Great shop! I am a mechanic and I know good and bad shops. This one is friendly and honest…read more Reasonable prices too! All shops are high these days, don't look for low prices anywhere, look for quality and honest estimates. This shop does good work!

Just good trustworthy owners. Don't need to say anymore than that. Best in North Stafford by far.read more

Walked into the shop and felt like I'd wandered into a farmhouse café parked right on Route 66…read more Barn‑wood walls, cozy chairs, and a vibe that whispers "Stay awhile... your car's in good hands, partner." Marcy answers the phone like she's running a roadside diner where everyone's a regular. Bill at the desk has that calm, "I've seen every rattle this side of Amarillo" energy. They're honest, friendly, and so fast I barely had time to admire the décor or wonder why I suddenly wanted a slice of pie and a souvenir license plate with my name on it. Progressive Auto & Tire: Where your car gets fixed, your stress evaporates, and the waiting room makes you feel like you're about to star in a road‑trip movie with a surprisingly wholesome soundtrack.

I had a very disappointing experience with Progressive Automotive and Tire Shop…read more I brought my car in for an ABS sensor issue and was charged $720 for what ended up being an oil filter housing gasket replacement. Considering the gasket itself costs around $30, the final bill felt extremely overpriced, especially since I was never given a clear breakdown that justified the cost. What concerns me even more is that I was told this repair was related to fixing my ABS sensor problem. After scanning the vehicle, I don't understand how an oil filter housing gasket would reasonably be diagnosed as the cause of an ABS warning issue. The repair did not fix the ABS problem at all. I was upfront that my main request was to have the work completed within 24 hours. I was informed there would be a $100 rush fee, which I accepted. However, I'm still left wondering where the remaining $620 in charges came from and why the pricing was so high for the work performed. I understand that labor and diagnostics cost money, but customers deserve transparent explanations, accurate diagnoses, and fair pricing. Unfortunately, I did not feel that was the case here. Based on my experience, I would recommend that anyone considering this shop ask for a detailed estimate and explanation of the diagnosis before approving repairs.

My vehicle to get checked out the fan was not turned on long story short when driving home…read morenotice the front bumper moving when arrived at my home I lifted up the hood it seem the mechanic placed screws back with out the backing so it just sitting in there and he didn't clip back clips I am very disappointed have use they service before never had issue

Do not use this location ! If they damage your car they will not correct the problem. I came to…read morethis location to get a nail removed from my tire. I ended up having to replace two rear tires in order to match the tread depth. The initial employee I worked with (Drew) was very knowledgeable and helpful. Unfortunately when I returned at 5pm to have the tires installed he was no longer there. Another employee was in a rush to install the tires and ended up damaging my wheels. He half heartedly apologized and said if I wanted to get the wheels refinished or repainted they would help with covering the cost. As I drove away I noticed that my low tire pressure light was on. The recommended PSI for my particular tire is 42. Not only did they damage my wheel they didn't put enough air in the tires. Both rear tires were only inflated to 30psi. My car is practically brand new, well it's a year old but still fairly new with no issues, dents, scratches or blemishes. Now I have damage to the wheels and Tires Plus expects me to pay over a $800 to replace the rear wheel. I attempted to speak with the store manager and he offered to have the wheel repainted and stated that structurally the wheel is fine. I'm not sure how he can tell that without removing the tire but ok. He further said "this is why I'm not comfortable working on Tesla's with this size wheel/tire". Well if you aren't comfortable doing the work why not tell the customer that and they can go elsewhere ? Not a big deal... but now I have a damaged wheel that I'll have to replace out of pocket because no, no I do not want to have a painted wheel that may or may not match the OEM wheels in the car. Sorry for the long post but I 100% would NOT recommend this location.

I had one of my best experiences with an auto repair shop today in 55 years of driving. Our car…read morebattery died while I was waiting for my wife to exit our gym. I called the nearby Toyota dealership where she takes the car for service and repairs and asked if someone could make the 3 minute trip to help me. Toyota told me to get a jump and didn't budge when I said I had no way to do so. Toyota then told me to call AAA - I didn't have the time to wait because we needed to leave in an hour to head to an important appointment. So, I called the nearby NTB where we get our tires. They immediately sent someone over to jump start the car. I drove straight over to NTB and they took our car in immediately and had us ready to go in just 30 minutes. And, I hadn't even mentioned the upcoming appointment - they just took care of us. The battery price was less than the average prices I found on Google and they DEEPLY discounted the labor. It would have cost me as much or more to buy a battery, install it myself, and have it disposed of. I"ve always been extrememly pleased with this team and they were at their awesome best today. Thanks, guys. Steve & Barb

NTB on garrisonville in stafford has the BEST customer service and manager I have ever experienced…read more The manager was very efficient, professional and knowledgeable of my car! I will definitely recommend to my family and friends!! They have a customer for life

Great, fast service, and hilarious people too! Amy got me in for an emergency alignment in no time;…read moreshe and the rest of the staff were not just excellent but genuinely funny and made a possibly stressful experience as smooth as one could hope. Strong recommend!

Took my car for inspection and was told I failed because I had an exhaust leak and my left rear…read moreinboard pad close. I told them I just had my rotors and pads both rear and front pads installed 60 days prior to getting inspected. Also, just had my Cadillac converters installed 60 days prior also. I know these are crooks. Do not take your car to get inspected at this shop if you don't want to be ripped off!!!!!!

This place is legit. Quick pick up when you call front desk guy is super friendly and…read moreknowledgeable. I called kinda later in the day and they still fit me in and got my tires changed. Would recommend based off of my experience.

The prices are fair, it's owner run and they even have other auto services I was satisfied and it's…read moreclose to a pizza shop and comic book shop to distract my kids

The team at Del's is great. I brought my high mileage oddball car in for a check engine light, and…read morethey explained what they were going to do to diagnose, as well as repair. They were extremely thorough, and fixed the issue well within the time frame I needed. This thoroughness isn't free, but their labor rates are reasonable. Adrian kept me apprised of what was happening every step of the way. I won't hesitate to come back!

Best place to have car work done and get great advice on whether you need a new car or upcoming car…read moremaintenance needs! Everyone is friendly , knowledgeable,and very receptive to time needs too. All our vehicles are serviced there!,

We moved to this area back in August. We had a decent garage for repairs and maintenance up in…read moreMcLean but, needed something closer to home. I'm normally very cautious when it comes to mechanics and service stations because of past bad experiences just like everyone else has had. It was close and convenient so I thought I'd just give it a try. No, I hadn't looked on yelp prior to going up there. In short, I've had three experiences with KAZ Automotive since we've been living here. Every single one of them nothing but good and well done at a reasonable price. KAZ Automotive is where we will get ALL our car maintenance done and buy tires. (By the way, also snagged a $60.00 rebate from Goodyear Tires which I wasn't expecting. However, if you get one and do it online make REAL sure that you have the ability to download a PDF copy of your RECEIPT AND INVOICE and have the ability to attach it to the online form. Just a heads up, nothing bad about KAZ though, it's all about the online form.) I'm a somewhat older guy with genuine disabilities, mobility issues and limited resources. I have no qualms about taking any of our family vehicles there and they have earned my trust and now consider them "our garage" and I WILL recommend them to others! You do good works folks! Thank You.

I went in for a safety inspection. The receipt was printed at 11:47 and the receptionist didn't…read morecall me until 1220. When I asked her why it took her. 30 minutes to call me up to pay. She said she was on the phone. I was sitting in the in the lobby the entire time and could hear the staff's conversations. She was not on the phone the entire time and there were two other people at the counter. I'm not sure what her problem was, but intentionally wasted my time.

So... if I could give this zero stars I would. Should have trusted previous experience and reviews…read more A few years back my wife brought in van for oil change, was told we have serious engine problems, and needed $2K of work. Smart woman she is, she tossed the BS flag. Engine had recently been replaced under warranty by dealer so obviously this was a blatant up sell. We ended up getting 150K miles on the engine before trading in, with no "repairs". Fast forward to Monday, needed inspection on my Nissan (30K miles). I procrastinated, bringing it in the 2nd to last day of month... normal place I trustc isnt doing inspections, so gave these clowns another shot because of convenience. What a surprise!! Suddenly I need new brakes and rotors! Total BS... I didnt have time to screw around, let them do the rear to ransom my car and got out of there as fast as I could. Their reputation in the entire area is obviously rash for this shady garbage . Believe the reviews. Avoid at ALL cost. Majority of reviews show the SAME shameful behavior.

This is one of the shadiest businesses I have ever come across, run by a bunch of kids and I grew…read moreup in East LA! I went in for an oil change and tire rotation. I paid $300 only to have them forget to reset the sensors, and disconnect and drain my battery to try and get me to come back for another service. My battery is less than a year old, and it died to 4% 2 days after coming here. I was lied to and told I needed other services, when I didn't. Services that would have cost me thousands! I asked to have my fluids topped off and the girl and the mechanic said "ok no problem." I checked, and nothing was topped off. My coolant was below the 'min' level line!!!! They told me nothing!!! They said they would email me an itemized invoice, I had to ask for it 4 times and then call a 5th time with my angry voice and it was finally sent to me. I even got a message from the store from a person named "Sam" so I called back within 10 min to talk to "Sam" and I was told there "is no one who works there with the name 'Sam.'" WTF then who is texting me! Overall this place is horrible. Shady and a bunch of liars! I have worked on cars my whole life, my dad was a mechanic, and I'm almost 50! I grew up rebuilding cars, doing our oil changes, etc and this place is not honest! They try and rip people off and are doing it in a very dishonest way! DO NOT GO HERE, not even for a "free" bottle of water!! They are dishonest, and they DO NOT do what you pay for !!!! Don't do it!!!

Fast, friendly, informative service. They answered all my auto questions. They show the cabin…read morefilters before asking to change.

Went to get an oil change but was told that they were closing early for Father's Day. Still open…read moreservicing cars after an hour. Won't get my business again.