Dropped off my Chev Trailblazer which had rough running engine, requested diagnose and quote…read morerepair. They kept my vehicle 10 days, never drove it, never even tried to diagnose, "Keith" called me after the 10 days and told me they weren't going to quote any repair because the car was too old and not worth fixing. I asked if I shouldn't be the one to make that decision, he clammed up. Two days later I got another phone call from Walker sales department wanting to sell me a new car. Nope. Never.

Back in September of 2020 my husband and I purchased a 2020 Chevrolet Malibu RS. It was black and…read moreit was beautiful. It was brand new when we purchased this vehicle. Our salesman's name was Chris and in my opinion, this man went above and beyond to make sure our purchase was as easy, smooth as possible. This is the sole opinion of my husband and I. We couldn't possibly have received any better service than what was given to us. Just an FYI, If you are buying a used vehicle, You have no clue what your getting. You could buy something that is just as good as new with absolutely no problems or you could fall straight into a pile of crap. My suggestion is that if your buying something new, take it out for a test drive and have a good mechanic to check it out for you. It may just save you a lot of money in the long run. Anyway, As for my very first new car and one of the best salesmen at Walker Chevrolet (Nitro, Wv) lot, Chris, you were the absolute best and although my next purchase there will be a used one, there's nobody that will ever take your place. So you keep on keeping on. Your friends & Customers Always, Tiffany and Jay Isner

Our car had been overheating and while that problem seems to be solved, in the meantime broke the…read morecap to the coolant reservoir. We stopped in and employees helped us find the right part and replace the broken one. I'm sure if we went to a dealership it would have been at least $100 instead of $20.

Excellent help and wonderful people! Kyle helped fix the car, and Bill Gray/Grey absolutely made my…read moreday/week/month. I don't think I've ever had fun at an auto parts store before.

The Camry 2018 XSE with Red Interior had me at hello. Thanks to William my prayers were answered…read more I was praying for a new car (Acura), but thanks to William J. McCormick, he turned a Honda lover into Toyota lover. He offered to help step up all the technology, which was fairly simple. He was awesome enough to place my tags on my new car and filled up my gas tank. He went out of his way with the fueling, it was after business and he paid. We did the business Friday night. I drove alll weekend and Monday, he was nice enough to check to see how everything was going. If you are in need of a new car William J. McCormick is the 1 to see!!

This facility always over books or they double book, they're always screwing up the appointments,…read moreand then blame you for the mix up! The service on the car was fine; it's the people that are responsible for booking appointments that are incompetent. I'll take my business somewhere else from now.

I had an Apt. To get my Inspection Sticker. They addressed it right away. Maybe 15 minutes and I…read morewas out of the Shop. Will hi back if a Garage is needed.

Mr. Huby Johnson is a race car enthusiast; he just lives cars. We have taken all our cars to him…read morefor maitenance and repairs for a decade or more. Always does reliable, dependable work and for a reasonable charge. I would recommend his shop to anyone...

I have a 1986 560SL and went I stopped by to schedule an appointment the guy's eyes got wide and he…read moreexclaimed that the car was really old and they only work on newer Mercedes not older than 2015. I did not appreciate wasting my time due to the misleading advertising that they work on Mercedes in general.

If ever stranded in Charleston wv and your European car is having issues these are the go to guys …read more Great job on my rover diagnosis guys! Made it safely back to michigan, like to say thanks to Mr. smith for his courtesy and fast turn around on my auto repair. Thanks a bunch fellas thumbs up. Ron Waltos St.Clair shores Mi.

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

This location has gone downhill. After I told them I had a full size spare on the front and the…read moretire with a nail in it was in my trunk, they still changed the tire on the spare and left the flat in my trunk, then charged me $40 to mount and balance the tire that they took off back on the rim. I will never come back to any NTB after this.

Auto Repair shop well respected by many locals and those traveling route 60 Midland Trail…read more Reasonable prices no price gouging. I recently had other types of work done on my car and truck. I also sent coworkers there by recommendation. All comments were positive on cost of services and quality of work done. Shop is not open usually on weekends. Call to see if possible.

Boomer Auto is conveniently located on Highway 60 Midland Trail in Boomer very close to the post…read moreoffice and two large churches. My family has been using for many years and I find the service to be very reasonably priced and trustworthy. They are well trained in domestic and imports of all types. It is a humble place but always consistently busy and efficient with the locals. It is on a main road between Charleston and Hawks Nest, Gauley Bridge, New River Gorge Bridge, Fayetteville. So far they have worked on two of my own cars, my jeep, my 31 foot motorhome and many family cars, trucks. Give them a try.

They broke a stud mounting my tiers, after already charging me $289 the told me it wild be an…read moreadditional $80 to replace the stud they broke, claiming it wasn't their fault, they said it was who ever messed with the tier before is responsible so they didn't feel they needed to fix it, so we take the car to our garage and try to replace the stud, they messed up the lug nuts so bad 2 more broke... so by Marty's tiers standards it was their fault the other 2 studs broke... and for a little extra...the pressure in my tiers ranged from 30psi to 41psi so they didn't even check that. Just know they will try to get you if they can. OK, I agree. It had to be done, but you did not have to charge me the $80. You broke it. You fix it. And the tier pressure was way way too high in 2 tiers, you know what you did.

At their Nitro garage - Although I requested synthetic oil for the oil change they used regular…read moreoil. In addition, what usually takes approximately 1 hour to complete, they took nearly 1/2 of the day.