Made a 3pm appointment, waited over 30 min and called the owner but didn't answer. I used another…read morephone still no answer however, he called back on the other number only to inform me that he hurt his leg the day before and couldn't work on my car. He could have sent me a text the day before or earlier on the day of the appointment to save me from driving 30 min to his shop.

Amir did an excellent job installing a Carplay head unit and backup camera in my car. He did all of…read morethe work while I waited, it didn't take very long. Everything looks and sounds great! His prices were better than everyone else. He even fixed a broken grill mount for no extra charge. I will definitely return for more car audio & dashcam installations.

I went to the store on Tuesday 9/2 I met with a guy his name is Mike, he was so kind and helpful. I…read morereally appreciate his support.

Thank you Frederic, you really helped me. Very helpful and…read moreknowledgeable staff, I would recommend to my friends.

To each their own, but not a fan. There are far better scrap yards, to find car parts at. All our…read moregroup could find, was car's stripped of anything that could be helpful or valuable. Those who know cars probably avoid this after one trip, which I'll be doing. It's so far back off of route 1 as well. Be careful following GPS here. On a plus note fairly nice folks. Also they have a lot of parking. That was a smart move, as scrap yards generally don't have much. Admission prices are cheap, but to walk around finding nothing, means a waste of effort and time. Best thing observed was a really big groundhog.

My husband went to visit this place yesterday. Customer Service was awful. He waited for 2 hours to…read morebe helped with to find a part for the car in the sweltering heat! My husband was ignored because he didn't speak Spanish. Anyone else who came into the store was immediately walked over to and helped. I'm not recommending this place to anyone- their customer service is awful and the wait is just as bad! I give it this business a one star rating!

I could not get my brake & running lights working, even after replacing the bulbs. Michael was kind…read moreenough to take a look at it and was able to get the lights working again. He took his time to fix the problem and I did not feel rushed. I even tried to give him money for spending 45 minutes of his time looking at my car and he refused to take it. I truly appreciate Michael's kindness and generosity with his time.

I don't know who's the manager but my friend car is burning oil bad and was really low we had to…read morechange it right there and now but this old dude with a beard claimed he was the manager came with out with a really bad attitude telling us we can't change the oil there but there no signs about it and no has ever told me about it that I can and where we park there was oil on the ground before we got there and he telling us to leave

We ordered tires through Walmart and picked them up today + had them install our tires.It was very…read morefast and convenient for us and not a long wait at all

I had an oil change at 3:30 today. The hood to my Ford Explorer was not latched properly and the…read morehood opened as I was driving with my children. I called the store manager immediately and spoke with Caroline who said she wound up "investigate". One hour later I received a call back stating that the tech had received a "warning ". Do better Walmart! My two children were with me and were terrified when the hood popped open while driving.

It's always when clerks, in this case part specialists, greet you upon entry. Granted, they are a…read morelittle shop (about half the size of an autozone) they still have plenty of more than helpful employees. Prices may be $.50 cents or more higher than larger franchises but the fact that it's all displayed so well keeps me coming back.

Great place for parts. Conveniently located right next to a gas station. But the most important was…read morethe customer service by Shannon. I went in with a return of a couple windshield wiper blades that I had lost the receipt for. She was able to look my transaction up on the computer and give me a full refund. Very timely and efficient and I'll certainly be back.

A few weeks ago, my battery died in the Lowes parking lot behind NAPA. Due to some severe back…read moreproblems, walking anywhere to find a replacement and attempting to deal with the battery was an impossibility. Enter NAPA. Within minutes, a NAPA employee showed up with a jump kit which got my vehicle to the NAPA storefront. He tested the battery and offered me several options on battery replacements. He then installed it and tested it again to make sure everything was working properly. While breaking down is no fun, doing it next to a NAPA and its friendly and knowledgeable employees who will solve the problem for you is highly recommended. I can't thank the guy who helped me enough at a time when I couldn't help myself.

I lost a bolt from my brake caliper while driving near here and pulled into the O'Reilly to check…read moreit out. The staff was incredibly helpful and came out and helped me check to make sure I was buying the right bolt. They also let me borrow a socket wrench to do the repair, and provided a chair for my wife and infant son to sit inside while I replaced the part. 10/10 service, I'll definitely come back here again if I need anything.

Was greeted right when I walked in. They asked what I needed, looked it up, and got it for me…read more Always easy shopping here.

Every time I go into this location, whether I'm buying a full set of brakes, or a screwdriver, I…read moreget AMAZING customer service. The staff is always cheerful, and happy to help, with no negativity. I had special ordered parts for a project, and when I went to install them, they were not the the right part. I went back to the store and MC, the manager on duty, made the exchange with no hassle whatsoever. This staff is why I will keep going back to this AutoZone location for my parts needs. They usually have what I need, they are always friendly and helpful, and they make it right if something isn't 100% perfect.

This Auto Zone is the best in the in Stafford, Va. The customer service is just amazing. Thank so…read moreMuch for Being Amazing