IMPORTANT - Please read before purchasing from this dealer - 0 Stars I purchased a used vehicle here and had multiple post-sale issues that buyers should be aware of. The original factory key that was discussed before purchase was later refused, with the explanation that it was "not written down," even though there was no disclosure that the vehicle was sold without it. Requests to either provide the key or reimburse the cost to obtain one were denied. The title was promised the same day, but it was not provided. I was later told it would be processed the following week, without anything in writing. A dealer-installed GPS device was still in the vehicle and was not removed when requested. When I asked for copies of all transaction paperwork, I was initially told it wasn't needed. After pushing, I was told I would only receive the paperwork if I left the building. I was kicked out because I started asking questions. Note: A $300 document fee was added to the purchase. In Georgia, this fee is not required by the state and is set by the dealer. No clear explanation was given. Important: Do not rely on verbal agreements. In my experience, the dealership only honored what was explicitly written. read more

Saw an ad, went to their website and there are NO PRICES listed. Every car said call for price. I called and told 3 different people, I was calling for pricing. After a series of holds and transfers I was dumped to someones voice mail. If I cant get the info from online and I cant get the info by calling then this business doesnt have their stuff together to do business with me. read more

If I could give if I could give no stars, I would please stay away from this place cars are junk mine started to break down after a day of driving. I tried to take it back. They told me they could fix it but never could fix it. 10 months later broken need new transmission please please keep your money and stay away very unprofessional people. read more

I referred my sister to this place. She only had the vehicle about 90 days. The car was broken down more than it drove. They over 5k from here. When the car broke down they released her from her contract & blamed her so that they didn't have to return her money..DO NOT BUY A CAR FROM THIS PLACE! THESE PEOPLE ARE SCAM ARTIST!!! read more

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I HIGHLY do not recommend this place the cars that they sale break down after 3-4 months of having them. and they lie so much and don't communicate to each other inside of the business. I loved my car but after having it for only 4 months my transmission went out which is crazy. Lisa is very unprofessional and she's a liar and there's a man with an accent that's also very unprofessional.. If they're any good reviews about this place it's because they make put a 5 star review after purchasing the vehicle before you start experiencing the car issues. STAY FAR AWAY FROM HERE!!!!! read more

0 stars ! horrible!!! please save your money and time and do not go here ! Alisa is very unprofessional and would not return my down payment after the car was inoperable , just days after purchasing read more

Complete f*cking joke! They're cars are dirty and after telling them all my info through email they haven't processed any part of my application before getting there because they kept telling me that everything looks good and I should come in and just pay the down payment and be on my way, nope they made me wait and process my application while I was there!!!! I took a Lyft from Douglasville to here!!! Just so they can turn down my application!!! I asked them before I got there if my application was accepted and provided them with everything they needed to verify my application and they completely lied to my face and not only that their cars are dirty and disgusting. They literally have a Mitsubishi Mirage with grey polyester seats and the seat are cover in ink spots. Their office is also disgusting read more

This is similar to a nightmare but you can't wake up. Like owing money to a bookie. They have no idea who you are until you're a day late making a payment. Then you're put on speed dial! They make a collection agency look pleasant. Stay away! read more

Automania are nothing but a bunch of liars!! When I first got my car they told me my car would be paid off in 3 years! My car should have been paid off in Sept of this year, I called to pay it off and they told me my contract was extended to July 2022!!! Wtf!! How can you eztend a contract without notifying the one paying the car note. Kayla even called me a asking if I wanted to purchase a new car since my payoff would have been $1400 at that time. They are a bunch of liars l, their cars are raggedy and they are not to be trusted! I should have ran when I got my car when I seen 2 people bring theirs back for engine failure! A bunch of crooks are what they are! read more

Do not buy a car. After my car was paid out they have been holding my check to cause me great stress. As a good CUSTOMER I can't believe how they have tteated me in the end. Would never get another car from them. DO NOT BUY A CAR HERE read more

so now to top all this off, they call me in to discuss my raggedy car they sold me. the manager alessa says to me as if she's doing me a favor "looking out for me" she tells me since i breached my contract of my warranty for doing uber, which i never did cause the car never worked for me to do so. the warranty company was going to pay 2500 down for me a new engine and they wanted me to pay 2000 for the labor to get fixed. i refused that, cause why would i put 2000 more down on a car that's not working and that i just bought 3 months ago. so i tell her that i wanted to go with the original deal of releasing me from the contract, as she already stated in a text message in the beginning. she tells me that she can release me from the contract, but she's not going to do it unless i take down my reviews first, and if i refuse then she refuse to release me. so i told her that i'm not taking them down, because people need to know what their facing before they buy a car from this unprofessional establishment. now they're trying to make it seem as if they reposed my car, when it was already there because i paid my money to have it towed there after it broke down on me. please save yourself from the headache i'm dealing with, and don't buy a car from this place‼‼‼ read more

I recommend Automania they are very friendly and helpful. CJ worked very hard to get me a car I could afford...

Bought a car on January 23rd. In my contract they are responsible for fixing my front bumper and piece to roll the window up and down on the passenger side. I took the car in on 2/7/20 where they had my car all day to fix these 2 things. They were also supposed to change brakes and rotors, add gas cap, add cap for windshield reservoir, supply me with a spare tire and do a tune up. I got the gas cap. The cover for the windshield washer reservoir didn't fit. It came off in my hand cause its to big. No tune up, no bumper, no window roller upper fixed, only brakes not rotors even though they said it was done on carfax. The brakes make an incredibly loud noise upon stopping that I paid to have fixed. We were also supposed to get the fan to cool engine off fixed he said he fixed it but it still runs constantly. I called today since I have a new contact number and needed an update. Chris forgot to order the parts needed to repair the lemon they sold me. He was very rude and had the nerve to say I said I was sorry. 2 months later I don't think sorry fixes it. When I asked him to take down my new number he said its the one your calling from and when I said yes he hung up on me. Seriously ready to give them their lemon back and getting a full refund. read more

Best place for a buy here pay here car. 2 year warranty.And even work with you on down payments.

Automania is a great place for first time buyers, multi car buyers, whoever! Friendly staff, nice inventory, affordable, knowledgeable people and they will work with you. read more

Worst place ever, lisa is unprofessional. Ive had my 07 dodge caliber for 2 months now and ive had to replace the alternator, the oil pan was rotted, i had to get 2 alignments plus buy 3 sets of tires and they refuse to reimburse me or at least pay for half.do not buy from here read more

SeaDO NOT GO THERE!!! Automania is great for helping people with credit issues,but beware of the cars. My husband purchased a ford Taurus on 5/17 and it had a burning smell so he took back on 5/18 to be told that there was oil build up on engine. They sprayed off and advised to bring back Monday for mechanic to look at. Sunday morning we wake up to transmission fluid in our driveway. Took car back on Monday and was told they would fix it or give another car. My husband went back Tuesday morning to be told car was fixed. How could that be it was leaking transmission fluid? They told my husband that they would not return our money so we had to call police to get money and out of contract.... If you buy make sure to get a Carfax because later we found out it was a salvage car read more

DO NOT BUY A CAR HERE! They sold me a focus with a transmission that had been recalled by Ford. I took it to get fixed under their warranty and was told It'd be done in two days. I recieved no update until I called four days later and it wasn't fixed, hadn't even been started. After that It was promised It'd be done on two different occasions but only recieved excuses why it still isn't done. It still isn't done coming up on ten days and they won't do anything to help the customer out with a vehicle causing my wife to lose her job and me to miss over a week of school. I would give them 0 stars if it were an option! read more

I had to Give 1 star otherwise I'd give NONE, this place is absolutely horrible, they pay their customer for or give them credit on their payments for GOOD reviews bc they can't get them on their own. read more

If I could give 0 stars ...I would !! DO NOT, I REPEAT....DO NOT PURCHASE A VEHICLE FROM HERE! They sell cars knowing they aren't reliable so that you'll have to give them more money. If it was left up to them they would have my car more than I do because it's always something going wrong. I purchased my car in July and Travis assisted me. Everyone was kind and helpful with the buying process but as soon as I started noticing the shady side and the poor business ethics, that's when true colors were shown. I've had issue after issue and today has been the final straw. Within less than 24 hours my car wouldn't start and they claim something came undone and they "fixed" it. After that my steering was all messed up and they "fixed" it. After that my AC went out and I kept getting the run around and was out of AC for almost a month before the issue was "fixed". Then the sensors on my door wasn't working which made it impossible to keep my doors locked and I have three children. That was "fixed". Saturday my car turned off out of no where. Smoking. Oil everywhere and when I initially called, I was told they wouldn't help. I spoke to Wes a mechanic and he helped me get my vehicle towed to them. I got no answers at all until today and it was a bunch of crap. My engine has gone out. I got no solid answers as to why and what will be done about this issue other than I need to still pay my note for a vehicle that doesn't work, along with the warranty deductible of $200 that "may" be lowered. Alessa Bradshaw who is the manager has the nastiest attitude to be in customer service and be a manager and even her employees agree. She constantly shrugged her shoulders to ever concern I had, rolled her eyes, and proceeding to basically say kiss her ass. I wasn't even offered anything for the inconvenience while being without a vehicle while they once again "fix" my vehicle. If I get another vehicle before a week I have to pay another down payment, if I get the engine fixed I have to wait seven days, if I get a different vehicle within seven days...I have to start all my payments over. They are scamming people out of their money with faulty cars and they know it! When I asked to speak to the owner, the man who was there Saturday Andres Estrada said he was the owner, however on Saturday when I asked was he the owner...he told me no he want and that he was just a manger. He lied for whatever reason and basically carried on with the same attitude as Alessa. I'm not the only one who has this same experience because Travis , Alessa, and Andres both proceeded to tell me how people have been complaining and needing new vehicles because the cars have been going out. The whole business is shady and I'm so upset, angry, and hurt that I even have to deal with them. I can get my vehicle "fixed" and still have to suffer with on going issues while I pay my note OR go get another vehicle from somewhere else while they put this on my credit and negatively effect me. I'm almost certain they are changing the miles on the vehicles as well. The ONLY person there that's nice is MsJoyce in payments. She ha been more apologetic and understanding than everyone higher up. I regret getting a vehicle from here and I can't wIf until this horror story is over. AGAIN.....DO NOT GET A VEHICLE FROM HERE. no matter how desperate and in need you are, just don't. Wait it out for something more reliable. This is not the place to go. read more

Unprofessional. Insulting. Foreign owner. Cars are trash. They have a repo truck hiding in the back. The customer service consists of an angry BT1000. It is a trailer on a lot of maybe a dozen $5k cars. Run far away! read more

This place is horrible, DONT GO HERE I promise u will regret it. They give a $50 credit to ur account for good reviews bc they suck and can't get good reviews on their on. I've been with them almost a year and they've had my car more then me bc it keeps breaking down bc their mechanic have no idea what they are doing. 4th time that they've had my vehicle for the same issue they have no idea what they're doing and how to do it Rude RUDE STAFF all but SWEET JOYCE read more

I've been with Automania since 2016...the customer service there is always great..ms Joyce and Alessa always go above and beyond to help you out ....if you need a vehicle call automania read more

I wish I could give them 0 stars!! I went to purchase 2 cars and I had questions about the program. The white woman at the desk has an attitude. Told me everybody comes here for a reason and refused to get up to show me any cars. She act like we were bothering her. I walked out and didn't go back read more