Great Cars, Easy buying Process, and Affordable Prices. They gave me a $200 discount and opened the…read morelot early so i can make it to work on time

I've had some less than great experiences here in the past, so I was a little hesitant going into…read moremy appointment this past Saturday. I specifically requested an appointment with jd and was told she would be there. To my surprise, when arrived, she was and Lance was helping instead. I'll admit, I was a little disappointed and unsure of what to expect. Lance completely changed my perspective. He was professional, friendly, knowledgeable, and took the time to make sure everything was handled smoothly. He genuinely cared about providing a great customer experience, and it showed. One positive experience doesn't erase the past, but it absolutely deserves to be recognized. Lance turned what I expected to be another stressful visit into a genuinely pleasant one. If management sees this, I hope they know they have the exceptionally well. Thank you, Lance, for restoring some of my confidence in your team.

Perhaps the worst customer service in the country. Difficult to get an appointment, impossible to…read moreget a loaner and they try to upsell for maintenance. You don't even need yet. If I could give zero stars I would. If you are in Nashville and have a Porsche. You should plan that you will be getting it serviced in Huntsville, Bowling Green, or Chattanooga because the service department in Nashville is a disgrace. When my lease is up, I am turning my Porsche and never looking back because of these people. They know the service is terrible but they will offer you 10% off if you post a good review about them because otherwise they would have all one star reviews. Anyone who has to pay you to post a review is doing it, knowing that their service is awful. They are a disgrace and the owner should be ashamed at how poor customers get treated. I used to work in the auto business and service is where you make pretty much all your money. The people working there know they are the only game in town and they do everything but cuss you out. They are so disrespectful and they are impossible to deal with. I'll be buying a different brand because of these people. I hate to give up my beloved Porsche, but I really don't have a choice. That's how bad the service is.

I've purchased two vehicles from them the first vehicle was a 2003 mercury grand marquis ls no…read moreproblem payments on time second vehicle was 2008 Toyota camry se I missed 1payment the repossessed my cari paid fee got it back missed 1more payment the repossessed the vehicle and said I had to pay off entirely to get the vehicle back they terrible

I have never been to a buy here pay here lot till that tells you that they don't to a complete…read moreinspection on their vehicles so if I wanted to bring my trusted mechanic to look over the vehicle I choose plus trying to push my from my insurance company to his buddy's company I will never refer anyone I know to this company do to how they treat my husband and myself like we were going to try and steal the car i went out to test drive so my husband was not able to go with me.

I have bought several vehicles here over the last 20 + years and have never had any issues. The…read morestaff is always nice and welcoming. I will continue to purchase from here and definitely recommend to everyone.

Sold me a great looking vehicle with low miles. No obvious problems. Until I took it to a mechanic…read more.... the whole underside is rusted, several leaks, bad axels, dry rotted tires, bad breaks, and several major problems. Now I'm stuck in hole and no way to pay $5,000+ in repairs. Don't buy from them, unless you like working on cars and spending a lot of money.

This has got to be the worst lemon lot in town. Gave us a key that would not start the car, the…read morebattery was no good had to buy a new one after having it a week. Owners said that he would not do anything "read your contract". We trusted that we would not be taken advantage of. Jessica the phone person has got to be the rudest person ever to have a job answering phones Our mistake, please dont make the same. Take WARNING!!!

Some things are just too good to keep to yourself! My husband Jimmie and I were in the market for…read morea used vehicle. We visited a few local auto dealerships. We had seen a couple of cars on Franklin Motors that peaked our interests. From the moment we pulled up on the lot, until signage of our paperwork, we were treated with dignity and respect. Kharl Rhodes was so polite, positive and professional! We were allowed to test drive the car of our choice. We were smitten with it and in a matter of 72 hours, it is now ours. If you're looking for an honest, transparent and great car-buying experience, you need to check out Franklin Motors on Dickerson Road in Nashville, TN. Make sure you ask for Kharl. He is truly a blessed person, who does not push a sale, but instead establishes a genuine and long lasting business relationship. We're very pleased and you will be too!

I had an awesome experience buying my Black 2024 RAV4 at Toyota of Gallatin. Lydia Atmore was…read morefantastic--friendly, straightforward, and super helpful. She walked me through everything and even delivered the car to my home spotless. That alone was above and beyond. John Denton in finance made the paperwork quick and easy. No pressure, no hassle. Overall, great people, great service, and a smooth buying experience. I'd definitely recommend them to anyone looking for a dealership that actually takes care of its customers.

Shame! Shame! SHAMEFUL!…read more For Toyota vehicles being the absolute GOAT that they are in my experience, this place serves the Toyota Name ZERO JUSTICE. An absolute DISGRACE- yall ought to be ashamed of yourselves as humans! They have literally taken parts off my vehicles and LOST THEM on more occasions than I can count. Then they charge you for the parts. a $250 wheel bearing? Maybe. My $1500 skid plate!??? Seriously!?? They will also do things and deny them often, they will lie to your face happily, and will waste your time. (Let your vehicle sit for 8 hours and claim they're working on it while it's sitting in a Parking lot not being looked at). if you can find your own mechanic- I'd advise to... because this place hires the barely hirable.

Just bought our second car from auto credit a month ago, and we're about to buy our third. Eli went…read moreabove and beyond to help my granddaughter purchase her first car. Really good people. Thanks again George!

Nice place and people to deal with. Got approved same day and drove off the lot with the vehicle I…read moreinquired about. Very nice gentleman named Kevon helped me with the process. Gave me more money for my trade in Jeep than other lots around town. My new car has been driving good since I bought it. I don't have any complaints , I do recommend this place for first time buyers for sure. They offer buy here pay here and help establish credit at the same time. Nice people! And clean cars

Excellent customer service! Everyone was friendly, knowledgeable, and made the car-buying process…read moresimple and enjoyable. Great selection of vehicles and fair prices. I couldn't be happier with my new car. Highly recommend

Michael at Car Bazaar in Franklin is very personable and kind. He allowed me to have a mechanic…read morelook at a vehicle that I was interested in. No used vehicle is perfect, but I wanted to make sure that I was able to handle the condition of the car as is. Unfortunately, it did not work out for me, but someone else will be able to enjoy it that has a little more money than I do to put into it. This is not the dealerships issue, and Michael was very kind and understanding and gave no pressure to change my mind.