Horrible service they are criminals. Lied about vehicle history, lied about price and changed the contracts not showing my trade and lower price so they didn't pay taxes and registration gave me a due bill and never ordered the parts read more

Service was good, didn't have any troubles when purchasing my vehicle. When my vehicle needed service, they were a big help in getting my vehicle up and running again in a timely manner. read more

!WARNING! DO NOT BUY A CAR FROM THEM! They sell trash cars . My mom bought my little brother a car from them for 10 thousand Cash. This was 3 years ago by the way and it's still in the shop after 13 thousand dollars in repairs !!!! My little brother only drove the car for 3 months and it's been 3 years. THEY WILL SCAM U!!!! read more

I purchased a tiny house from them and my air conditioner went out on the tiny house. When the service rep came out, he said the air conditioner was already out of warranty when I purchased it. It had been expired for a few years and my Tiny House was brand new. I took all the information and paperwork to them to have them take care of it. I even told them I would spilt the 3,000 with them and pay 1/2 which I shouldn't have even offered. Not only did they not split it, they did nothing. I had plans to take them to small claims court but waited to long. So basically I had to buy a new air conditioner because the one that was in the tiny house was not under warranty when I purchased it new, I would never purchase anything from this company and buyer beware.....they don't stand behind what they sell and the air conditioner wasn't even under warranty when I purchased the new tiny house....do youself a favor and shop somewhere else. I wish I had looked at reviews before I purchased from them...Zero stars if I could.. read more

AVOID AUTO MERCADO -- Unless You Enjoy Being Lied To With a Smile Adrian was all smooth when he was trying to sell the car. He laid it on thick -- "We've been in business 15 years," "We don't screw people over," blah blah blah. I guess that was supposed to make me feel like I wasn't about to get played. Spoiler alert: I got played. About 36 hours after buying the car, the engine light pops on like it's saying "surprise!" I bring it back, and Adrian sends it to a shop, says it's "all fixed." Except he conveniently forgot to mention all the actual issues to the mechanic. Classic. When I showed up to pick up the car, he hits me with, "I don't even have to be doing this." Oh really? You mean doing the bare minimum after selling a busted car? What a hero. But here's the best part -- after all that, he tries to sell me a warranty. Yep, a warranty. On a car that was supposedly just fine. Why would I need a warranty if there was nothing wrong with it? Because he knew. He absolutely knew. And if you're wondering how shady this place is, even the guy at the mechanic shop told me I shouldn't have done business with them. Let that sink in. When the guy fixing the car is warning you about the seller, what more do you need to know? Look, I get it -- it's a used car. But that doesn't give anyone a free pass to lie, dodge responsibility, and then act like they're doing you a favor. If this is what 15 years in business looks like, I'd hate to see year one. I will say this, Ish has been the coolest guy I've spoke to here, if you can work with him, than fantastic. But other than that, I'd Avoid Auto Mercado unless you enjoy engine lights, excuses, and getting fed nonsense with a smile. read more

We can keep this short and sweet Anything the dealership employees told me... It was the exact opposite.. ... Check engine light came on two times. Various things broke and needed to be repaired.... The dealership says they will call you... They don't did allot of follow up and a year later I'm just glad I bought the warrantee.. ( extra $4K) -Moon Roof broke (extra 1k) -Bluetooth thing broke (2k covered with warenty 3k by the time everything fixed) -check engine light came on within 14 hours of leaving the lot and honestly just been a headache since then as far as trying to work with the dealership, (empty promises) was told price was going to come down, it didn't, paid cash(check) and the check some how had a issue got charged extra, took 2-3 months to first fix the check engine light, would have loved for this to be a post of joy but I gave it a year, and honestly considering just buying a new truck to avoid headaches like this. read more

Steer clear of this business. Plain and simple. Sales guys were friendly and knew all the right things to say. I inquired about the flickering oil light when the car was hot and running idle. I was told they just did an oil change and it's probably just getting to the sensor to adjust. I was reassured their mechanic checked the car out and all was well. Taking the sale's guy word for truth, I bought the car anyway. Two days after buying my car from them I took it to our family mechanic to have the oil checked out. Turns out the car needs a whole new motor, new clutch and new battery. You can't tell me the onsite mechanic at Auto Mercado didn't detect that before selling the car. Shady. Shady. Shady. May their future sales be as they deserve. read more

it was all good being approved, They made it easy, made us feel happy and excited about it..But they sold us a junk car paid over 14,000! alone for it...Bought a ford escape 2014 or 13 idk but it was for my mom, she was so happy! we wanted to do something nice for her. & That doesnt include the extra 1000s of dollars my mom has put towards fixing it. same week we got for her it started having trouble and ever since til this day something is always wrong with it. i regret going here. so embarrased of even taking my mom here for her car. read more

Do NOT buy a car from here. I haven't even had my car for a day and it already has a cylinder misfire. they won't do anything because i didn't purchase warranty so now im screwed out $13,000 on a car that i can't even drive. read more

I had a great experience with the sales representatives and finance. Friendly and fast. I was able to get extended warranty from a third party. read more

I bought a BMW from these guys.. on my contract i had a deal with them with any mechanical issues within 30k miles or 2 years. I haven't had this car for a year and it broke down. Called them to do a claim, but they never called back after that. They some how lost all my info about the contract! SCAM DEALERSHIP BE AWARE read more

The mot sketchy experience ever buying a car. I wouldn't recommend doing business with Auto Mercado unless it's your last option and you're ready for some shady stuff to go down. Check engine light came on a couple months after I purchased my truckx never got my tags and plates, bad customer service. read more

I live in Clovis and I drive by this dealership on my way to work. It's a small dealer located on the corner of Clovis Ave and Sierra. I never really paid much attention to it until I needed a car for my teenage daughter. There were a couple of cars that caught my attention, so I went to pick up my daughter from work and we stopped by the dealer on our way home. There were only two salesmen at that time, it took a while for them to notice us. Ismael was the salesman that helped us. We took a a Honda Civic and a Nissan Sentra for a test drive. After our test drive we decided that we wanted to make an offer on the Nissan Sentra. They didn't accept our first offer, we haggled a little until we were happy with the price. We made a deal and my daughter was very excited with her first car. If you are in the Fresno or Clovis area, I recommend that you stop by this dealership. Will update the review after a couple of months if we have any problems with the car. read more

Talked to a guy by the name of Angel. Absolute Jerk, he said he is the owner and has final say on price, even if salesman comes up with a lower number. Used car lot with terrible customer service, not a good reflection on a Clovis business. Had a diesel with 400k miles with low price as bait to get people on the lot. Won't tell you the miles till you go there, and will try to sell something else. Raises prices even higher than listed if you walk off the lot and try to negotiate. Have had enough dealings to know when someone will do whatever it take to squeeze every last dollar out of you for mediocre product. Would much rather spend my money with someone that has mutually beneficial consideration. read more

Beware of this car lot. I am a hardworking Clovis homeowner and sometimes I believe that because the business is in Clovis it stands by high stadards. Purchased two cars from Auto Mercado. 1 I had to trade in after only one year but I just dealt with it because it was sold as is. Now I need to smog the truck I purchased for my first time and it is illegal to smog in California. Auto Mercado undoubtedly illegally smogged my truck when selling it to me. This is beyond just taking a chance on a used car, it's also taking a chance that the business is unethicle. The $1000.00 to repair it won't break me. I only want to stop another from making the same mistake. read more

Great People, friendly and very welcoming. !!! Great cars on their lot. Second time I buy from here. New Sales Men, Finance And General managers.!!! read more

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Ishmael and Adrian did a great job of helping me find the right car, worked with me on the price and got the financing approved for a good rate. The tire pressure light came on a few days later and had a minor issue with the rear gate not opening all the way but they fixed it free of charge within a few minutes. I took off one star because I feel like the tire pressure should have been checked and ready to go before they let me take it. Hopefully nothing else pops up but so far I'm very happy with the car. read more

DO NOT BUY from owner Angel Cuevas!!!!! On my way home from purchase of truck, the steering wheel started shaking. Had to buy four new tires, even though Angel told me the truck had four new tires. Truck hitch was broken. Angel said he would fix it when part came in. Took my tiller, pressure washer, and edger to get worked on. Hitch opened on freeway and tiller, pressure washer and edger fell out of truck. Third day: engine and oil light come on and I hear skreeching coming from engine. Angel gave me $500. for my trade in 2008 prius. A week later, he is advertising the prius for $6999, marked down from $8999. They all lie, lie, lie!!!!! DO NOT BUY FROM THEM!!!!!!!!!!!!!!!!!! read more

Warning. Buyer and potential buyers beware!!!! Save yourselves the headache and find a reputable dealer. Auto Mercado talks a good game but in the end they just can't deliver! They claimed they reduced the price for us because the sticker price didn't match the listing price. Then to "help" us with our loan they lowered the price an additional few hundred dollars. Fast forward a few weeks later and they demanded $1500 more. Hmmm??? Sheisty and unprofessional!!! My advice: Run!!!! read more

Started off pretty nice but then they started getting too personal and started up being really rude. I was trying to buy my first car with my dad cosigning. Decent cars but the costumer service is horrible. read more

Buyer beware. If you do business with this used car dealer, you will be drawn in a vortex of lies, promises and utter financial misfortune that can be avoided by reading this post. I made the mistake of stopping at this location and was duped into purchasing a 1998 Dodge Dakota truck which outwardly appeared fine and all else a money pit handoff after a signed contract on behave of my 17 year old daughter. This truck has only been driven once since the purchase, Feb 27 2010 the rest of the time it has been lying in wait for service or repair. Fastforward, it is now April 26 2010 and the truck been worked on by three mechanics for just the transmission troubles alone. My only savilng grace from a total financial loss was the 12 month drive train warranty that I insisted upon after I attempted to regain my money back the first time 36 hours after a fender bender due to faulty back brakes which a certified mechanic confirmed that it in fact contributed to the accident albeith minor. Angel Cuevas, proprietor and principal dealer of this "lemon grove" on Clovis Ave.(south of Herndon) will charm and then knowlingly decieve you with a "bait and switch" tactics from days of yore, with faulty vehicles that will cost you money time and compounding grief . If you stop and buy after reading this post, sign the "$250 buyers remorse optional contract even when he tells you" ...no one ever signs it., but we have to offer it by law" Right! When you don't sign, it protect him from allowing you to bring the "lemon" back forcing him to sell it to another innocent victim as you find your way to a legitimate dealer with some semblance of honesty and integrity. Also,. check the sticker price against the same vehicle on craigslists. The same vehicle (same vin number) may have two different sale prices, in my case $4,800 wason the Truck sticker with a "5" strategically placed underneathe the "4 " (thousand) so he can use this to leverage the "trial close" as say what a real deal you are getting that day! Incidently, the craiglist price was a $1,000 less than the $4,800 which is what got us to visit the lot to begin with. So far I have spend $1, 800 repairing the transmission . There still needs to be work done on the brakes and the punctured AC compressor. Most major repairs to be done hopfully by May 2010 to get the truck running safely and properly. I will see him in court, he duped the wrong family. So potential buyers of Auto Mercardo, you have been warned, Buyer s Beware! read more

We had a very good experience with them. They got me great financing even after post bk

Went in to buy a,used truck nice lot been by there a few times nice lot told he salesman what I was looking for gave my down payment then I asked who I was finance thur then they told me I wasn't but if they couldn't get a bank they would buy the truck back after getting my money I don't trust carsalemans to begin with they are the most lying people I ever dealt with they finally got me a lender it was the highest interest rate the truck was nice good price but the most unprofessional people they shouldn't be allowed in Clovis I wouldn't trust these people again read more

If i could give zero stars i would. DO NOT GO TO THIS DEALERSHIP. They will sell you a bad car, fix it twice and then leave the rest to you. After buying a truck from this business in full, we had to pay an additional $5,000 to fix what was wrong with the truck. They offered us $500 when we threatened to sue them. They did not offer a warranty, they said they do not sell warranties, and when we went back to give the car back (2 days after purchase) when we found out what was wrong with it, they said we should've bought the warranty and threatened to sue us. THIS BUSINESS SHOULD NOT BE OPEN, THEY ARE FRAUD. They cleared the check engine light and kept clearing it when they did work on it so the truck seemed fine, which it wasn't. They took advantage of us being young first time car buyers, and they will continue to take advantage of everyone that steps foot on their lot. BEWARE OF THIS BUSINESS. If you want a car/truck/suv please go somewhere else, even though the prices seem good, THEY'RE NOT, they're cheap for a reason!! It will end up costing you more then the cars worth in repairs! read more

This place is horrible do not go I repeat do not go!! They will sell you a car with no side mirror, and expect you to put it on. Bought a car and a year later the transmission was going out and would have cost more to fix than what the car is worth. read more

My wife and I are Clovis locals and decided to check out local car dealers in the Clovis area before going to Fresno or elsewhere. We really wanted to keep our business local. We were met by Ismael and was greeted very professionally. We explained that we were just checking out prices to get an idea of what used cars were going for. He said not a problem, we are not here to pressure anyone. He walked around with us and answered any and all questions we had. There was never any pressure to sell us a car. We found a car that we both really liked and was guided and helped through the entire process of the deal. Angel (owner), Adrian (loan officer) and Ismael (sales-person) are all three very down to earth people. All three are very people oriented. Mary and I both immensely enjoyed working with the three of them. Even after the deal was closed, we were promised a piece of equipment that was missing from the trunk area and they carried through with that promise expediently. Highly satisfied customers, David and Mary read more

Heard about this car lot through a family member who was very pleased with their purchase. I actually was looking for a specific car and they had it I test drove it I loved it .. They were very nice and let me think about over a couple days. We did negotiate with the price and I was very pleased with the turn out. They answered all my questions I have even called them to ask question about my car and they take the time to help me. And now my son bought a truck there a beautiful truck very happy with it . Thank you Auto mercado!! read more

These people are crooks! Do NOT buy a car here. I wish I could give them negative stars. I bought a car from them and was told I could not have a mechanic inspect the vehicle prior to buying it. I decided to buy it because I liked the car and the salesman assured me they put them through a "rigorous" safety check. Then the engine blew up 3 months later! Do NOT do business with these people. read more

I recently bought my third car with these people. I used to only buy at big dealerships but now I buy from them. It's a small dealership in a nice area and they are always helpful and open to negotiating a fair price. Best of all, they have always been very honest with me. If I ever have a problem, which has never been big, I go back and they try to make it right! I highly recommend that you take a look when you need a car. read more

I recently purchased my second car from them! Amazing sales people, he wasn't pushy. Plus as a girl going into to buy a car. I was thinking the worst. But they were all helpful and plus I got a great deal & amazing financing! I would recommend them to anyone needing a used/new car!! read more

Do not go here FRAUDULENT SALES TECHNIQUES . The salesman sold my friends a car that was falling apart! He promised them everything was inspected and certified but in less than a week they had to change the break pads (they were so worn down any safety inspection would have caught it), change the oil (it's thick and dark brown like mud), the transmission won't shift into fourth gear and the windows don't go up and down. Now selling a car that barely runs for a week, who knows how it stops, with broken power window and oil that's thicker than crude is hardly "inspected." If it is, my complaint goes from FRAUDULENT SALES TECHNIQUES to INCOMPETENT GARAGE INSPECTIONS. Either way don't go here... read more

Pitiful, deceiving and horrible customer service. I wish I had nothing bad to say about this car dealership in little Clovis however...that is all I have to say...bad, bad things. We had wonderful customer service the first day. My husband and I bought the car...took it home...and within a week, a light is going off on the dash saying check engine. I called the dealership asking what was going on, after all the car was certified used. The dealership not only told me it wasn't their problem but also asked me if I had proof of my down payment because they had lost the funds delivered to their office. I had to bring in my receipt of proof of a down payment just so they would look at my car. I picked up the car a few days later, the owner telling me it was fixed...a simple ring around the radiator...no problem. They asked me not to come back and please leave the lot. They would not sign anything stating they fixed it. I had my mechanic neighbor check it out and of course nothing was replaced. My car's check engine light went on again a few days later. I had to have it repaired outside of the auto dealer. On top of that...they did not pay my license and title fees with the 3000.00 down payment I gave them. I found out later when DMV sent a notice demanding payment. Who does that??? I assumed with our down payment, this was already paid for. It was a truly horrible experience. I wouldn't recommend this place to my worst enemy!!! read more

I just recently bought my first car from them and the experience was not bad, but not great. I originally wanted a Chevy Colorado they have on the lot but when I went to look at it it had some body damage that I was not to fond of. So I looked around the lot a little and found the car I wanted. They originally got me the loan at a ridiculous interest rate but called me about a week later because they had found a bank that would give me the same loan for a very reasonable interest rate. Which they didn't have to do, but I am very grateful they did. The thing that caught my attention is that they are very unorganized, which is kinda scary. But Kenny was my sales rep. And he did a very good job with helping me with the purchase of my car and I am happy with it. read more

They not only sold me a beautiful car. They sold me a car that worked when it wanted to . That car is no good when i first got it the brakes went out then i needed bearings. And then everytime i tried to drive it , it would shut down and keep rolling wt no brakes i almost hit someone. i cant even go down the block without it shuting off. it has been to the shop so many times i spent more money fixing it then paying for it. Then the company would not take the car back . I havent even had the car for that long. Only since feburary. Its a piece of shit. read more

Had a terrible experience here. Saw a car on craigslist, and went to go check it out. Salesman Floyd was nice at the start, and quoted a different price on the lot. Cool a lower price. The car was clean, and the test drive went well. Went inside to "negotiate" the price. That is where things got sour! Floyd pretended to be my advocate and work hard to earn my business. The negotiations went back and forth a bit and Floyd brought the number to the sales manager. The sales manager took his time and sent a different number back. I was about $1000 off and the sales man and I decided to split the difference. He took that number back to his supervisor. At this point the sales manager realized that Floyd had made a mistake and quoted the wrong asking price. Not my fault your sales person flubbed it big time. This time the offer was $1500 more than the previously offered number. They then refused to honor the number they previously decided was unacceptable.I then pulled up craigslist and pointed out that they had made an error in the milege listed in their ad. Absolutely unwilling to budge even when all of the errors landed on their side. Floyd was exceptionally unprofessional in his interaction and actually raised his voice and cursed at me for pointing out their error on the posting. I would never do business with this company. Shady sales techniques and VERY unprofessional employees. BUYER BEWARE! read more