2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

You have got to watch this place. Two different occasions they shuffled me through and not do a…read moretire shine or half hazard job of wiping things down. When your paying $40 for a car wash it should be done right. When I showed the manager this last time my tires were not done he left me in the parking lot took my jeep to the front copped an attitude and put my jeep in 4WD LOW turned on my air conditioning put the air conditioning on and turned the knob to cold and put the jeep not on defrost but circulation. Fogged immediately on me once they released the jeep. This manager should be fired I called the owner and reported him. Definitely not a way to treat customers.

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

I will never go back here unfortunately. Brought my pick up in for a coolant leak. I knew where…read moreit was leaking but did not have time to fix it. Brought it in and got a call back saying there wasn't a leak which is mind boggling because I watched where it was coming from. Once I told them they said they would check again. Called back and said it was water pump and was going to be 1500 bucks. I brought this to zentners in appleton to replace hose assembly and o ring. 300 bucks no leak in water pump. Save yourself the headache listening to these mechanics at meineke in appleton.

They were extremely helpful. Fast service and reliable. Very helpful with everything.read more

This franchise should be avoided Not only is it more expensive than other Oil Change places, they…read morepush unnecessary up-charge "services." After they brought my truck into the service bay, the Jiffy Lube Rep. came out to show me the oil filler cap. With this EVIDENCE in hand, she said this type of residue on the inside of the oil filler cap is harmful to the efficient performance of the engine/vehicle. I was born at night, just not last night. The Oil Filler cap had a light film of combined moisture and oil vapor which is common in the normal operation of an engine. When operating the vehicle the engine gets hot then cools down. When the temperature fluctuation occurs moisture and surrounding vapors will condense at the first surface where the vapor and moisture meet, the oil filler cap. Similar to condensation which forms on a cold glass. To CORRECT this condition they suggest a $14.00 voodoo application, If a bit of residue on the inside of the oil filler cap bothers you, take a rag or paper towel and WIPE OFF THE RESIDUAL BUILD-UP! I was offered this Preventative service and declined. I should have confronted the lunacy, but didn't. As I was leaving with my $150.00 6-quart of synthetic oil change, I heard the attendant offer the Voodoo application to a woman who had recently arrived and she seemed to have been convinced by the Jiffy Lube employee, to purchase this requisite preventative $14.00 add-on service. I find this type of approach of "This could impact the vehicles performance" to the unsuspecting or unaware, reprehensible.

We stopped by to have our 'service engine' light checked out...Otis gave us prompt service, and…read moredidn't even charge us! The service was courteous and friendly, explaining everything we asked about...this will be our go-to place for their services! Tim F.

I keep forgetting to do this! I take my 2007 Dodge Caliber, and my 2014 Toyota Camry there for…read morecertain services and tires. I have been SO pleased with the service. As a female, I often get talked down to when doing anything automotive, but I have never had that problem here. Dave and Brent (or Brett...bad with names) are awesome. They speak with me like a person, greet me by name, I have never felt overcharged, and the service is always quick and pleasant. I was told Pomp's is still family owned, and it really shows in the service at this location I will continue to bring my vehicles here. Even if, on occasion, certain places are cheaper, I'd rather spend the extra $$ to be treated like I matter. I love being greeted by name, and being genuinely remembered. I'd give them more stars if I could!

Pomp's charged me more than what they said would and damaged my wheels due to their negligence…read more I scheduled for them to do removal of my old set tires, remounting of new tires and wheel balancing. When I brought them at the time as scheduled earlier in the day, they could not find my reservation. It was okay though and I left the tires there so they could do the work and call me shortly when it was done. I asked them to be careful with them and not damage the alloy wheels. About an hour later Pomp's called me at home to tell me that they were done. When I returned to pick them up I asked if everything went okay, and the person there said yes. I then was told my total bill was $105.05. I said that earlier in the day you told me over the phone it would be $80 plus tax. The guy responded that my tires were low profile ones and that is why cost more. But when I called him earlier that day for a price quote I told him the size of the tires to be mounted. These people at Pomp's are in the tire business and (should) know these dimensions is are a low profile tire. Then why did he quote me $80? I paid my bill and started loaded the tires up. About half way through I noticed that one of my wheels were scratched. The Pomp's guy told me it was there before and that "they had pictures". I do not recall that damage to that wheel or any of the other ones. Then he picked out a s very small chip on one wheel about the size of a fly speck. I said that was there and I knew about it. You notice that Pomp's told me this after I paid my bill. When I got my wheels home I had to carefully clean off the adhesive left from the old stick-on wheel weights, yes Pomp's did not clean it off. I noticed they had gouged the paint, on all four wheels, apparently with a screwdriver or similar tool when they tore off the old weights. Although the damage is on the inside of the wheel, it can be plainly seen from looking from the front. And it is a lot bigger than a fly speck. Well, I have pictures of it too. If I knew that Pomp's were going to damage my property like this, I wish I would have taken the wheel weights off myself. One thing the guy claimed at Pomp's was that the person who mounted and balanced my wheels did all of their high end cars like Corvettes. Ha, I think he must have been confused, I would not trust this guy with a Chevette. Pomp's does not honor their price quotes and they are careless with customers property.

Absolutely worst experience I've had here every time I go which is rare. 1st off I had my 2 front…read moremats washed and vacuumed besides the whole inside and outside taken care of. After leaving the store 1 week later I noticed my floor mats were never but back in my car!!!!! Why!!!??? Because your way to busy talking and doing other stuff. Organization there is lacking big time with the very full staff that they do have! Now I have to go back to pick them up which really upsets me on their part!!!!!

Everything always goes well at the PDQ car wash. Their attention to detail leaves nothing much to…read morebe desired. My wife loves it when i fill up her car, then roll over to PDQ for a full service inside and out. Awesome!

Auto Tech has been our mechanic of choice for years. The owner, Lee is knowledgeable and upfront…read morewith charges and the work that needs to be done. We have never had any problems with the service or the work that has been done. Because we trust Lee and his staff we drive 15 miles from Sturgeon Bay to bring our vehicles to Auto Tech.

We had a lot of work to do moving and our trailer lights were not working properly. Auto Tech got…read moreus in at the end of the day and restored everything to working condition plus gave my husband a tip. We are now cemented as customers FOREVER! Thank you guys! You did a AAAplus job.

This is a well run business and provides excellent customer service and value for both the regular…read moreand the unplanned visits. I recently referred a friend to get some new tires and leak repairs completed. Andrew and Kevin are great to work with.

Kevin and Andrew are very knowledgeable and helpful every time I am in there. From oil change to…read moreengine problems they always get things taken care of for us on time and at a competitive cost. I feel the genuinely appreciate our business. Always highly recommend them when asked by friends about who we take our cars to for maintenance and repairs.