Honestly, this was one of the worst experiences I've had. It feels like they are more focused on…read moreavoiding responsibility than actually helping customers.I brought my car in for work, and afterward I noticed my grille was damaged. They denied causing it and claimed it was already like that, but I have proof showing the condition of my car before it was brought in. They also stated that my hood was never opened by them, but after I provided camera footage showing otherwise, the response changed to saying they "so we can't open the hood?"They refused to fix the damage and even threatened to remove me from the property for trespassing instead of trying to resolve the issue. They also refused to provide any video proof showing when they opened my hood.Thankfully, I had my own camera footage and was able to see a mechanic pushing something back into place, which raises even more questions. Their own before pictures don't show the damage being present before the work was done, and the difference between their photos and how my car looked afterward is clear.I know my car was not like this before I brought it in. I wouldn't waste my time making a complaint over something I knew was already there. All I wanted was for them to take responsibility and fix what happened. They also brought up unrelated information about body shops and clips, but that doesn't change the fact that before I went there, my hood opened normally without anything popping out. After getting my car back, it no longer does.At the end of the day, I just wanted honest service and for the issue to be handled properly. Unfortunately, that's not what happened.

EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

Called Carlos because he was recommended by a family member. Also checked his reviews which were…read moreall positive. He did not disappoint. He took care of my daughter's VW Beetle problem not starting. He setup an appointment in a couple days and he diagnosed the problem and made repairs in less than an hour. The car was up and running with no issues. I highly recommend Pinpoint Auto Diagnostics. Carlos is an exceptional mechanic, reasonable price and Honest.

I called Pinpoint based on its reviews. Two were 5 star: one was not. After reading the less…read morefavorable review i concluded the reviewer was a crank , and decided to try Pinpoint. And boy am i glad i did. My problem was relatively minor and had circumstances been different i might have tried fixing ut myself. However i was short on time and without transport so I called Pinpoint. Things worked out extremely well. The mechanic, Carlos, came to the house, fixed the problem in a half hour, and then gave me an estimate for a larger , but not urgent problem. All in all superlative results without the normal hassle of having to sit around a waiting room. I am not given to writing reviews or recommendations, but i highly recommend Pinpoint and Carlos. I'm so impressed by them that I took several cards from Carlos and will ne passing them around to my friends. Mike W.

I had the shop inspect my Buick Encore GX, they found the engine and transmission mounts were bad…read moreand needed replacing. I had contacted all the Buick dealerships in Polk county for a repair estimate. I called back to johnny's and they beat the price at the deanships price by over $300. They also did not charge for the inspection and gave me a free loaner car to use for a couple of hours. $ weeks later my mom's Honda Civic was making a noise when the A/C compressor kicked in. The serpentine belt had to be replaced. I shopped all over Polk county and they had the lowest price, could take the vehicle immediately and had it back to me in 3 hours. VERY HONEST, NO INSPECTION FEE, AND GREAT CUSTOMER SERVICE.

My wife's 2018 Kona (Codenamed Eeyore) had the right brake light assembly malfunction. I replaced…read morethe bulb but it still didn't work. I didn't have time this morning to delve further into it, and the thought of her driving without her lights working correctly was not an option. I found Johnny's and sent her there. I called Richard and explained why she was coming in and if they could get her in this morning? "Bring it in and we'll take care of the issues." was his reply. She arrived, they checked her in and found a problem with the wiring harness and the bulb I installed was incorrect. So much for me being a shade-tree mechanic. One they worked it out; they gave her the keys and wished her a nice day. No charge. I manage a diesel repair shop and know full-well how this business works. You want lifetime customers; this is the way. If you don't make this your go-to repair facility, you're flushing your money down the drain. Our expressed appreciation to all of the folks at Johnny's. Scott and Shanna Bruneau.

Adkins is thorough on all the work they have done on my vehicles and…read more Fair on the cost

Excellent service. I was about to take a very long road trip when I noticed some strange noises…read morefrom my front end. Called Adkins and they got me in and out quickly. Very good service and great value. Highly recommend Adkins Automotive.

This guy's were awesome. When in with flat tire toke care of asap. I will give them my future…read morebusiness

First of all, I went into the shop thinking I would need a tire repair but after looking more into…read moreit they found a small crack in the rims although they couldn't help me with the welding of it they were very nice and quick service.

Do not hire them my car broke down dec 22 they came out dec 27 and have not returned to complete…read morejob leaving me hanging and having to hire someone else to fix car. My first review was wen they came and i was blinded. Very bad business to hire not old town service more like getto town. Uve been warned

We were ghosted after telling us back and forth that he's gonna pick up our vehicle. He only got…read moreour hopes high but didn't follow through.

Yesterday I spoke with this guy twice and we agreed he'd come today to replace the two oxygen…read moresensors (upstream and downstream) on my 2014 Nissan Versa S 1.6L. Today he's ignoring my calls, hanging up, and sending them straight to voicemail. Can you trust someone like that? AVOID HIM! Get someone serious and trustworthy.

Great guy helped fix my lug studs and even put my brakes on for me without me asking. Would…read morerecommend.

Dan Stroebel is an honest straight shooter who has fair charges and does excellent work. He is…read morehighly recommended by me. You will be a very happy customer I am sure. Rob Armour

Best auto mechanic ever.Dan is my go to guy with all our car repair. I highly recommend him because…read morehis honest, very good mechanic and with affordable price.