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Barstow Auto Sales

1.7 (12 reviews)
Open • 9:00 am - 5:00 pm

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Nicole M.

We purchased a 2010 silverado from barstow auto sales. The truck is awesome! The way they customize their trucks is amazing. Dan and Kevin were both great and super nice. The whole process was smooth and fast.

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11 years ago

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13 years ago

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7 years ago

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11 years ago

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12 years ago

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11 years ago

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Future Ford of Clovis - 2011 Honda odyssey minivan

Future Ford of Clovis

(250 reviews)

I'm so excited to receive an oil change at my house! This mobile service is a game changer. The…read moretechnician, Anthony, was so nice and efficient. I highly recommend this service! I got to do laundry while my car was getting serviced!

I am extremely disappointed with the service department. My vehicle has been there for over four…read moreweeks for a recall, and the biggest issue has been the complete lack of communication. After already experiencing non-communication, I spoke directly with my service representative, Ivan Tinoco, and specifically requested daily updates. I was assured that I would be kept informed. That has not happened. I have repeatedly had to reach out myself just to get basic information about the status of my vehicle. I understand that parts can sometimes take time to arrive. However, it is very difficult to accept that a dealership would not have timely access to service parts for the vehicles they sell -- or at the very least provide clear, proactive communication about delays. Instead, I have been left without a firm timeline, without consistent updates, and without accountability. This has caused significant inconvenience. I recently moved to the area and rely heavily on my vehicle for work and daily responsibilities. If I had known a recall would turn into such a prolonged and poorly communicated process, I would have reconsidered scheduling it when I did. Customer service is not just about fixing cars -- it is about communication, transparency, and respect for people's time and circumstances. Unfortunately, that has not been my experience here. I hope this review encourages improvement in communication and customer care so others do not experience the same level of frustration.

Lithia Nissan of Clovis - Me, Gabriel, and my sister

Lithia Nissan of Clovis

(406 reviews)

I just purchase a vehicle thanks to Brooke!! Had some small hiccups but it all worked out. She was…read moresuper helpful and kind. Would be coming back making another purchase with family.

I had a deeply frustrating experience with Nissan of Clovis during what should have been a…read morestraightforward vehicle purchase process. Over the course of a week, communication was inconsistent at best and chaotic at worst. I was repeatedly bounced between different people, and there was never a clear, single point of contact who could actually walk me through the deal end-to-end. The most frustrating part was the complete lack of transparency around numbers. Despite multiple conversations, I was never provided a clean breakdown of pricing, terms, or structure. The only concrete figure that was ever consistently mentioned was a single payment offer--$770 over 75 months--which felt more like a pressure point than a properly explained deal structure. At one point, I was actually texted a deal by the dealership that I agreed to in good faith, only to have them later completely walk it back. I was told afterward that the third salesperson they had handed me off to had "misquoted" the numbers. That kind of internal confusion shouldn't be pushed onto a customer who is trying to finalize a purchase. Instead of clarity, I got vague answers, delays, and repeated promises that didn't turn into actual written numbers. Even basic follow-through--like clearly laying out the deal in writing--never materialized in a timely or professional way. By the end of the process, I didn't feel like I was working with a dealership trying to earn my business. It felt disorganized, opaque, and unnecessarily difficult for a buyer who was ready and willing to move forward under the right terms. I ultimately walked away because I couldn't get something as simple as a clean, transparent deal in writing.

Hedricks Chevrolet

Hedricks Chevrolet

(199 reviews)

I have never been happier with a dealer's service department than I was at Hedricks Chevrolet…read moreyesterday. The cold weather had caused the battery in my Tahoe to fail - sending the car into a stall while displaying weird error messages...it was 11am, pouring down rain and I desperately needed the car for important meetings the next day. My first call to a Chevy Dealer let me know that they could not even look at my Tahoe until the next day - not even for a quick diagnosis. By contrast, the service manager at Hedricks approved a diagnostic check the same day - which showed that it was all battery related. Within 2 hours, working with Julian, my car had a new battery and I was on my way. Some dealers provide service - while others epitomize the spirit of service. Thank you Hedricks for exemplifying what true service can be. I'm forever grateful.

The good news is I absolutely loved our sales person. He was amazing…read more. The car we were looking at was extremely filthy. It was a used Ford Explorer. The car was full of sand. It looked like someone went on the sand dunes with it. I couldn't believe they had it on the lot like that, but he guaranteed me that they would detail it and it would look brand new so I agreed and I purchased the car . on a Tuesday. It took them five hours to detail the car ,when I got it back, the inside wasn't done. The outside looked fantastic, but there's still sand dirt and the doors on the inside. Looked like they had milk splattered on them. I brought it back three days later and another five hours later and all they did was the vacuuming they did didn't do anything else. When I inquired again the man said we are understaffed and then to me.he said well I'm sorry it's not up to your standards and I felt like saying my standards it should be your standards. Very disappointed. Don't buy a used car from them.!!!

Barstow Auto Sales - car_dealers - Updated May 2026

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