showed up at 815 am for my 815 appointment. waited in line for 25 minutes before they talked to…read moreme. They don't appear to differentiate appointments from walk ins. Staff is sharp though and very professional. Will probably purchase tires next from my dealership where I get my oil changed. Not worth saving the money on tire rotations for the time cost. Service complete at 912 am

I made an online appointment and prepaid for tires on December 1, with an installation scheduled…read morefor 9:00 AM this morning -- two full weeks later. I planned this carefully around my work schedule. When I arrived on time for my appointment, I was told my tires were not in stock. There was no prior call, email, or warning. The only "solution" offered was to come back later in the day and have a different set of tires in a different size installed. That's not an acceptable substitute when I paid in advance and scheduled specifically for the tires I ordered. This was a complete waste of my time and felt incredibly disrespectful. If Discount Tire cannot manage inventory for prepaid appointments, customers should be notified before they take time off work and show up expecting service. I expected far better communication and accountability. This experience showed a total lack of respect for a customer's time.

Very fair prices and prompt friendly service. I will make this place my preferred stop for routine…read moreservice.

WHERE IS THE 6th STAR? Sky, Pete, and Brian will more than blow you away with a clean waiting…read moreroom.....wait I'm not here to talk about how super clean the place was. I'm here to tell you this place is worthy of 10 stars! From end to end I was impressed with the quality of work and satisfaction of knowing that my car has been worked on by one of the best shops I have EVER BEEN TO! Go elsewhere and waste your time. GET TO TUFFY OF NORTHVILLE AND LOOK FOR LITTLE CAPES UNDER THE COLLARS OF THE CREW THAT MAKE CAR REPAIRS AT FANTASTIC PRICES! These people are super heroes! TUFFY SERVICES FOR PRESIDENT!

These guys fixed a screw in my tire , cost to me nothing! Even better these did al these repairs in…read moreunder 15 minutes. I've had a lot of tire issues with hitting pot holes, damaged tire rims. Today the tire gods smile upon me, and Belle Tire couldn't not have made it easier for me. I'm sure the get grumpy people (myself included) in with emergency repairs. It's easy to forget what a great service they offer, the staff should be commended. NICE JOB GUYS!

I have used different Belle Tires for around 30 years. I have found them to be honest, into…read morecustomer care, and respectful to women. That is until I had to use this location. I have had trouble with both back tires and on the day I was too sick to go to work, one was flat when I was heading to a doctor's appointment. Luckily I have a small air pump but had to blow up the tire to get there and get home. When I found out it wasn't COVID, I decided I had to replace those tires that was almost 4 years old. I took a picture of tire for size and got on their website to find some tires. I have been buying my own tires for 45 years now and have worked on cars almost as long. When their site recommended a different size, I was OK with that. I found a set in stock and made an appointment. That is when the trouble started. Tires not there but could get them later in the evening. Since I was waiting and had an appointment for a Heart MRI the next morning at 6:30 am, I agree to go with a higher price set. Next was I wanted the wrong size and the tech didn't believe it was their website mistake. Of course, they didn't have the 1st type and the ones I agree to was more. My appointment was at 3:30 PM and they didn't even start until 4:30 I waited until after 6 PM to get my car back. I did have them put the new tires on the front and the front on the back. Got blow back about that. Of, course their alignment check found a small alignment problem. I knew it being that small, nothing had to be done. I was treated like a woman who knew nothing about cars. While waiting I overheard one their employees explaining to 2 people he was showing around the waiting room how gets to be friends with his customers so he could up sale. I guess he must think everyone just listens to their phone and this old lady is one who digs deeper to find information for honest reviews.

As a former professional in the auto repair industry with decades of experience, I purchased tires…read morefor my 2021 Mercedes-Benz Sprinter from Northville Firestone, which included free tire rotations. Unfortunately, my experience with this location was extremely disappointing, immoral, unethical and had zero integrity resulting in unperformed services, and thousands of dollars of unresolved vehicle damages to my Mercedes Sprinter. The first time I visited for a tire rotation, I discovered they had not rotated my tires at all. In addition, they failed to inform me that one of the lug nuts had been stripped. I had paid for services that were not performed, and Firestone chose not to address these issues or communicate with me about it. When I returned the following week for the promised rotation, I spoke to the store manager, Terrance. He was unapologetic and cold, moved forward with the tire second attempt at a tire rotation. **However, things took a much worse turn after the second visit. A few weeks later, while inspecting my vehicle from underneath, I noticed severe damage to the undercarriage frame of my Mercedes Sprinter. It appeared that the vehicle had been improperly hoisted, crushing the pinch weld frame on both sides. The damage was significant and would cost thousands of dollars to repair. Worse yet, no one at Firestone--neither the technician nor the management--had informed me about this damage whatsoever.** I immediately filed a claim with Firestone Corporate. Chad Mcghee, a representative from Firestone, refused to take responsibility for the damage, citing that weeks had passed since the incident and therefore Firestone would not be held accountable. Despite providing evidence of the damage and the improper hoisting, Firestone declined to repair my vehicle or even discuss the issue in person. This level of negligence and disregard for customer service is unacceptable. My question to Firestone is: How is it the customer's responsibility to inspect the underbody of their vehicle after a routine service, especially when the damage is clearly hidden from view? Why should I have to audit services I've paid for to ensure they are completed properly and without damage? After the first visit, I could clearly see the tires hadn't been rotated, but I never expected to have to inspect the undercarriage after every visit. It's absurd that Firestone didn't take responsibility for their actions. I'm left with a $70,000 vehicle that has thousands of dollars in damage, all because of negligence at the hands of Store Manager Terrance & staff. In conclusion, if you're looking for professional auto repair, I highly recommend avoiding Terrance and his team at Northville Firestone. You would be better off finding a repair facility that values integrity, takes accountability for their actions, and provides the service you paid for. Firestone in Northville is severely understaffed, unprofessional, and, unfortunately, run by a team that lacks basic ethics, integrity and does not take responsibility for their actions & accidents. They hire grumpy, underpaid, overworked, and inexperienced staff, which only exacerbates the issues while projecting poor attitudes. I would not recommend this location, to anyone. Lesson learned, and beware!

DO NOT GO HERE! (Firestone Auto Care, Northville MI)…read more I'm leaving this review to warn other customers, especially anyone who has experienced pressure to approve unnecessary repairs. About six months ago, I had my rear brakes and rotors replaced on my 2021 Chevrolet Tahoe LT at this Firestone location. At that appointment, the manager (Scott Phillips) told me after the fact that it was "corporate policy" that brakes and rotors must always be replaced together. That claim felt questionable, and I later researched Firestone's policy and learned this is not universally required. On 1/31/26, I returned for a front brake inspection. I clearly stated I only wanted front brake pads replaced and did not want rotors unless they were truly out of specification. My vehicle has only 50,018 miles, and I drive about 8,000 miles per year locally. Scott insisted I needed both front brakes and rotors and claimed I only had "4mm left" on the pads. When I declined rotors, he refused to perform the brake service at all. He also refused to provide rotor measurements when I asked. The service report contained no objective specs -- only vague notes like "Technician Recommended Based on Experience." This location appears to rely on upselling and pressure tactics rather than transparent, documented assessments. I went to another shop immediately afterward. They confirmed I did not need rotors, only brake pads -- and that Firestone's brake measurement was not accurate. They also confirmed I needed an oil change and coolant, but no air filter, contrary to Firestone's recommendation. After this experience, I looked up Firestone through the Better Business Bureau. The Northville location is not BBB accredited and carries an F rating. The BBB also notes thousands of complaints filed at the corporate level in recent years, with many involving failure to respond or unresolved issues. I would strongly recommend taking your vehicle ANYWHERE but here.

This place is awesome. Ray is super trustworthy. Highly recommend…read more Editing post....this post populated that I am from California. I am actually in Michigan so this post is for south-east MI folks.

This shop has a really cool system. All I had to do was like them on Facebook and they gave me $30…read moreoff of a flush & fill. Not to mention they were extremely knowledgeable and honest. They told me what I might need to have serviced and what would be most economic for me.

My car needed work on the taillights. Electrical connector were mis-aligned so the police gave me a…read morewarning about missing brake lights. Angelo came through with a solution. It was reasonably priced. Dave W.

Angelo is a awesome mechanic. He aligned my f150 with a 6 in lift. Most places didn't want to…read morehandle the job or tried to up sale me.. I truly recommend him. He will go the extra mile to make it perfect....

I had a leaky tire so I made an appointment online hoping they could patch it. I got a confirmation…read moretext and thought all was good. Almost 9 hours later, I get off work early to go to my appointment. When I went to the desk the man came out and I told him I had an appointment. He asked "For what service?" I said "I have a tire leaking." He said "I don't think I can get to it today." I said "I made an appointment." He said "lots of people make appointments. Then a 30 minute jobs turns into a three hour job..." I just grabbed my keys and left as he was still talking. So nowhere in those nine hours between the time that I made the appointment and when it was actually time for my appointment no one thought to call me and let me know they were running behind and couldn't honor my appointment? No one warned me so I wouldn't leave my job early and drive on a low tire all for nothing? Then I get an email A few minutes later saying they are sorry I couldn't make it to my appointment! excuse me?!? I was at my appointment 10 minutes early and was rudely turned away! Robots will never ever get a cent of my money. That's horrible customer service.

I have a multitude of issues with these scam artists, please see the itemized list below…read more *They charged me $1600 for a complete brake job. *Didnt honor the 2 year warranty because they wrote a bullshit mixed warranty where it was 2 years on my front brakes & 1 year on the rear without my consent. *Greg lied to me on the phone and told me I had a full 2 year warranty & made me drive an hour with ZERO brakes just to tell me the rear brakes would cost $1500 and they wouldnt honor the warranty. *My brake lines now have a leak, which is new. I wonder how that happened. *Took 3 days to look at my car because they only had one dude working. In conclusion, I hope this place runs out of business or gets their act together.

This is the best place I have ever been to for an Oil Change. They are very knowledgeable, and…read moreonly make suggestions for things other than the Oil Change, like an Air Filter, if it is truly needed. The person who serviced me on 7/13/17, named Dwight, pointed out the air filter was starting to build up and getting clogged, and if I didn't want to change it this time, next time would be recommended, but no pressure at all. Also Davis Auto repair, which is next to Jim's Oil depot, and of the same ownership, is of the highest quality as well. They take the time to explain which repairs are needed and why. Very reasonable pricing. I have come to understand in last couple years that both these places are of high quality, and trustworthy. Tom

Very quick, reasonably priced. Feels like and old school repair shop where you can see the work and…read morethe guys know what they are doing. No pressure to buy upgrades etc. Straight talk.

Great service! Fast honest and thoughtful!…read more Unexpected flat tire and they fit me in as fast as they could!

March Tire is my go-to for oil changes, but I also take my car there anytime I'm having any other…read morecar trouble. They are always quick to diagnose the issue & get it fixed. Nikki is always smiling & so great with communication. First class customer service!!

Too Pricey! They charge $140.00 for an inspection, EVEN IF YOU GET THE WORK DONE! They quoted…read more$740.00 for work that I got done at another reputable auto repair for $225.00.

I have been a customer of Hal's (both locations) for nearly 25 years. I have always been happy with…read morethe quality of their work and their fee structure. I recently had some problems with the rear differential of my 2017 Ford Edge. The crew at the 7 mile location were able to evaluate my problem, locate appropriate parts, implement the repairs and get me back on the road in less than 3 days. I highly recommend Hal's to anyone that owns and operates an automobile