Best in Kona ! Great customer service convenient and great quality service they go the extra mile…read morefor you

When you need a tow it's usually when you're in a tough spot. It's important to have a reliable…read moretrustworthy company to call that you know you can count on. Theo is the best and you can count on him. He responds fast and has fair pricing. I've recommended him to friends and they all have had positive experiences as well.

Ordered tires. Got tires. Installed tires. Did great work, tires are still round and still on…read morecar!

I am so pleasantly surprised with how wonderful R&G tires is! I called to see if they had tires for…read moremy car in stock and if so, if they could install them today. Steve answered the phone promptly and was very helpful. He said yes they had the tires and should be able to get them installed. Jovy helped me when I got there and was knowledgeable, courteous and friendly. The service was great and fast! My tires were installed before I got to finish my complimentary coffee which was quite tasty! If you want reasonably priced tires, great service and knowledgeable staff, I highly recommend you give them a try. They are a full service auto repair shop.

Very irresponsible towing co. Their contracted with AAA kept changing the time waited more than 2…read morehours to get them to come out. And nothing I hope they get their contract pulled. I've been a customer way to long and to get this kind of service from this company is unacceptable. I get it's a Sunday but come on. Your contracted with a big company and you want to keep that contract. Hire drivers who take their job serious. On call is on call not when you feel like showing up. Good thing I wasn't in an accident or was stranded on the side of the road. Than what.

Called a few companies the day of the Ironman. Most never answered the phone, other company was out…read moreof town that day. Van blew out a spark plug in Waikoloa. BI towing answered the phone, sent a tech out there quickly, Justin the driver was great, their office gave me a price quickly, and I got towed back to Kona no problem. Great service. Highly recommend them. Thanks Mike

Steve is the best, called him with a problem, left a message, called me back right away. Came to my…read moreresidence and fixed it. Will be using him again. Ron

When we asked for a receipt, the driver, Steve, said he was too busy..... My husband called him…read morelater and said we need a receipt for insurance purposes, and Steve said he was driving and not to call him again!! So my husband texted him and said just send it via text....Steve has a major attitude, we're NEVER using his service again! And we still haven't got the receipt..... We did get the receipt, however, the owner still had an attitude. Beware of this guy!!

Nat's towing was great. Friendly service, reasonable price. Hope I don't need to but if I do, would…read moredefinitely call them again.

Nat's Towing Service is the best in East Hawaii. I've called upon them four times within the last…read moreyear and they are always fast, efficient, reliable and reasonable. I enjoy working with Nat and his crew because they are professional yet have an easy going attitude towards the work they do. I HIGHLY recommend them!

Awesome customer service ! Shout out to Peter and Sasha . Courtesy, caring, patience, knowledge and…read moretop notch service. Would highly recommend them. If I could give them 10 stars I would . Thank you Phyllis M

No one wants to call a tow truck--and I hope you never need to (but if you're reading this review…read moremaybe you do). But if you do, these guys should be in your contact list. I had a bad flat tire that needed to be replaced, and no spare so I had to get a tow to the tire shop. Jason came through like a champ: friendly, professional, efficient, and an overall great guy. Rates are very reasonable too. Stay safe out there...and call these folks if you're in a jam.

Legacy is the best in the Keaau/Hilo area!…read more After almost 3 hours of trying to get roadside help on a Sunday evening for a dead battery, and being turned down help from another tow truck driver driving by, as well as most other local towing companies either not answering their phones or being willing to help... Legacy came to our rescue! He was incredibly kind and provided safe, generous service. We definitely know who we're calling now next time we get into a pinch! Mahalo

Braddah was fast and cheaper then the rest with excellent service. When I need a tow calling them…read moreagain

I don't understand why we were charged individually for three electric bikes to be towed . We were…read morecharged $466 each when the three bikes were put on a flat bed and it was one tow job . I then found on a Instagram post that the owners son Tacoma was riding my bike without my knowledge . It seems that the police department is getting a kickback from these tow companies and they're working hand-in-hand together. We showed up with a truck where we could've took all three bikes, but the police officer insisted that the bikes were towed. It felt shiesty and corrupt. It was brought to my attention that Tacoma their son was bragging at school that he was riding the bikes and posted it on Instagram . Bad business , Bad parenting

This is one of the nicest and best shops for tires and part picking!…read more Went to Diamond with multiple issues. I had a bent rim which and another tire with a screw in it. So I was on my spare tire and constantly filling the other that was slowly leaking. Justin and team were able to find me another rim from their yard and quickly repair it transferring my old tire to the new rim. Another great guy quickly repaired my slow leak by plugging my tire that Les Brodie couldn't do because of its location on the tread. I love this place and highly recommend their service for anything tire related and if you need spare parts off a vehicle! Saved me lots of $$$ and heartache shipping something from mainland!