Long story short: Trying to get my door lock fixed. The event was miserable from setting the…read moreappointment (trying to get an appointment) to calling a week ahead to verify the process. I heard lots of excuses. Brought my vehicle in at 10:00 AM and ultimately didn't get my car back until after 6:00! No offer of a car for the day to-boot! No service discount. I have been a loyal Infiniti customer (used to be)!

I visited this dealership 8 years ago and got nowhere toward purchasing a new vehicle. This time,…read morethe outcome was different. Now, there are fixed prices on the webpage, and the salespeople are friendlier. Eduardo was our sales representative, and he was not pushy. The only issue was that near the end of the process, there will always be a finance manager who gets a little pushy with extended warranties.

1-Star Review - I Feel Completely Cheated by Omaha Mercedes-Benz…read more I never expected to write something like this about a Mercedes-Benz dealership, but Omaha Mercedes-Benz absolutely betrayed my trust. I paid $61,500 for a Sprinter van, believing I was purchasing a reliable Mercedes vehicle from a reputable dealer. Instead, I ended up with a van that was defective from the very first day. Even during the purchase, I should have noticed the red flags. The buying experience was almost too easy--effortless. They were extremely quick to push the sale through, even though I live all the way in Southern California. Now it's painfully obvious why: they wanted to get rid of this van as fast as possible. And they succeeded--at my expense. At 7,546 miles, the van was already showing the same issues I'm dealing with today. I didn't recognize it at the time--this was my first diesel van, and I trusted the dealership. I trusted the Mercedes name. I assumed they wouldn't sell a defective vehicle. Fast forward a little over one year, and now at 40,000 miles, the van has a major transmission failure involving the torque converter. Multiple service advisors told me the same thing: A torque converter does NOT fail at 40,000 miles unless the issue was already there. These components typically last around 200,000 miles. So what does that mean? That the van had a serious, pre-existing defect, and it was sold to me anyway. I feel cheated, misled, and taken advantage of. I gave this dealership my trust and over $61,000 of my hard-earned money, and all I got in return was a defective van and a massive financial and emotional burden. Omaha Mercedes-Benz should be ashamed of this. This is not how you treat customers. This is not how you uphold the Mercedes-Benz brand. If you're thinking about buying a vehicle from Omaha Mercedes-Benz, be extremely careful. I learned the hard way that an "effortless" purchase can be a sign that they're just trying to unload a problem vehicle on someone else. Don't let it happen to you.

My son is being ignored by pat and Andrew malouf on a brand new car he leased in February. After I…read moreleased 2 cars in Dec and February. The car he leased is a lemon. These guys won't return our calls!!

5 stars for the service team. Unfortunately (for my car) there have been a few visits here…read morerecently, but fortunately (for me) the service team has been great. They are quick to get me in, quick to keep me updated during my appointments, and most importantly thorough through the explanation process when I ask a lot of questions.

Over the weekend, I went with my nephew to test drive some vehicles. Our first stop was Subaru; he…read morehad seen a CrossTrek that interested him. We had no intention of doing more than test driving. We pulled up, and they had a huge selection. We were approached by salesperson Steven Provencher, who was non-intimidating, welcoming, and invited us into the showroom. He looked for the vehicle we were interested in, talked about the 2025 models, etc. After locating the vehicle, we went for a ride; the CrossTrek was a beautiful blue pearl. Steven mentioned an off-road course located behind the dealership. We drove that, and it was impressive. Although there was a kink in the end of the buying process, I would highly recommend this dealership.

Uncle Mike was great to deal with. Hands down recommend working with him if you can. Again Thank…read moreyou for your time and efforts

Eric helped me when I was buying a 2020 Honda Accord on Sept. 2nd. Very helpful and polite…read moreanswering questions. He has since followed up a couple of times to see how things are going and if I got my title (which I finally did last week). It was a pleasure working with him and also with Gary Combs later.

Mike in the service department has always taken such amazing care of not only me, but both my…read moremother and father before me. It always feels like family whenever I come in.

Another great experience from Huber Cadillac Service Department…read more Why you ask? Because of the tandem Service Advisors Bev Burgress and Mike Wichert, both very professional, courteous fast and efficient. Both should be models for what a car dealership should use to train new employees. I say give them a raise and some well deserved praise for going above and beyond the normal service one would expect. Go Huber Service top of the line! Vern Larson, over 50 year satisfied Cadillac owner.

I always get my service done here for my Chevy, as I get some good coupons in the mail…read more I can get in really quickly too! They're really fast so I just work from the lounge and enjoy the complimentary pop and snacks, and whatever daytime tv is on. Last visit I came in, and they suggested I get my brakes done. I got a quote, and then compared it with a few other brake places around town, and Woodhouse was the best price! Plus I had a coupon, so I feel great about my service. They aren't overly pushy or salesy, and give good honest feedback. I will continue to get my service done here.

Took a friend to this dealership. They purchased a used…read morevehicle that supposedly had "Certified Used Chevy" status. About a month later they started having issues. Jeff the sales manager had the issue taken care of, supposedly. Long story short they are out $21,000 cost of vehicle and repairs. Word is Jeff knew the vehicle had issues and instead of fixing all of them he fixed the minor ones and left the major repairs alone. AVOID Woodside AND Jeff at all costs! No INTEGRITY AT ALL!!

Thank you Roxanne for the stellar customer service!! Onyx JLR is a definite recommend for us!!read more

My son found a really nice used Dodge at the dealership. Maximilian, was our sales guy. Super…read morehelpful and friendly. Jorge was our finance guy and he was friendly, honest and thorough. They have a really cool customer lounge with free snacks, and interesting history about Mini.

I'm shocked that there aren't more reviews for Rebuilder's Auto! This place has never let me down…read more They are honest, transparent, and reliable. This autumn, I came in to get my car looked over and ready for winter, and they quickly helped pinpoint key areas that I needed to be safe, without gauging me to advertise for every service possible. The team clearly prioritizes focusing on fixes that will truly improve your vehicle and experience. I also visited for some problems with my air conditioning, and they quickly helped me in identifying my best solutions moving forward. When I decided that it wasn't worth the fix at the time, there was no pushing or pressuring that I experience at most mechanic shops. As a woman, it's been hard for me to find a shop I feel comfortable in, and this is it! As a woman, I feel respected and safe walking into this shop, knowing that they will assist me with exactly what I need and never push me into unnecessary fixes. I recommend all my friends come here when they need anything from an oil change to help getting fixed up after an accident! The value of service for what you pay here is top notch.

This place has been working on our vehicles for over 15 years. Not once did I question the quality…read morenor experience. To have mechanics take the time to find quality used parts to keep your cost low And the functionality and reliability of your vehicle at its best. This is some thing in which I believe these guys go above and beyond. I now never have to worry about over pricing nor overlooking. The name says it all. I will always recommend these guys. I've seen Time and time again, they know what they're doing they're honest and hard-working and they're a lot of fun too! #besteverauto