Great family run business with hands on operations. Trust worthy and knowledgeable !!!read more

I won't be back. I called and made an appointment yesterday for 9:00AM this morning and the cost is…read more$120. Upon arrival I was told that the owners truck was stuck on the lift and it would be at least a half hour before he would arrive and remove it from the lift. I left and returned an hour later and they took my car in and I was told the service would take 45 minutes. An hour and a half later I received a text from the company that told me I had 10 immediate services required including battery terminal replacement, fluid changes and recommend new tires. Note: I just had the tires replaced by another company the day before. When I get to the counter the tech asks me if I have any questions about the text I received and I said No but I have a 20% Holiday Discount I printed from their website. The woman at the counter said my total would be $118 and I asked about the 20% discount and she said my $12 discount was included. I told her 20% of $120 is $24. And she said "this is what the system is telling me". I ended up paying $105 but when I got home I noticed a $8.64 job supply fee. What parts did they need to supply that I didn't receive?? Be warned. They are predatory. I won't be back.

A decade ago, Truckin Thunder quoted me $1.5k to install step-ups on my Sprinter Passenger van. I…read morewent home and bought a set on Amazon for $200 and installed them myself. My mistake was not splurging the extra $300 for a step that ran the whole length of the passenger side, rather than just two small steps for the driver and front passenger. Fast forward to earlier this year and my wife wants a step for the rear passengers so her elderly parents can get in and out more comfortably. She asked around and other Sprinter owners in the area told her that Truckin Thunder was the place to go. I'm busier these days so I figured it was worth the labor cost to have someone else take care of it. Learn from my sad tale of woe and incompetence, reader -- it was not. We picked up the van today and the long step on the passenger side is visibly crooked -- not on one axis either, but two! And not only that, but the step is so far under the body of the van that you can barely get your toes on it. It doesn't function as a step! After examining it, my wife called Truckin Thunder and explained that they had installed it incorrectly. Without even waiting for an explanation, the rude manager cut her off and said, "No we didn't." She said that it was a worse step than what it was replacing and could she have the old one back -- no. She told him that he sold her a step that couldn't be stepped on, that failed to meet the requirements that he gave her, and she wanted to return it -- no returns, she was told. I'll never go here again, that's for sure.

When you are looking for a service such as a wired trailer hitch, you may find a cheaper product…read morebut you get what you pay for. Today I purchased my 3rd hitch since 2008. Yes, I may trade SUV's too often but I like to have them equipped with a hitch. I got a quote from John who is very personable and a true sales guy. Maybe not always exact with his part numbers and quotes. I had an appointment today and when I showed up they were ready for me. After consulting with Vince, his more experienced partner, it was determined the wiring harness quote was off by $175.00. This purchase is a cost/benefit equation so I had to make a decision. After considering all the options, I decided to go ahead with it. Utijlmatey it was $91.00 more. Vince stepped in and helped with the labor of taking apart the rear interior to get the job done. Wiring a German made SUV isn't always an exact science. The Audi dealership quoted $1,200.00, I would never pay that but it was a point of reference. I felt confidant that I was getting quality work here and they would stand behind it. I was a bit bothered they were off the original estimate. It was just that...an estimate so...all is well that ends well.

My company has been using them for years. Today I picked up my truck. It will be my last time…read more Disorganized , throw my spare in back of truck and not put back. Asked to keep my old tire need for a case did not do that and charge me for disposal and they finally found tire. Yes it was explained why i needed it tire three days ago. The price i a paid for tire could have got it cheaper.

I'm new to the area and bought new tires from them. I was very pleased with both service and price…read more Since then they have helped me with air in my tires and a tire rotation. Staff are friendly and responsive. I use a walker and the entrance is a challenging but there has always been someone to hold the door for me and make sure I get in OK. The experience is everything you expect from a local place. They do operate by appointment so they may not be able to help a walk in so I suggest you call first.

After taking my vehicle to Global Automotive and telling them all the issues, they wrote down one…read morething that I said and discounted the other issues like the interior of the tire being so hot that the snow was melting on it, and they did an alignment which obviously didn't fix the problem. So, three vehicle visits later I pull in and they charged me full price for a fix we could have done 6 months ago if someone had listened to me. The last time it was at the shop, they left the windows down and someone in their parking lot must have smoked a whole joint of pot right next to the car because it smelled like pot for two days after I picked it up. Instead of just listening to me, everyone I have told this to on their staff said it's not their mechanics. I have seen guys working on their cars in the lot on weekends. If anyone had just said, sorry about that, we will keep an eye out, that would have been enough to placate me about the pot smell. I will never take any of my vehicles to Global again.

Honest work at reasonable prices. . They don't try to push unnecessary repairs or expenses like…read moremany car dealership service centers.

Simply the best in the biz, and you will not find nicer people anywhere. The owner goes above and…read morebeyond to help his customers, and I would not trust my trailers to anyone else.

Big ups to the Taylor Boyz!…read more Support your independently owned and operated business. Why go to U-Hawl to get a trailer hitch installed when you can go here and get it done better and less expensive. You get presonalized service, they work on an appointment basis. They won't overcharge you for the hardware and they do quality work at a fair price. Plus, if you need to go back...they will be there to provide service. Can you say that about U-know who? Jeff has been in the business for many years. He has a trailer sales business in New Baltimore. At this location it's primarily reciver hitch, electtrical harness and ball mount install. You will not beat their price or quality.

These guys go the extra mile for you. I recently bought a part and my core exchange had been…read moremodified. They could have easily not accepted it, but they were able to get full credit for the core to my delight. Many, many thanks J.D. Newman! Sal R. Brandy Station, Va

Went there on may 14,2016 with my mom to get brake pads on her car and on mine done on the sameday…read moreThis was my first time at this location and everyone even the other customers were warm and friendly. (Score 10 out of 10) tcorum warrenton va

Took today off to get some work done again today . The shop was packed and even with being packed…read morethey were still polite and helpful and found a place to fit me in. Standing by for finish work

Always have a good experience with this place super fast and great customer service! Super…read morerecommended 100%

Friendly, professional and helpful staff. Got me in at the last minute for a much needed oil…read morechange! Didn't try to sell me services or products that weren't needed.