I have waited about 3 months to post my review of the services I received from Central Auto Body. My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired. read more

Central Auto Body Rebuilders - Damage to bumper while in the shop. This was fixed on the second go around. - Body Shops Near Me - Saint Louis, Missouri

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Brought my car in to get a quote for repair, I was given a quote for $2421, after getting additional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10 read more

Well we went there because of the great reviews and they certainly have a lot of there accolades on their walls. We had made an appointment but Joe R who greeted us looked at us weirdly and said they didn't take appointments. I showed him my text confirmation and again he said they didn't take appointments . okay no need to make me feel stupid. Next he took a look at my car and proceeded to give me an estimate which was way more than I was anticipating. Instead of reviewing estimate details with me he said "well you have a dent this big" with out stretched arms:) Needless to say Joe R not sure if that's how you address all your customers but with that interaction we will not be using your services. read more

Very friendly, family business. Great work. Reasonable rates, even without insurance!

I have used this body shop two times now for repairs, and they easily get 5 stars. They are prompt, reasonably priced, and easy to work with. I've been working with Chris, and he is so communicative, and made sure to get the parts for my car in a timely fashion. They always offer beverages and rides to wherever you need to go. I highly recommend getting your car fixed here. read more

My vehicle was broken into and my steering column was damaged making my car un-drivable. I reached out to Central Auto Body for my repairs based on a recommendation. The customer service they provided during the whole process made the experience a lot more bearable. From beginning to end they provided top notch service. I highly recommend using Central Auto Body for any body work. read more

Their quote was pretty on point, they explained everything that needed to be done well, and I think I got a good value for it. They're good with minimizing the work (ex: making the paint match well enough instead of perfectly) when they learn if a customer is paying out of pocket vs using insurance, which I appreciated. read more

I am so happy with Central Auto Body! I got my car back after a month from a hard hit side collision and it looks and feels brand new. The car even drives as well as before or even better. Joe was very responsive with my inquiries and his team took care of everything for my Mini! I can't say enough good things about Central but hopefully you choose them over other Auto Body shops in town :). read more

Took my 2006 SUV to Central Auto Body for repair of older body damage in several locations on the vehicle. I couldn't be happier with the customer service. Joe kept me informed what was happening with the car throughout the process, he was detail-oriented regarding the repairs, his estimate was almost equal to the final bill, and the paint is a PERFECT match. My vehicle hasn't looked this good in years. STELLAR job, Central and Joe! read more

I highly recommend Central Auto Body. They know and practice great customer service. My vehicle was completed on time, and they kept me apprised at every step. No one likes to have their car in the shop, but if you must, use the best, Central Auto Body. read more

They are so great! I've been twice, once for my bumper and then my 'belly shield' needed to be re-installed. They were so helpful, friendly and seriously went above and beyond. I really appreciate them! read more

I have all great things to say about Central Auto Body! Chris was so communicative throughout the entire process and answered all of my questions. Everyone is so friendly and always willing to help. I would definitely recommend this place! My car looks great, and it was such a wonderful experience. read more

I highly recommend! For years I struggled to find an auto body shop who perform quality work at a reasonable price staffed with friendly professionals. Central Auto body was referred to me by my auto detailer. My detailer knows how particular I am about work performed on my automobile, so my expectations were high. Wow, did they blow me away. I made all sorts of special request and scheduling needs, Chris made all of it easy. It has been hard to find an auto body shop where I was completely satisfied with the quality of work. Technicians at Central Auto body did an excellent job on my repair. The area of repair looks better than new. Thank you Central Auto Body Rebuilders for a stress-free repair experience. read more

I called them when someone knocked my glass out of my rear view mirror. They were calm and professional over the phone. When I showed up to the shop they quickly reattached/ popped my mirror and didn't charge me because it was a simple fix! read more

I've been here a few times now, and the customer service is really as good as it gets. Last time, I had my front bumper re-attached and repaired. This time, I had a side mirror replaced. Because of COVID-19, the shop was able to receive pictures of my damage over text and give me an estimate before coming in. They gave me a very honest and reasonable estimate and I got my car in within days for repair at the estimated price (and it only took about an hour to replace the mirror). They even washed my car! I always feel intimidated when dealing with auto shops. I have never felt that way here. The team here is honest, friendly and respectful. I wouldn't dream of going anyway else for a repair. read more

This place is great! They have worked on my car several times in the past. Then today I noticed that part of the front fender was popped out a little bit, so I took it by and Chris took a look at it and in 10 minute had it fixed and on the road... at no cost! Nice! read more

I cannot sing praises high enough for Central Auto Body. My car was involved in two accidents where I wasn't at fault, and they handled both repairs for me. They took care of the rental car and insurance paperwork on my behalf and I had my car back within a month. Chris was very, very thorough with updates and let me know where the progress was along the way. I am very happy with how my car looks and it's clean, too! Very professional and highly recommended! read more

Courteous, helpful, and trustworthy service! I've taken my car here twice and both times I've been incredibly impressed with the repairs and how they treated me during my visit. On the first occasion they were repairing the front of my car and used the extra touch up paint to clean up the back bumper. My second visit I was sure that I'd need to leave my car for a lengthy and expensive repair, but they were able to fix it within an hour for an incredibly reasonable price. I'm so glad to have found a repair shop with integrity and efficiency. If you're taking your car here you can feel sure that they will take good care of it! read more

Took my car here simply because it was closer to me. Bad mistake! They said it would take 9 days for a very small ding. 9 dsays later, no car, same on 10 & 11 Full 2 weeks before this small damage was repaired. Next time Maaco for me. read more

These guys saved my life after I dropped my boyfriend's phone INTO and behind the radio - don't ask how I did that. We were in and out in 15 minutes and they were so friendly! read more

As long as I live in St. Louis, I will never go anywhere else for body work! I was upset that I scraped my brand new car on a pole trying to avoid a car that came too close. I feared the worst, and Central helped me feel at ease by telling me exactly what they would do, how much it would cost, etc. They offered my boyfriend and I a beverage as soon as we came in and were very prompt, professional, and kind. They made me feel like a priority. I came back the next weekend after the estimate, and they informed me that buffing it took less time than they thought and that they took that off the price. Even the original estimate was very fair. They gave me extra touch up paint as well. I am a 100% satisfied customer! read more

If I could give them a 6, I would. From exceptional customer service to keeping me updated on progress to finishing early and arranging everything with my rental car...they made a stressful situation easy. I would HIGHLY recommend to anyone! read more

This place is great! No appointment for an estimate needed. They gave me two different options financially, got my car in in about a week and even got it done a day early! They even went the extra step to give me the rest of the paint they didn't use and wash the inside and outside of my car. Highly recommend! read more

Central Auto Body Rebuilders - Body Shops Near Me - Saint Louis, Missouri

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The left half of my front bumper was torn off yesterday morning. For insurance reasons, I was forced to run around to 3 different places to get estimates. Central was my first stop and they were WONDERFUL! Great customer service. Skip got my estimate put together and even did a temporary (but still very secure) fix for my bumper so that I can drive it around until it is more permanently fixed. All of this was completed in less than 30 minutes! Considering the day I was having, it was a great experience. Also, just in case it matters, I'm a young 20-something female with 0 car knowledge. I was still treated with respect and things were explained to me. I thought this might be an important thing for those of you who are car-clueless like me! read more

Took Odyssey here on a Tuesday to have rear bumper and sensors replaced. Told them I was on a tight schedule, driving to VA on Friday. Told me it would be done by Thursday. Thursday I called, they said Friday by 11. Friday 11 came and went. They didn't call. I called at noon. They said it would be ready by 2. Now, their lack of communication isn't the reason I'm giving them one star. That would merit a 3 star review. What drops it down to one star is that when I turned the sensors off and then back on - about 150 miles into my trip - THEY DID NOT TURN BACK ON. dash indicator is giving me a big fat warning/error. I paid more than $1200 to have them replace the rear bumper sensors.... and they don't work after 150 miles and a day of driving. I can't take the car back in because I don't live in MO and was on a schedule. I tried to call to leave a message to have them address the situation, and they don't have voicemail. Will call again on Tuesday, after Labor Day. Am very annoyed. read more

Central Auto Body Rebuilders - rear sensors offline. - Body Shops Near Me - Saint Louis, Missouri

Their quote was comparable to other places but took longer than expected or communicated. I needed a fender replaced which required them to take the door off. When they put it back on, the gasket was all messed up and adhesive was stuck to the frame of the vehicle which further pulled the gasket off the door. The door handle is also loose too now... the fender looks fine now though. read more

We took our car to Central Auto Body based on the recommendation of a friend. The shop provided us with two different options for fixing the car, one significantly less expensive than the other. They indicated that if the first one was not to our satisfaction, we could move to the expensive option. We obtained estimates from two other body shops. Neither offered us more than one, very expensive solution. We chose the less expensive option from Central Auto Body, and we are VERY PLEASED with the results. We estimate that they saved us many hundreds of dollars. Also, they were very accommodating about wearing masks and letting us do everything without going inside their office. We would prefer not to need body repair on our car again, but if we do, we will definitely be a repeat customer. read more

The entire team at Central Auto Body were incredibly helpful, professional, reliable, and friendly. They walked me through handling a claim, checked in weekly, and were always available to answer any questions. When I went to pick up the car, I found they detailed it and the only day it looked better was the day I drove it off the lot. Over the course of many years, I've taken different cars here for minor to fairly major issues and while hopefully I won't be seeing them any time soon, there is no one I'd rather work with. Thank you Team CABR! read more

I've had my car fixed here on two separate occasions after it was hit and needed body work. They do a great job on the car and are extremely nice on the customer service side. I worked with Chris, who is very friendly and also helped by working with the other parties insurance company. I would highly recommend Central Auto Body! read more

Just finished work on our Ford Escape after an accident. Rebuilt the entire front end and took great care to make sure every detail was just right. Amazing customer service as well. Would definitely recommend! read more

I had a horrible car accident where my car was completely disabled. It took over a month to repair and Central Auto Body Rebuilders helped me every step of the way. From car rental to speaking to my insurance company. They even went over and beyond just helping me with auto body repairs, they helped me with finding a great mechanic, which I will soon be in contact with who gets awesome reviews here on yelp. The mechanic on yelp, I chose, who gets nice reviews, didn't want another customer and spoke like a politician, I will not use that mechanic. However the mechanic that Central recommended IS a mechanic who wants business and wants customers and gets great reviews. Plus, now I have an awesome body repair shop to boot. My car is like new again with a few glitches, but I'm hoping to get those repaired. Thank you Central for all of your help/yelp?! You are as great as they come! read more

Very happy with my car repair both in the quality and appearance, but also with the overall experience. They were very responsive and helpful and really went beyond what they needed to do to!! Hopefully I won't need to be back, but if I do, I'll come here!! read more

These guys are awesome! They did an excellent job repairing my vehicle. Great service, friendly staff and honest. They go above and beyond. Ask for skip, he's the GM. read more

They quoted the best of three prices, completed the work on time and my car looks great. Customer service and communication was excellent.

I went for an estimate after I was side-swiped by another car, and was able to just walk in, didn't have to make an appointment, which is very convenient. They have Saturday availability, which I found was very rare. They were super fast, I was able to get in and out in 15 minutes. From what I could tell, they were very honest, and advised me of what my options are even more than the insurance company did. I would definitely recommend this company for future estimates. read more

A big fat 5 stars from me...! Thank you guys soooo much for making my car look amazing! Thank you to Chris for giving me your personal number for our family emergency for updates. Thank you staff for making a miracle happen!!! This company is ALL about YOU. Thank you all for the tremendous work and allowing me to pick it up a bit later than planned! Happy girl here!!! read more

We had our minivan repaired here 2 years ago after a fairly minor fender bender. We continue to deal with the after affects of poor quality replacement parts and minimal customer service to address our concerns. We've had great luck in the past at Schaeffer autobody and should've gone with them originally, but we were trying to satisfy our insurance company. We won't make this mistake again! read more

This team is remarkable. They will go above and beyond to ensure a safe, comfortable ride at the best possible price. I had a collision and needed body work as well as a couple other repairs. They were patient and communicative, keeping me informed every step of the process. Parts pricing is insanely competitive and I could not see any color difference or sign of painting. I feel very happy and taken care of here. Good work good people. read more

These guys worked quickly and did an awesome job when my car got scraped in a hit and run. They made the whole process as stress free as possible with constant updates and an open line of communication. I would recommend all of my friends and family to them if they ever needed body work! read more

It really comes down to the little things. Yes, my car looked brand new after paint and part replacement. This was expected. Five Stars for the customer service. Chris went above and beyond in all aspects and expectations. Taking pictures of the process, notifying me of damage I wasn't even aware of, helping correct issues that I wasn't even there for, giving me the left over touch-up paint, remembering and commenting on minor comments I had made about my life, THIS is customer service. This man should be teaching a class. The mechanic even happened to see something with my wife's car as she was dropping me off and fixed it on the spot. Words can not express how appreciative I am of Central Auto Body Builders. Sorry this sounds like a "paid for" review, but my experience with them couldn't have possibly been better. Thank you, CABR. I hope I don't need you guys again, but if I ever need body work done, this is where I'm going. read more