So our honda pilot 2019 had a low battery so we went here to get a new battery and we got it fine…read morebut when we put it in it did not match up so we went back to change and we told them a ton of times that it did not work but they were in denial and then he started to yell so I yelled back it was so long it took 15 minutes, and even though he saw us 30 minutes ago he did not remember us!

I bought a new windshield wiper set last year. Already one of them is broken. So I stopped at…read moreO'Reilly auto parts today. It is conveniently located on the corner of Hewitt and Washtenaw Avenue in Ypsilanti. Plenty of parking and easy to get in and out of. The young man behind the counter was very helpful showing me a variety of choices and telling me which ones he would definitely not recommend and which ones he thought we're good. I picked a windshield wiper and went to pay. He then asked me if I needed help installing it. I said why yes, that would be awesome. Two guys came out to my car and in 10 seconds put a new windshield wiper blade on my car. In and out with the wiper blade replaced in under five minutes! I highly recommend this business.

Very polite and helpful staff, no issues at all, good experience, I'll definitely be back and would…read morerecommend to friends.

My feelings about this location is a bit mixed. My first…read moretime I wasn't as much of a fan. I had some expired birthday discount coupons that the store (customer service told me) can override that the ladies there told me they could not do. So I went to the AA and the canton locations and got it taken care of by both locations. But my last visit went better. There was an older gentleman and a younger woman who I kicked off with immediately. They took care of me and my coupon snaffu that visit right away and easily. It's a good average like location from the little I've been there and used it. If I need something major or harder to find so far I believe the canton location is better. So far. But my last visit left me feeling better about this location.

Navila is truly a lifesaver! I looked for a wire harness for an older car for a couple months…read more It's a difficult part to find. Each time we thought we'd found it, the part did not fit. Navila, really listened & heard my frustration. She went above & beyond researching & checking her car & even sending pics to make sure the part would work. Then she shipped it out the same day. I have never experienced such top-notch service, not only professional but personable! If you need anything don't hesitate to reach out to them. You will not be disappointed! Thanks again Navila for your diligence. Stacey in AZ

I've been going to east Michigan auto part For years now they are my number one go to repair…read morefacility from the moment you enter to the time you leave there more than willing to greet you with a hello And have you leaving Pleased with Their quality work. they treat you like family And give you opinions on what your next move should be there never pushy, Like a lot of other repair shops I've been to, if you ever want a reliable repair shop that does top quality work EAST MICHIGAN AUTO PARTS is your please to be.

Good parts cheap. But you must pay in full before they pull your part off the donor car. This means…read moreeither you wait a few hours, or you come back the next day. I have been buying parts at junk yards for over fourty years, this was a new one for me. Junk yards are sometimes creepy odd places, this one really excells in their effort though with all of Munsters tv show memorabilia in the front office. The workers were freindly, but the Munsters stuff really creeped me out.

These guys are nice! Wish they were a little closer, but worth the drive. They confirmed the…read morerepair and costs BEFORE moving ahead. When the one guy that looks like Santa gave me advice on the repairs said, " If you were my kid..." I appreciate that service and felt it deserved a review! But they are located on Ecorse Rd, not Michigan Ave.

My experience at the O'Reilly on Michigan ave in Ypsilanti was easy peezy and The new assistant…read moremanager Victoria was the one who made that possible with her knowledge and expertise. I was able to go in and out which saved me time the most valuable commodity known to man. I vote that she gets promoted!

When it comes to buying auto parts and accessories, O'Reilly Auto Parts stores are my number one…read morechoice. Formerly Murray's Auto Store, the chain was bought out by O'Reilly's well over a year ago. The store located on East Michigan Avenue is Ypsilanti, has only been open now for three years and is very modern on the inside. Moreover, the staff at this store are very friendly and knowledgeable, and will help you find what you're looking for in a hurry. I highly recommend Murray's over the other auto stores in the area. They are clearly the best, and carry a very broad inventory of items.

The worst customer service I've ever experienced. I waited 15 minutes to checkout with one person…read morein front of me. I finally left my items and bought them elsewhere as well as the person behind me. Will NEVER shop at this store again!!

Car broke down on highway. We knew it was the battery or alternator. We asked if we could buy a…read morebattery to try it and return it if it ended up just being the alternator. Employee said yes as long as it's not a mess. We drove the one mile back and it ended up being the alternator. Was told they wouldn't return the battery. Manager said the employee was new and it wasn't her problem "that's not on me." Apparently being a manager means nothing. Correcting your employees mistakes is on the manager. Was told by the employee she has let other customers do it in the past so apparently she just decided we weren't worthy. She was just unprofessional even an apology from her would've gone a long way vs "that's not on me."

I needed some new windshield wipers and they were very helpful I finding the correct size for me…read more They even put them on my car and dumped the old ones for me.

The staff were very kind and honest! I've been here a few times and they have helped find what I…read moreneeded, offered good advice, and helped me carry parts. They were easy to work. Great business, great staff!

This store has a DEI program that refuses to offer minorities the rebate or special offers that are…read moreavailable. And when you return your brake pads for free ones they cheat you out of it including the manager district and regional. Try O'Reilly's or advanced Auto parts holbrooks auto parts the old Fox Auto in Belleville.

i just stopped by auto zone to get a pair of wiper blades and quinton the salesman was kind enough…read moreto install them for me i do need a battery and will be getting it at this location after receiving the good service quinton provided

I had a loose piece of trim on my Expedition lift gate, so I went to a dealership to get an…read moreestimate to fix it. The dealership wanted me to make an appointment to come back and pay them $170.00 for a diagnosis. I told them that I believed some clips needed to be replaced and could I buy the clips from them and I would fix it myself ? The service agent said they did not sell the clips, but, they could sell me an entirely new trim piece that included the clips for $1000.00, plus labor if I wanted them to put it on. I declined. The next week I stopped at a body shop and got an estimate for $700.00. Crazy high for what I thought could be a simple fix. I declined. Later that month I was looking for a salvage part for mother's car. She needed a bumper after being victimized by a hit and run driver. I stopped by T&M Salvage just off Michigan Ave and met Simon and Shean. I found they do body work as well as sell auto parts so I had them check out my car and they gave me a very reasonable price to fix it. I took my car in and Shean worked on it for less than 20 minutes, installing 3 new clips. BOOM DONE !!!! EASY PEASY !!!! I am soooo impressed with Simon & Shean. It is so nice and refreshing to meet real, down to earth men, who possess the intelligence to fix things !!! Especially after dealing with techs, who can only replace parts for $$$$ and can fix nothing !!!! If you are looking for a part or fix on your car, and want an honest, intelligent opinion that makes sense, then go talk to Simon at T&M Salvage on Sheldon Rd, just off Michigan Ave !!!!!

They provide the best service in a timely manner! Very knowledgeable and friendly staff. Highly…read morerecommend coming here for all of your car needs!