I leased a 2024 Prologue in March of 2025. I asked for a Service Contract to take care of my tires…read more Dales Manager wouldn't include it in my deal but set me up with Finance Manager Brian Jacobs. Fast talker, stated that would be everything I would need and could use it at any Honda dealership. He charged me $1000 and said it would cover me up to 80,000 miles . My 3yr/60,000-mile lease came with 2 yr/24,000 miles of Free Honda Care coverage included. I'm set I got a nail in my tire last night. Imagine my surprise when I went to my local Honda dealer gave me a coverage explanation told me that the contract covered scheduled tire rotations, cabin air filter, drive motor fluid and replacement of windshield wipers. That's all...nothing else. A quick Google search found that I could do those 4 things 3x per year for $234....at a Honda dealership. Greasy slime ball. Oh, and on my way home after purchasing the vehicle, with 42 miles on it, every light came on and my vehicle went into Safe Mode...30 miles per hour top speed. I turned around and went back. Didn't get it back for 9 days, because they didn't have an experienced EV tech yet. I called back a week later. Stood on hold for 7 minutes while I could hear him in the background. Foul language, talking about a customer. I recorded it on Google Voice. I coughed and you hear him say "OH, S**T!" Then he lied again and told me that I'd gotten a great deal. I called to cancel his "great deal", that I've never used and instead of getting my $1000 back, I get less than half ($433). Take my advice, steer clear. Somebody's getting pounded and its you.

We take my wife's car here. They do great service at reasonable rates…read more Parking and pickup are both convenient. They offer a shuttle. Again convenient. The provide coffee while you wait, with comfortable seating and available WiFi. Definitely convenient. Service has been, so far, prompt and reasonable. Staff is chill. All in all a good experience.

We recently purchased a van from Auto Time and our experience was great! I was apprehensive to…read moretrade in my small SUV but with another baby on the way it was time to make room. Initially I had no plans to buy a van. They took their time with me and let me look at larger SUVs and then slowly eased the idea of a van into the equation. Once we saw all the features it had to offer we knew it would be the right fit for our family. They made the trade in and buying process smooth and easy for us. If you are looking for a place with great selection, friendly sales people and a no pressure environment I would highly recommend stopping in. We will definitely be back.

From the owner: Experience the thrill of the open road with our handpicked selection of clean title used cars,…read moretrucks, and SUVs. From dependable family sedans, rugged adventure vehicles, or a cargo van for your business, we have the perfect ride for your lifestyle. Our friendly and knowledgeable sales team, boasting over 40 years of combined experience, will answer your questions honestly and help you find the perfect car without any pressure. Our streamlined process gets you on the road fast, usually in under 2 hours.

1-Star Review - I Feel Completely Cheated by Omaha Mercedes-Benz…read more I never expected to write something like this about a Mercedes-Benz dealership, but Omaha Mercedes-Benz absolutely betrayed my trust. I paid $61,500 for a Sprinter van, believing I was purchasing a reliable Mercedes vehicle from a reputable dealer. Instead, I ended up with a van that was defective from the very first day. Even during the purchase, I should have noticed the red flags. The buying experience was almost too easy--effortless. They were extremely quick to push the sale through, even though I live all the way in Southern California. Now it's painfully obvious why: they wanted to get rid of this van as fast as possible. And they succeeded--at my expense. At 7,546 miles, the van was already showing the same issues I'm dealing with today. I didn't recognize it at the time--this was my first diesel van, and I trusted the dealership. I trusted the Mercedes name. I assumed they wouldn't sell a defective vehicle. Fast forward a little over one year, and now at 40,000 miles, the van has a major transmission failure involving the torque converter. Multiple service advisors told me the same thing: A torque converter does NOT fail at 40,000 miles unless the issue was already there. These components typically last around 200,000 miles. So what does that mean? That the van had a serious, pre-existing defect, and it was sold to me anyway. I feel cheated, misled, and taken advantage of. I gave this dealership my trust and over $61,000 of my hard-earned money, and all I got in return was a defective van and a massive financial and emotional burden. Omaha Mercedes-Benz should be ashamed of this. This is not how you treat customers. This is not how you uphold the Mercedes-Benz brand. If you're thinking about buying a vehicle from Omaha Mercedes-Benz, be extremely careful. I learned the hard way that an "effortless" purchase can be a sign that they're just trying to unload a problem vehicle on someone else. Don't let it happen to you.

My son is being ignored by pat and Andrew malouf on a brand new car he leased in February. After I…read moreleased 2 cars in Dec and February. The car he leased is a lemon. These guys won't return our calls!!

If you like buying a car from someone with no social skills who runs a sub-par operation then this…read moreis your place. (Millard Location)

Shopping for cars is only slightly more fun than buying pants, but Jon at Sports & Imports made the…read moreprocess so much easier. I went on the recommendation of a friend and could not have had a better experience. Jon took the time to put the vehicle on a lift to show me the good, bad and ugly (very little of the latter) about the car and didn't pressure me in any way. SO NICE to be able to buy a reliable car without drama or spending 12 hours at the dealership. This will be my first stop the next time I need a used car.

Front desk guys are always helpful and over all workers there are very nice and knowledgeable!read more

Overall good experience. I am generally satisfied with my purchase. I could tell that they have…read morepride in their customer care and honesty. My calls and texts were responded to even on Cary's day off! Their online picture quality was poor, but Cary had patience with me and sent pics and info that I requested. I was somewhat of a high maintenance customer since I was buying from about 6 hours away. + Car was reasonably priced. + The car was in better condition than expected. Scratches were disclosed and quite minor. Interior was also much cleaner than expected. +They also applied an undercoating at no additional charge. +They offered a limited 4-month warranty at a reasonable cost under $300. And extended ones for more. -I'd recommend checking the air filters prior to purchasing. Although they had Jensen Tire and Auto for an oil change prior to sale, the air filters were both super dirty at purchase. + The dealer was understanding and gave me a discount for the dirty air filters.

I greatly appreciate Chad's kind willingness to coordinate with the program I work for. A single…read moremother in need of car repairs took her vehicle to Chad and I spoke to him about the process our program has for making the payment on her behalf and he was so awesome. It's very hard to find mechanics who are willing to work with non-profits who assist low income families. I was very impressed by Chad's professionalism and enthusiasm to help someone in need. Even though I live in Lincoln, I will probably start contacting Chad if I need any service or repairs done to my vehicle now! Thank you, Chad!

From the owner: Burns Auto Group provides suspension, brake, engine, AC, and cooling system services to Omaha, NE…read moreand the surrounding communities.

I have had both positive and negative experiences with Woodhouse over the years, and I have…read morepersonally purchased at least six vehicles from the dealership. However, my recent interaction at the Dodge location--with Jeff, the Manager--was by far the worst experience I have ever had with Woodhouse or any dealership. When I asked to test-drive a Corvette--priced at approximately $75,000--Jeff became immediately defensive. I explained that I am exploring several options, including the Corvette, an Audi, and other vehicles, and simply wanted to drive the car before making a decision. Given my long history with Woodhouse, I did not believe this was an unreasonable request. Jeff refused to provide his business card, raised his voice, and ultimately asked my son and me to leave. He even stated that "people drive them when they purchase them," which I found hard to believe and inconsistent with industry practice. His behavior was abrupt, unprofessional, and entirely unnecessary. I have never witnessed a manager react in such a triggered and defensive manner. If I--or any employee on my team--behaved this way in front of a customer, I would expect immediate disciplinary action. After this experience, I will not be returning to Woodhouse. It's clear that my business is not valued, and I will purchase elsewhere. This was, without question, the worst customer service experience I have had.

I always get my service done here for my Chevy, as I get some good coupons in the mail…read more I can get in really quickly too! They're really fast so I just work from the lounge and enjoy the complimentary pop and snacks, and whatever daytime tv is on. Last visit I came in, and they suggested I get my brakes done. I got a quote, and then compared it with a few other brake places around town, and Woodhouse was the best price! Plus I had a coupon, so I feel great about my service. They aren't overly pushy or salesy, and give good honest feedback. I will continue to get my service done here.

Anthony at Woodhouse Place Nissan exceeded my expectations. He was professional, patient, easy to…read morework with and provided great customer service. I did some browsing at dealerships across town prior to deciding to buy. I had been to Woodhouse Place Nissan a couple times and was always treated well. When I finally decided to begin the car buying experience, I once again returned to Woodhouse Place Nissan. Working with Anthony was great. He offered assistance and information without ever being pushy. After deciding test driving to cars (neither which I bought) Anthony still remained patient and great to work with. I told him exactly what kind of car I was looking to buy (Nissan Altima) and although the dealer did not have them, Anthony offered to have the it brought over from another Woodhouse dealer. Although I wanted to buy a car from Anthony, I continued to look at other dealers and was disappointed. I was either ignored, pressured, or the sales representative had a negative attitude. The customer service at the Woodhouse Place Nissan was unmatched. After test driving the Altima and having some final questions answered, I decided to buy from Anthony. I got a great deal. The financing department was easy to work with as well. After buying my first car at the Woodhouse Place Nissan, I still received great service. Anthony continued to check in and let me know that should there be any issues, he and his team would do there best to resolve them. If you are looking around or looking to buy, I highly recommend working with Anthony Vo at Woodhouse Place Nissan. You won't find a better dealer to work with and working with Anthony will be a pleasure. I highly recommend this dealer and sales representative to work with.

Eric helped me when I was buying a 2020 Honda Accord on Sept. 2nd. Very helpful and polite…read moreanswering questions. He has since followed up a couple of times to see how things are going and if I got my title (which I finally did last week). It was a pleasure working with him and also with Gary Combs later.