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    615 Auto Sales

    2.3 (3 reviews)
    Closed • 9:00 am - 7:00 pm

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    CarSmart - Our Nissan Leaf SV Plus from CarSmart in TN

    CarSmart

    (44 reviews)

    I purchased a Volvo XC60 from CarSmart.Net after being assured the vehicle had "no issues." That…read moreturned out to be completely untrue. Shortly after delivery, I discovered the steering wheel controls didn't work, multiple dashboard warnings appeared, the AC and heated seat didn't work, the car still shook while driving, and the "repaired" windshield crack was still visible. I paid for an independent inspection, which confirmed repairs were needed. I was told a faulty module could cause many of the electrical issues and advised to wait until it was replaced before reporting additional problems. It fixed nothing. Later, salesman Shawn Bowers blamed me for not reporting issues sooner, despite me following the guidance I was given. Since purchasing the vehicle, I've spent an additional $3,768.41 out of pocket, even after partial reimbursement from the dealership. Most recently, I had to replace the battery because the car is now stalling and revving at idle. Communication has been terrible. Shawn was extremely difficult to reach and constantly had excuses. He promised to call me back about helping with repairs and never did. This experience has caused my family major stress and financial burden. Based on my experience, I would strongly caution anyone against buying from CarSmart.Net.

    Don't buy a car here, if you do, DO NOT buy the extended warranty they will offer you, they won't…read moredisclose that they sell NON refundable warranties, the warranty company is GWC, and they have a lot of complaints as well. (Red flag, if they hand you an aritration form to sign). We bought a vehicle here and we traded it in to another dealership 4 months later after not wanting to put money into a paint job is suddenly needed. When I called to see what they needed from me as proof of sale to get a refund on the remaining balance of the warranty, I was told it was only refundable if the car was totaled by the insurance company or if it was repossessed. This is the first time I've ever heard of a non refundable warranty. We've called them on this sneaky tactic and they will not return calls, I've told them I'd be happy even if they kick back half of it, but crickets, I told them I will file complaints with BBB, St atty general and consumer protection office which I have.

    615 Auto Sales - car_dealers - Updated September 2026

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