This is a terrible dealership, Hunter is the most unprofessional person I have ever had the…read moremisfortune of talking to. I inquired about a Dodge Challenger they have. You can't email them, or message about it, you have to call this particular person. I called him and he was arrogant and rude. I inquired about seeing the vehicle and test driving it. The first thing he mentions is how we have to come to a deal before I can even test drive the car. I refused and he gave me some other bs lines. This is apparently one guy who wants to be in control of everything and not an actual dealership. I could have just bought the car out, but am not agreeing to buy a vehicle until I look it over and drive it. I don't recommend this place to anyone, specifically because of the rude owner.

Buyer/potential buyers beware!!! Hunter was a wolf in sheep's clothing; I found a great car, had…read moremore than one really pleasant conversation and he seemed to understand where I was coming from- single mom who is trying to get daughter a car after 2 lemons. We discussed the price & he offered to look into a couple of his lenders. After some looking, he said he found one who was agreeably. Great!! I offered to call but he said they were gone for the day. He also said he'd gotten lots of calls about the car because it was new on his lot. I'm sure this was probably true so I had no problem Venmoing him $500 until we determined if this loan was going to be something I could live with. He also agreed to take cash in 2 payments about a week apart. More than once he mentioned he was glad I was paying all cash because that's what he preferred. Fast forward 2 days- I had thought about having a payment for $3k and decided I didn't want that plus I had no idea what the terms were so I called and offered $1900 less but all cash. He was having none of it, shamed me for essentially taking money from him & when I said ok just Venmo my money back, he told me it was non refundable. Um, nope, that was never discussed, this was in good faith on both of our parts. I emailed once with no different response then disputed it on Venmo. Today, I was given my money back!! About 2 weeks later.

RUN AWAY from this lot! Javier.Nunez.1656854 is their mechanic! I bought a car on June 9th 2015…read morethrough a loan company Holly Garret referred me to and took it back the very next morning to get my check back. They refused to give me the money and promised to fix it. The engine was bad despite them saying it was a great car with low miles. They illegally forged my name to a warranty program who refused to pay for the repairs. They also illegally forged my name to a power of attorney and registered the car in my name on 11-29-15. For 6 months I have been given the run around about why my car wasn't ready. The only good thing they did was give me a couple of loaner cars that barely made it to work and back and were illegally tagged and all broke down and left me stranded. Its January 2016 and I still do not have my car & am going to have to take them to court to get my money back. I went to the lot today & the car is still sitting there. They claim to have put an engine in it but never called me to say it was ready nor answered any of my phone calls or emails. Do NOT buy from this lot! RUN AWAY

If you want to get ripped off - this is a good place…read more Sold me a car with a cracked windshield - is that even legal? When you're desperate and in a pinch, they will gladly slam you through their process and gouge you every chance on price and inferior products. Poor communication.

They sold me a car that been in the shop way too many times and they will put a tracker in your car…read moreand tell everybody where you are

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

I bought my car a few years ago from this place. First of all they did not fix the GPS feature and…read moreI still can't use it! It was a rental and they did not fix it before selling it! Second of all, they told me it had NOT been in any accidents! I went to trade it over the weekend and found out it had been in THREE wrecks prior to me purchasing it! A friend of mine bought a vehicle from them and paid cash for it. It broke down a few days after the purchase and they would not fix it! This is not nice business practices! I would NOT send my worse enemy to them! They should be put out of business!!!!!

i would give no fucking stars to these thieves, i bought a 2023 chevrolet malibu on may 16th down…read morepayment $1,000 and 615 auto sales stole the car back may 22nd and refused to say where the car is...stole our money and the car and personal belonging all in the same week!!! never do business with these crooks!!! alain fernandez jorge vega dawn allegedly in a corporate off that does't exist!!!

The father son team here are incredible. I drove up from Clarksville and looked at multiple…read morevehicles on the way. The genuine desire to help us mixed with fantastic customer service made this experience amazing. I would highly recommend for you to check them out.

These guys are scam artists! Payed $8,500 for a car that ran for a week before I had to replace the…read morebattery ($150) and parts of the transmission ($1,125). When I called to tell them my car was having problems they kept saying that there couldn't be anything wrong with the car and then told me I could bring it to them for their mechanic to look at even though I would still have to pay everything. They have no integrity and do not care about the quality of their products. I would stay away from this place at all costs.

Took my Jeep in for some much needed detailing. They did a…read moregreat job!! I will be back!!

If you can pay cash they might be a good option. We had talked to the salesman and had begun the…read moreprocess of getting a loan from our bank and been in communication with them through the entire process. I felt they really wanted to help us get this vehicle since they really accommodated us but as we were waiting on the bank to send out the statement they called and told us they sold it for cash. So...if you can pay cash immediately and don't have to count on spoken agreements then maybe you will have a better experience. Although, I didn't get that far I would be wary of reading your contract before you sign it if you discussed any adjustments to your purchase.

Our experience with the purchase and trade in at this dealer has been absolutely terrible. First of…read moreall, they didn't have the title for the vehicle we purchased and didn't bother to acquire it from the auction until I called to follow up a month after the purchase. As for our trade in, they never paid it off even after three months due to some ignorant mistakes on their part, again only being resolved after I called over and over pressuring them to get this done. Every answer I got felt like a lie or excuse and suddenly was resolved by the end of the business day when I dropped the friendly and forgiving demeanor. My credit score went down due to having two active car loans and my reimbursement from my previous lender for the difference in the current payoff and payoff check will not include THREE WHOLE MONTHS of accrued interest. I had to jump through hoops not to be fined by the state for not insuring a car I didn't have and I had to call and hold their hands through every step of this trade in. Very unprofessional, incompetent, and dishonest group of folks, so if you buy from them be prepared to do everything yourself until all your ducks are in a row...

Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

Kevin was extremely professional, knowledgeable, and helpful. We had an issue with not having the…read morelock key set for my car so Kevin helped get the issue resolved and came to my house several times while we worked to get the right lock key. I plan to use Kevin anytime I need a mechanic. His prices are fair and he is a trustworthy person. Highly recommend!

After having a horrible experience at the auto dealership and being told I needed an insane amount…read moreof work done and not to mentioned the cost, I took to Yelp and found Kevin. And I'm so glad I did. Right away Kevin was so quick to respond and put my mind at ease. He went above and beyond to talk and help me out. Even when he came to do the repairs he took the time to thoroughly explain what was wrong with my vehicle and the repairs that were needed and even the repairs that weren't needed as the dealership claimed were. If you're looking for a trustworthy and honest mechanic I highly recommend Kevin.