For years, I serviced my Porsche Macan at dealerships, but since I've found Joe's Auto Center, I am…read morea forever client! Honest and reasonable pricing. They always do a wonderful job and I couldn't be happier.

I found myself almost stranded on the road. Car started to miss when I attempted to drive so I…read morelooked for the first auto mechanic service I could find. I pulled into Joe's, and I must say, they made it a most pleasant experience. Joe realized I was in a real conundrum.... could not drive car the way it was... and not only that, but if he did agree to help me I had no way home. Well, Joe did take my car in and offered to help me... which he did. And extremely well!! In todays world it is difficult to find someone who will go out of the way to help when there is an immediate need. Joe was VERY polite, very accommodating, and extremely helpful/professional. And - he also arranged it so someone would drive me home and pick me up when the job was finished. Oh yes, don't let me forget to say that he had the car ready for me the next day. What a find and I am so thankful. I believe the cost was very appropriate for the issues he took on and repaired for me. Thank you Joe!!!!

I'm a bit irritated. I stopped in to get my tire pressure checked. Granted I have after market…read morevalve covers and apparently the two front ones were stuck on. I empathize with the fact they had an issue getting the two front ones off. The reason for being irritated is the fact that normally having them check the air is free. I had a tip ready for them and the guy who checked the tires tells me his boss is mad because it was taking too long to get the two stem covers off, then proceeded to tell me it was going to now cost me $20 plus tax was added. I didn't have the money to begin with and have now overdrafted to pay for something I was not expecting, especially since I wasn't told prior to them taking them off. Had I known I wouldn't have had them do it. I previously gave 5 stars but today I feel like they did me dirty. So I won't be returning.

Nice family business. Just drove in for a tire plug. Service was quick and efficient. Nice owner…read moreand son, will def consider in the future if I need new tires or any other tire service. Price was good.

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

I needed an oil change and was out running errands so I simply googled "oil change near me". Well…read moreGoogle did not fail me when it directed me to Done Right Automotive, a family owned auto mechanic business. Even though they had many vehicles they were working on that day they took me as a walk in and promptly took my car for service. The customer service and car service was excellent and they quickly took care of my oil change in record time! Everyone was friendly, honest and professional, which is so refreshing in my experience with mechanics! I will definitely be returning for maintenance of my car. My only suggestion is consider offering WiFi for your lobby ;)

Very friendly and helpful service. They explained what the work was that they were going to do and…read morethey went over and above what they said. Grateful for an honest garage that we can count on to complete the work in the time they quoted.

The staff is not honest, I caught the manager in 3 different lies, my husband's experience there…read morewas equally as bad, they say my tire is in and then oh no wait it's not. They didn't have time to look at my tire the day I told them there was a bubble in my tire. It was going to take atleast a week to get me in, they were too busy, they were pushing a lower quality tire because they quit making my tire, too much to even get into here, personally I'd avoid this place

I had to fill a tire daily for over a week on my 2026 Sonata. I called the dealership made the…read moreappointment yada yada yada. Estimate: $50 just to put the car on the lift, replacement tire: $250-375. Luckily, before my appointment friends suggested I go elsewhere. Glad I did. Van's was very upright and honest because frankly, being a female, I have been "fooled" into spending money I dont have. Their service was fast, friendly, and very accommodating. I did NOT need a new tire and to fix my issue was $27. That was 2 weeks ago. This week I had a similar problem...a different tire was completely flat. Friends pumped my tire enough that I was able to get to Van's and again, they patched/fixed my tire:$27. They couldn't estimate how long it would take for them to get to my vehicle and offered to take me home and pick me up when it was ready. THAT my friends is service. Now before anyone suggests otherwise...in 50 years of driving I ever had a flat tire . When I signed the papers for both my financing and insurance I opted out for roadside assistance and extended warranty to save a few $$$. Just go to Van's!

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

Got all new tires, rear brakes, and alignment for a great price and done same day! This was my…read morefirst experience here and I'll definitely be back.

Safeway is reliable dependable and you can bring your car back? No matter how many times and they…read morewill make it right. I have taken my car to them. This year I purchased tires from them. They did some run in work. Well, align, and we're still working on it. I haven't spent a lot of money with them. But I'd need to tell you, they continue to make it right. I would recommend you're doing business with safeway Chef Jay Le Soul

Great service and friendly people. Easy to get to in downtown Cleveland. Would definitely go back…read moreagain.

Great spot, super fast service, owner stands by his work. Good selection and best pricesread more

New 2020 ownership: $36 for only a tire rotation?! Didn't even use the lift, but 2 jack stands!…read more(considering my underbelly rusted from 14 years ( ouch ), Anything but "discount" ; same week elsewhere had both front ceramic brakes changed for $30 & an oil change for $15.