My feelings about this location is a bit mixed. My first…read moretime I wasn't as much of a fan. I had some expired birthday discount coupons that the store (customer service told me) can override that the ladies there told me they could not do. So I went to the AA and the canton locations and got it taken care of by both locations. But my last visit went better. There was an older gentleman and a younger woman who I kicked off with immediately. They took care of me and my coupon snaffu that visit right away and easily. It's a good average like location from the little I've been there and used it. If I need something major or harder to find so far I believe the canton location is better. So far. But my last visit left me feeling better about this location.

Far better service than Autozone where I came from. Once I walked in, not just one but two people…read moreacknowledged and greeted me as I came in. They asked if I needed help with anything and I got my tail light bulbs and my questions answered. The customer service was great and they were patient with answering my questions. One thing I noticed that when the worker asked if I would like to sign up for a frequent rewards membership, I said yes. It's cool to know that you can look forward to discounts as you shop. I'm looking forward to see what else they offer down the road.

Navila is truly a lifesaver! I looked for a wire harness for an older car for a couple months…read more It's a difficult part to find. Each time we thought we'd found it, the part did not fit. Navila, really listened & heard my frustration. She went above & beyond researching & checking her car & even sending pics to make sure the part would work. Then she shipped it out the same day. I have never experienced such top-notch service, not only professional but personable! If you need anything don't hesitate to reach out to them. You will not be disappointed! Thanks again Navila for your diligence. Stacey in AZ

I've been going to east Michigan auto part For years now they are my number one go to repair…read morefacility from the moment you enter to the time you leave there more than willing to greet you with a hello And have you leaving Pleased with Their quality work. they treat you like family And give you opinions on what your next move should be there never pushy, Like a lot of other repair shops I've been to, if you ever want a reliable repair shop that does top quality work EAST MICHIGAN AUTO PARTS is your please to be.

My place to go for anything from original equipment to car wash. The guys are friendly, not pushy,…read moreknowledgeable, and always save me time and money.

My experience at the O'Reilly on Michigan ave in Ypsilanti was easy peezy and The new assistant…read moremanager Victoria was the one who made that possible with her knowledge and expertise. I was able to go in and out which saved me time the most valuable commodity known to man. I vote that she gets promoted!

When it comes to buying auto parts and accessories, O'Reilly Auto Parts stores are my number one…read morechoice. Formerly Murray's Auto Store, the chain was bought out by O'Reilly's well over a year ago. The store located on East Michigan Avenue is Ypsilanti, has only been open now for three years and is very modern on the inside. Moreover, the staff at this store are very friendly and knowledgeable, and will help you find what you're looking for in a hurry. I highly recommend Murray's over the other auto stores in the area. They are clearly the best, and carry a very broad inventory of items.

Car broke down on highway. We knew it was the battery or alternator. We asked if we could buy a…read morebattery to try it and return it if it ended up just being the alternator. Employee said yes as long as it's not a mess. We drove the one mile back and it ended up being the alternator. Was told they wouldn't return the battery. Manager said the employee was new and it wasn't her problem "that's not on me." Apparently being a manager means nothing. Correcting your employees mistakes is on the manager. Was told by the employee she has let other customers do it in the past so apparently she just decided we weren't worthy. She was just unprofessional even an apology from her would've gone a long way vs "that's not on me."

Huge thanks for superb service! Arrived on the Eve of eve…read moreof New Year in need of a rear brake light bulb replacement for my seasoned Honda. The replacement bulbs are affordable ($10). But Fully expected to have to figure out how to install. "Not a big deal you say"? Actually it is for me @ hubby & family. None of us are Tool- -time Tims " Well wonderful employee offered to take a look to advise. In no time we had them in and were back on the road! Not my first time here- I've replaced several car parts here. But I'm finally speaking as Year end gesture. Thank you Advance Auto!

I needed some new windshield wipers and they were very helpful I finding the correct size for me…read more They even put them on my car and dumped the old ones for me.

The staff were very kind and honest! I've been here a few times and they have helped find what I…read moreneeded, offered good advice, and helped me carry parts. They were easy to work. Great business, great staff!

This store has a DEI program that refuses to offer minorities the rebate or special offers that are…read moreavailable. And when you return your brake pads for free ones they cheat you out of it including the manager district and regional. Try O'Reilly's or advanced Auto parts holbrooks auto parts the old Fox Auto in Belleville.

i just stopped by auto zone to get a pair of wiper blades and quinton the salesman was kind enough…read moreto install them for me i do need a battery and will be getting it at this location after receiving the good service quinton provided