very honest Good people great honest and fair prices great mechanics and great family

The most important factor for me is trust. I have had Highline repair my car and am very satisfied with their work. They are very professional and competent. I couldn't recommend them enough. read more

I just sold my car and upon review of my service records they told me everywhere I went to had ripped off... except for Highline Automotive! Disappointing for my belief in my negotiation skills but very heartening to know how fair and honest Highline is. Can't recommend any more than I do, 6 stars out of 5!! read more

Sloppy careless work. Find somewhere else for your vehicle service. It was real big of you to fix my "minor " bolt issue. I don't consider improper suspension assembly or burning a hole in a steering rack boot minor apparently you do . That says a lot about the work you do. You mean I can't come back to you for more sloppy work? My heart is broken. I will gladly take my service work somewhere that does care about the quality of work done. By the way the name is Jensen not Jenkins just shows your complete incompetence as a business. read more

Be careful! Went for a wheel alignment and was quoted over $700 in unnecessary repairs! Told it could not be aligned until repaired. I took my car back to my mechanic and was told the parts they said needed replacing did not. Ended up at Firestone for the alignment with no issues! read more

I've used Highline for some urgent auto issues and they've always been thorough and fairly priced. They keep me informed of their findings and always get the repairs done in a timely manner. I recommend them for any of your auto maintenance needs. read more

So they quote my wife on labor and parts so she can get her car aligned. She got it fixed at another place but still came here to get it aligned, but the manager there got touchy cause we didnt get it all done here. What a big baby, do not come here, they are probably overcharging you, and for them to get offended like a 15 year old girl that got cheated on. Not good business. read more

HONEST MECHANICS! Yes, you can say those two words together when talking about Highline Automotive. Long story short - my out of warranty car was fixed with a "courtesy warranty" (look up Ford Fusion failed steering), Ford also said I needed other things fixed (probably to offset the $1600 warranty work). A week later, car dies again. Went to Highline Automotive because a friend suggested them. Honest and forthright with my car, did not do any unnecessary repairs. Friendly too! My new auto mechanic!! Check them out! read more

When i got a flat tire on my trailer Highline Automotive was the only place open. They have great hours, even on the weekend. The tire was fixed while I waited in the waiting area. I was so happy, I took my car back for some service and it was repaired quickly and looked good as new. The waiting area is great. The garage itself is clean and well organized, not like your typical shop. They take pride in the work they put out. I've now referred several friends to them as we'll. it's nice to have a place you can go where you know your not getting taken advantage of. How often can you say that as a female taking the car to the shop? read more

They charge more then $30 for what they pay. They state we charge alittle overhead on parts.

I have been taking my car here for about 7 years. I have never had a bad experience. They have squeezed me in when I am desperate to get my car fixed, always cheerful to talk to on the phone, have always been reasonable and honest - AND MY CAR RUNS GREAT!! 130,000 miles and still going strong! When you find a good mechanic, you stick with him. I'm stuck! read more

Best customer service!! Come here for all my car needs- oil changes, tires, lights, looks over my car before I buy- just the nicest people!

I am all about supporting local businesses, but unfortunately I cannot support this one. We brought our truck in for an alignment (referred by Discount Tire). I received a call back from Highline stating the alignment cannot be done until some repairs are done. $1400 worth of repairs to be exact (all 4 ball joints and inner tire rod). I was even told our vehicle was not safe to drive off the lot and they recommended I get it towed. I felt something was off. I took my car to two additional mechanics (at two different locations) for a second and third opinion. Both mechanics stated it was just the front left wheel bearing... the ball joints and everything else was fine! Needless to say, the repairs were able to get done for well UNDER $500! It's either an inexperienced mechanic or someone was trying to take advantage of us. Needless to say I would never return here or recommend anyone to come here. read more

Actually, no stars, but yelp requires at least one. So, apparently yelp removes negative reviews of an establishment, even though probably the most current like mine was, so, shoppers, beware anyhow. Long & short, woman answering the phone giving me a quote of $120.00 to bleed four brake cylinders on my grand-kid's car. She becomes indifferent when I ask her to check that price with someone as that's quite extreme for the job. She tells me she has been doing estimates for years and knows her stuff. I call a neighboring shop, who ends up doing the job the same day for 1/2 the price. Folks, your overpayments are going to support the store's stable of some very nice antiques, fyi. read more

I was really impressed with the place when I arrived. The staff was very courteous. I left my car for an advertised $39 front end alignment. When I returned to pickup my car I was informed that an alignment could not be performed because my car had suspension parts that were worn out and needed replacing. They provided me a detailed repair estimate that included a list of parts and labor totaling $1300. I knew that was a great price because the parts' total were right on par with what I paid when I personally replaced those same parts along with others, three weeks ago. I quickly envisioned someone stealing all my new parts off my car and replacing them with old worn out parts last night while I was sleeping. My main purpose of going there was to get my steering wheel centered which would remove the lights on my dashboard that came on after replacing the parts. I was in such shock, that I could say nothing. I thought, maybe his mechanics provided him bad information. I doubt because when I got home, I jacked up the car and looked. The parts are still shiny and new looking. Before leaving, the guy just as nice as when I first arrived, smiled and told me he wouldn't charge me for the inspection they provided. I thanked him for his time and left. Wow... i still can't believe I experienced that. I guess my business attire made me look like a sucker. read more

I took my jeep to a few shops after experiencing problems with my steering and suspension. My jeep would sway while driving. It appeared as if I was driving drunk. The auto repair shops I took my Jeep to couldn't figure out what was wrong with it. When I took my Jeep to Highline Automotive, after a brief inspection, they figured out what was wrong with it. It turned out to be that I needed an adjustable trackbar since my jeep has a 3 inch lift. I ordered a Teraflex trackbar and had Highline Automotive install it and align my jeep. My jeep is running like new! I am very happy with it. Thanks to Highline Automotive, my automotive problem was resolved. They were very friendly and professional. I personally give Highline Automotive a 5 star rating. I highly recommend Highline Automotive for your automotive repair needs. Thanks Highline Automotive, Luis Novalez read more

I received a pre-purchase inspection for a Honda I was interested in purchasing. Very professional, thorough and honest. Really great place and I will definitely do business here again. Cannot recommend enough. read more

The only positive about this place is they seem to be nice people. That is until there is a problem. I've had many cars/trucks here and when they get it wrong they refuse to fix no matter how many times it goes back for "warranty" issues. There warranty means nothing, they will find a way to charge you for things you've payed for 2-3 times already. This place is a rip off!!!! read more

This place deserves 10 negative stars, I was extremely disappointed with the service provided by the owners of this so called business. Save your time, your money and your patience, They will beat around the bush. They had my car for over a month I kept calling the owner to get a progress report and 90% of the time his employees would not transfer the calls I had to go there personally to get him to tell me about my car. After the car was completed I drove three blocks from their shop and the car sounded & acted worse then when I had taken it to them. Be advised if u want good customer service and great mechanical work this is definitely not the place to come. After everything was said and done I had a deductible of $100 from my warranty and believe it or not they tried to get me to pay $250 for some parts not cover under my warranty. I spoke out about this issue and they realized i wasn't going to pay it so they said it was ok that i didn't have to pay it after all. Beware they will try to get money from you some way or another. read more

Were very helpful at first for our first car we brought them (although overpriced). The second we wasted thousands in repairs in 2 months for the same problem which was never resolved. I would NOT recommend using them, only reason I have two stars is because they did a great job on the first car but ruined it all on my second car. read more

I went there yesterday because my car has had a problem for about 2 months that none of the backyard mechanics I have been to were able to fix, my check engine light was coming on and off and my car would vibrate and or shut off at traffic lights or heavy traffic. Well, I dropped off my car for this problem I had been experiencing, I get a call an hour later from Stan at the front desk telling me my car won't start at all and I need a new starter for $325 before they can even look at it and its parkerd infront because they can't even start it to get it in. I let him know my car starts fine and I find it odd that all of a sudden my starter went out..I don't agree to it I tell him I will call back. Bet they did not realize I was just around the corner, I show up..guess what..my car is not parked in the front, its already being checked out I go straight to the garage and ask the mechanic, my car is not starting? He says it does start but I can tell there is something wrong with it..I say okay that's fine it has always been that way for the past 8 years. Anyway Im so glad I showed up I can't believe they tried to scam me like that..other than that..they did end up fixing my problem at a reasonable price and before I left Stan explained what is wrong with the starter..but he never apologized for lying and exaggerating about the starter and trying to scam me. read more

Very quick and friendly service. Usually an auto repair is not a pleasant experience overall, but the team at Highline really made the process as smooth as possible. Good prices and they are open until 7pm on weekdays which is key. read more

I heard that the previous owners did not do very good work but a friend of mine referred me to them so I gave them a chance. They are under new management and they recently hired a new technician who is an ASE master certified technician which I had a chance to speak with. He seems very knowledgeable,thorough and clean which is what I expect from my mechanic. I think this place has turned a new leaf also with their management who is very friendly and personable and the prices are very competitive. The only thing that kept me from giving them 5 stars is the parking lot is kinda small but otherwise I would recommend them to anyone!!! read more