I went to the store on Tuesday 9/2 I met with a guy his name is Mike, he was so kind and helpful. I…read morereally appreciate his support.

Thank you Frederic, you really helped me. Very helpful and…read moreknowledgeable staff, I would recommend to my friends.

I could not get my brake & running lights working, even after replacing the bulbs. Michael was kind…read moreenough to take a look at it and was able to get the lights working again. He took his time to fix the problem and I did not feel rushed. I even tried to give him money for spending 45 minutes of his time looking at my car and he refused to take it. I truly appreciate Michael's kindness and generosity with his time.

I don't know who's the manager but my friend car is burning oil bad and was really low we had to…read morechange it right there and now but this old dude with a beard claimed he was the manager came with out with a really bad attitude telling us we can't change the oil there but there no signs about it and no has ever told me about it that I can and where we park there was oil on the ground before we got there and he telling us to leave

Every time I go into this location, whether I'm buying a full set of brakes, or a screwdriver, I…read moreget AMAZING customer service. The staff is always cheerful, and happy to help, with no negativity. I had special ordered parts for a project, and when I went to install them, they were not the the right part. I went back to the store and MC, the manager on duty, made the exchange with no hassle whatsoever. This staff is why I will keep going back to this AutoZone location for my parts needs. They usually have what I need, they are always friendly and helpful, and they make it right if something isn't 100% perfect.

This Auto Zone is the best in the in Stafford, Va. The customer service is just amazing. Thank so…read moreMuch for Being Amazing

Made a 3pm appointment, waited over 30 min and called the owner but didn't answer. I used another…read morephone still no answer however, he called back on the other number only to inform me that he hurt his leg the day before and couldn't work on my car. He could have sent me a text the day before or earlier on the day of the appointment to save me from driving 30 min to his shop.

Amir did an excellent job installing a Carplay head unit and backup camera in my car. He did all of…read morethe work while I waited, it didn't take very long. Everything looks and sounds great! His prices were better than everyone else. He even fixed a broken grill mount for no extra charge. I will definitely return for more car audio & dashcam installations.

We ordered tires through Walmart and picked them up today + had them install our tires.It was very…read morefast and convenient for us and not a long wait at all

I had an oil change at 3:30 today. The hood to my Ford Explorer was not latched properly and the…read morehood opened as I was driving with my children. I called the store manager immediately and spoke with Caroline who said she wound up "investigate". One hour later I received a call back stating that the tech had received a "warning ". Do better Walmart! My two children were with me and were terrified when the hood popped open while driving.

Great, fast service, and hilarious people too! Amy got me in for an emergency alignment in no time;…read moreshe and the rest of the staff were not just excellent but genuinely funny and made a possibly stressful experience as smooth as one could hope. Strong recommend!

Took my car for inspection and was told I failed because I had an exhaust leak and my left rear…read moreinboard pad close. I told them I just had my rotors and pads both rear and front pads installed 60 days prior to getting inspected. Also, just had my Cadillac converters installed 60 days prior also. I know these are crooks. Do not take your car to get inspected at this shop if you don't want to be ripped off!!!!!!

I had a very disappointing experience with Progressive Automotive and Tire Shop…read more I brought my car in for an ABS sensor issue and was charged $720 for what ended up being an oil filter housing gasket replacement. Considering the gasket itself costs around $30, the final bill felt extremely overpriced, especially since I was never given a clear breakdown that justified the cost. What concerns me even more is that I was told this repair was related to fixing my ABS sensor problem. After scanning the vehicle, I don't understand how an oil filter housing gasket would reasonably be diagnosed as the cause of an ABS warning issue. The repair did not fix the ABS problem at all. I was upfront that my main request was to have the work completed within 24 hours. I was informed there would be a $100 rush fee, which I accepted. However, I'm still left wondering where the remaining $620 in charges came from and why the pricing was so high for the work performed. I understand that labor and diagnostics cost money, but customers deserve transparent explanations, accurate diagnoses, and fair pricing. Unfortunately, I did not feel that was the case here. Based on my experience, I would recommend that anyone considering this shop ask for a detailed estimate and explanation of the diagnosis before approving repairs.

Walked into the shop and felt like I'd wandered into a farmhouse café parked right on Route 66…read more Barn‑wood walls, cozy chairs, and a vibe that whispers "Stay awhile... your car's in good hands, partner." Marcy answers the phone like she's running a roadside diner where everyone's a regular. Bill at the desk has that calm, "I've seen every rattle this side of Amarillo" energy. They're honest, friendly, and so fast I barely had time to admire the décor or wonder why I suddenly wanted a slice of pie and a souvenir license plate with my name on it. Progressive Auto & Tire: Where your car gets fixed, your stress evaporates, and the waiting room makes you feel like you're about to star in a road‑trip movie with a surprisingly wholesome soundtrack.

Sam my service advisor was fabulous ensured I knew what was going on throughout the whole process…read more would not use any other person!!

as a Vip customer when in for oil change and tire rotation ,after 4h I went to ask for an update…read morethe service advisor victor Umana very rude told me it will take an addition 30 minutes ,very cold attitude, then after another hour I decided to talk to the service manager nameMathew Gaeta the bad situation when worst I noticed that he is shielding his team behavior at one point he asked me to leave his office and I told him I will leave with my car he called the shop to stop working on the car , I was shockedwhen the techbrought out the car only the tire rotation was done on the car after 5h of wait. I took my car to jeffey lube. do not recommend this location for service. from the leadership down they do not care about your time