Brought my 2017 Doge Grand Caravan in on two separate occasions back to back,…read more The first time my brakes were beyond messed up, my rotators, brake pads calibers were all messed up and completely done for and they got that fixed up nicely and I haven't had any trouble since. The second time I brought it back in not even 2 days having it back my steering rack and pinion was broken, I took it back to the shop so that they could fix that too, Unfortunately since all this basically happened all at once my finances were completely wrecked! but they were completely understanding about it and worked with me so it could play out best for us both and I can't be more greatful. I have a broken radio and sooner rather then later Im bringing it back to get it replaced!! Please consider these guys if your vehicle is having any trouble, They deserve the support!!

TIME LINE @ ENGLAND BROS…read more 4/13/26 brought to shop Paul said grandpa had one just like it Was thrilled to work on it. 6/22/26 picked it up Paul said he did the brake job (bleeding the brake lines) but wouldn't charge me since it took so long & couldn't complete all that I wanted done. He didn't bleed the brakes even though he SAID he had. I can't stress this enough. I knew it as I was pulling out onto John Stark Hwy. when my foot went to the floor trying to stop for traffic. In between April 13 & June 22? It was raining. It snowed. He was sick. He got behind in his jobs. It rained again. He was behind again. He was starting today. It rained. He was gonna do it tomorrow for sure & thanks for being so understanding. He'd call as soon as it was done. After a week I called him. He said he was on it. He'd call in a few days when it was done. It rained. I left a message that if he can't do it please just call & let me know so I can move on. I called 2 days later & he said I was on his call list & he just can't do the job. April 13-June 22. I was kind. I never yelled. I was understanding. When I went to pick it up he said the brakes were indeed bled but no charge for my trouble & for being so patient. Gave me a safety inspection sticker. A SAFETY INSPECTION STICKER. No longer required in NH but I wanted to be sure I was good to go. Knowing FULL WELL he hadn't done my brakes & just let me drive away. EDIT TO SAY: Just went out to check things out (it was raining yesterday when I picked it up) and found the ORIGINAL LIST I had given Paul. bleed brakes (price given $127), safety check, fix gas gauge, new battery for engine to include new mount, de-winterize it ($127), blow out the vents (n/c), attach front plate (wasn't done when I got there but he had his guy do it) and NONE OF THIS WAS DONE. What WAS done was muddy footprints & dirt everywhere, seats taken apart & not put back together, and a drawer that doesn't close now. It was clean when I brought it in. Everything in place. And now.....? What a MESS!

Tom has been doing work on my car for about 18 of the 20 years I have been back in NH. He is very…read morehonest and trustworthy about the repairs. And has seen me the same day I have called him many times just to make sure my car was ok to drive such as when I hit a hole in the road. Thank you, Tom, for having a good business for us to come to. gloria

I'm relatively new to the area and Sullivan's was my 3rd try at finding a local mechanic that is…read moretrustworthy and like minded. Tom has been great to work with. His business is out of the way for me but, it's worth the added drop off and pick up time because I know I can trust him. I do most of my own work on my vehicles so I know them well. I've actually had one other local mechanic suggest that my car needed rear brakes and were at 10%, when I had just changed the pads not 500 miles prior. Tom hits the work that needs to be done and advises on options to keep the price down when choices are possible. He doesn't usually answer the phone. Leave a message and he'll get back to you.

These guys rock. Balanced my car fast and cheaply. Highly suggest them as they are qualified and…read morehigh functioning individuals. Big fan of their practice.

Getting an inspection appointment has been a serious PITA with busy schedules and two cars... out…read moreof the 15 places we called - only Jeremy said "bring 'em in, we'll get them in". We settled in for the day knowing they were busy and knowing we needed new tires for winter on one of the cars (for which we already had quotes from other tire shops). Inspection came back with our tires just under... Trice then walked us through options comparable to what we had quoted and said they could take care of it, the alignment and the inspection right then. They were professional, kind, accommodating and thorough... we asked for above and beyond, we packed our patience and the crew at VIP Claremont delivered.

Way overpriced, does work not needed & definitely ask to see replaced parts for ware & tearread more

had rear brake shoes replaced. Diring next inspection about 7000 miles later they were worn out…read more The mechanic who redid the rear brakes said they were never touched for years. contacted Promex and they would not refund the previous work that was not done! Their comments were these shoes could have come out of any vehicle etc. They would not accept responsibility

My wife and I have been going here for years. They get us in and out for State inspections while I…read morewait. I bring the cars here for all general repairs. Had another great experience today. Dropped my Toyota-From-Hell at ten in the morning to find and fix an electrical short to the rear lights. They called me at noon, all fixed and ready to go. Very reasonable price. I cannot say enough good things about these folks. Honest, dependable. They could charge twice as much and still be competitive. LOVE THESE GUYS!

I brought my Jeep up to centipede Auto on the 6th of November they did my rotors brake pads and my…read moresway bars when I got the Jeep back the sway bars had been stripped he used an air gun so I called them and told them that it was sounding just like it did before they fixed it the mechanic seem to have an attitude about it I paid all almost $600 and they didn't have to supply any of the parts oh except for the clips for the brakes they said that they weren't with the parts that I brought which was almost $60 just in Clips but anyway I brought it back today which is Wednesday the 29th it took me that long to get it in there was real happy about that but at least they they brought it in and they did fix it I'm hoping that it lasts this time in the guy did it right I don't like leaving bad reviews but they did treat me pretty bad in the beginning so but they got it done within 5 minutes it was done that's how long it took to fix it so I'm hoping that fix the problem and I don't have any issues with it I don't like seeing businesses go downhill we're bad reviews but you got to treat your customers right I've been in business for almost 30 years with my business and I don't do that to my customers if they have a issue I get back with them take care of the problem immediately where the mouth pays a lot

I trust Richard, & his staff to get the job done in a timely manner. Hastings have taken care of me…read more& my cars since the early 2000's. They & their word keeps me going back. An honest mechanic is as good as gold.

Always great service, honest work at a decent price. They never try to talk you into spending more…read morethan is needed, which is rare in the auto repair business. Good people!

I've been going to Joe's for years..they do quality work..they work with you to help save you time…read moreand money..great crew friendly listen to your concerns and explain what needs to be done or what was done is simple easy to understand language so you are never confused .they anwser any question.no matter how unimportant it might seem .I ve sent many people there. Go once they will become you go to mechanics

Excellent service done by amazing people! Finding the right people to trust the lives of your…read morefamily in can be hard. I have found that the whole shop of hard working folk care about me and my family's saftey when we get behind the wheel.

Got our new Traverse from Key Motors. Great customer service. Wonderful selection. Will definitely…read morebe returning for future service/oil changes. Thanks guys!!

I was rushed to buy the vehicle and told they would sell it under me. That was the first flag I…read moreshould have run from. Got the car and it smelled so strong of cleaner. Drove about 30 miles and the smell was horrific. I got home and called them the next morning saying i did not want the vehicle bc i couldn't handle the smell. They told me they did not take cars back but would consider giving me a trade value. I refused that saying I wanted my full amount back. They then began saying they wouldn't work with me at all if i was angry. And demanding a refund "doesn't work that way" So they said i could bring the car in and they would diagnose the smell (i only agreed to this bc they told me several times I could not return it.) I drove 6 hours for them to blame me for the smell, not diagnose anything and told me to use coffee beans for the smell. I complained again the next day and they ignored me completely. So i started reaching out to report them. They now say I can't return it bc i didn't in time and they won't extend it for me. They say if i drive back another 6 hours they will actually diagnose it this time. Obviously there is no respect or trust in them doing right by me. They are a huge scam. Liars. And take advantage of people. I've got 4 open claims against them. And a car that is now sitting due to how sick it makes me. Likely from mold. Stay clear of them. I have never in my life had to experience such dishonesty.