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    M and M Auto SuperStore

    2.2 (24 reviews)
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    AutoNation Toyota Thornton Road

    AutoNation Toyota Thornton Road

    (236 reviews)

    Everyone at the dealership was friendly, professional and helpful. A special thanks to our…read moresalesman, Orlando. He was knowledgeable, helpful and very patient. Kudos also to manager Simo. He worked very hard to accommodate our needs. Manager Ray also kept checking on us to see if we needed any additional help . Also thanks to Ammy in the finance department. She was so kind in explaining everything to us and patiently answering our questions. Thanks to all!!!

    visited on 9/19 and arrived before 10am. I wanted my right rear tire checked because the low air…read morelight was on the dashboard. I was there would be a long wait. I said I at least put some air in my tire. i was told my tires are not covered and it would cost $41 to remove a nail and try to repair the tire. so i said just let me have my car washed . I waited an hour and Mr Ahmed told me he would check on how long the wait would be. he brought my car back unwashed and said i was told the people who are paying to get their cars detailed go ahead of me and I had been told the wait was 2 hours. he said they were just about to wash it but he stopped them because i was tired of waiting. he refused to take the filthy car back. also i have issues with the finance department charging me for coverage i do not need and not providing tire coverage. there are dozens of other places I can take my car and be treated better. i spoke to the finance department who advised me the number to call to discuss the 2,314 I was charged for extra insurance. the coffee machine is the best thing about the place. I have had the car 15 months so GAP insurance and a zero deductible for collision and Key replacement make no sense. I was told the finance company insisted I provide them to provide a 15% rate due to my credit score. Tire Repair coverage would have made some sense.

    Nissan of Lithia Springs - Is this how you want Nissan to treat your car treated?   They gave me my car back with grease all over the floor.

    Nissan of Lithia Springs

    (81 reviews)

    Amazing service department!! Would 10/10 recommend. Fred helped me and was so attentive to my needs.read more

    Quite literally the worst service experience I have ever had with Nissan. My service advisor…read moreKarissa, lied repeatedly to my husband and I. I took my 2022 Nissan Altima in to get the rear passenger side seatbelt replaced. I had an appt at 9:15 and arrive on time. My car was taken back quickly however a 2 hour time frame turned into 5 1/2 and we left with no car and more repairs needed. Aftere waiting for 3 1/2 hours I inquired as to what the hold up was and was told 30 more minutes and then after an hour had passed, 30 more minutes. When they said it was finally finished we got in the car and pulled out only to notice that an airbag light was now on. We circled the parking lot and came back around to service where they said that they woud plug the car up to the computer and see what was wrong. Apparantly when the service man but in the seatbelt he damaged the airbag. They said they would need to order a new one and replace it again. They were going to let us leave with the car and I asked if it was safe and they said "umm well not really. No one should sit there." I have two children who ride in the backseat so I insisted on a rental car. I got this set up and they ordered the part and said it should be done the next day which was a Thursday. I could not get it on Thursday so they said over the weekend is fine. I spoke with Karissa on Friday and she said it was ready and that everything had been tested and working properly. I drove the 40 minutes to pick it up and when I got there the seatbelt was not retracting properly so, after I had been assured it was fixed, I had to leave the vehicle again. I was not happy and repeatedly, 4 times, left messages for Mr Curtis (who was filling in for Mr Warren the service manager while he was on vacation), Mr Warren, Karissa, and the general manager with ZERO return calls. On Monday II called in to check when I could pick up the car and was informed that they thought Karissa was off. I left a message with the receptionist for Mr Warren and left him a voicemail as well. He never returned my call. Finally on Tuesday Karissa called and said that the car was ready. We went to pick it up and everything worked properly. No reply from Mr Warren or Mr Curtis on our experience. It was horrible. I would never go there again nor recommend it to anyone

    Calavan Kia - 2024 Kia K5-Everlasting Silver

    Calavan Kia

    (85 reviews)

    Great experience! Madison the customer relations manager checked in on us several times and made…read morethe experience overall very smooth. Jason was great to work with, working with us to ensure we got a quality vehicle for a good deal. Thank you and will come again the next time we're in the market for a vehicle!

    I rarely leave negative reviews, but after the past two weeks I feel I have no choice…read more I leased a Kia Carnival from Calavan Kia around 18 months ago because I have a family of six. Unfortunately, the vehicle developed a fault and has now been in the dealership's service department for over two weeks with no clear timeline for when it will be repaired. What has been most frustrating is the lack of a suitable loaner vehicle. I was given a five-seat car, despite the dealership knowing full well that the vehicle they're repairing is a six-plus passenger family vehicle. As a result, my family has effectively been stranded over the July 4 weekend and during two weeks of our children's summer break. We have had to cancel family outings because we simply cannot all fit in the replacement vehicle. I've repeatedly asked for a larger loaner--I'm not asking for anything luxurious, just something that accommodates my family--but those requests have gone nowhere. Cars develop faults, and I understand that. What defines a dealership is how they look after customers when things go wrong. Unfortunately, this experience has fallen well below the standard I expected when leasing a new family vehicle. I'm hoping someone in dealership management or ownership sees this review and reaches out. This situation is still fixable. Providing an appropriate loaner and communicating a realistic repair timeline would go a long way toward restoring my confidence in Calavan Kia.

    Lithia Springs Ford - Excited to trade my Ford Mustang for a Ford Maverick Lariat!

    Lithia Springs Ford

    (78 reviews)

    Jerald is literally the BEST! From the moment I came in, he was so sweet, patient, and…read moreaccommodating. I brought my car to Ford with the check engine light on, not knowing what the actual issue was. Jerald took the time to explain everything to me in a way that I could understand and recommended other services that would help keep my car running and hopefully extend its life. One thing I really appreciated was that I never felt like he was taking advantage of me as a woman. He was honest, transparent, and genuinely seemed to care about making sure I understood what was going on with my car. I also didn't have transportation to get to work or school while my car was being serviced. Jerald went above and beyond to make sure I was able to get to work and back ON TIME, as well as make it to school. That meant a lot because he didn't have to go out of his way like that, but he did. I am SO grateful that I got Jerald as my service advisor, especially after reading some of the other reviews about past experiences with Lithia Springs Ford. My experiences there have never been this great until now. If you need anything done to your vehicle, I HIGHLY recommend asking for Jerald. He truly made what could have been a stressful experience so much easier. Thank you, Gerald, for your kindness, honesty, and excellent customer service!

    I just left the Lithia Springs Ford dealership and I unfortunately had to work with Heather in…read moreservice department which was not a great experience to say the least. I called early this morning because I just bought a big bend sports Bronco yr 2021 towards the end of April. I been up here three times regarding different issues and I had no issues with the head manager Jimmy who was out of town this week, however dealing with Heather was much different. I told her what was going on with my vehicle and I pay for the gold certification so if anything is found wrong within 90 days they are supposed to provide loaner cars and rides no charge. So I tried using this service this morning because im going out of town and she's like there no guarantees my car will be lookat today and I couldn't get a loaner car until my car was inspected so I bring the car up there and she calls me 12:40pm saying my cars fine so I keep texting the number they send to text and I got no call backs and response nothing. Which cause the dealership to close and i had to get Uber which they paid for to get my car. I had to leave work for three hours because she nevered called bk to tell me my car was ready. If I did not call and talk to someone else I would not have my car and im going out of town tomorrow which is a huge inconvenience. When I got to the shop she claimed she got no messages and honestly good customer service means following up on vehicles that are cleared to go and i had to find info on my own vehicle which is so unprofessional. Do better next time is my suggestion and if you dont have access to your voice messages get it. Also if you dont know that they put your name on the automated reply and you dont respond they need to fix it you make sure you follow up on it since that was your excuse. Overall bad experience.

    Hoover Volkswagen Lithia Springs

    Hoover Volkswagen Lithia Springs

    (21 reviews)

    Okay! Let me write a review for the "correct" Hoover dealership I got a chance to visit and…read morepurchase from. I had a greats experience. My salesman was Lamar. Perfect. Great service. And listened to me as well. I highly recommend him as a salesman. And I believe the floor manager is Westin. Great service as well. I have not had a bad experience at all. I plan to comeback when it's that time to buy again. I've had the pleasure of shooing here twice and I've been very satisfied.

    About 3 weeks ago I purchased my car from this dealership (not a Volkswagen, searched for the car I…read morewas looking for it just so happened to be in stock here). ****I want to first say special S/O and THANK YOU to Waymon Wise. Waymon is the person I initially met and worked most closely with during the process of trying to purchase my vehicle. When it comes to him, 15/5!!**** As far as everything goes On the day that I picked up my vehicle, I CALLED AHEAD to let them know I was on the way. Once I arrived, I spent over an hour filling out the necessary paperwork, just to be given the keys to a DIRTY VEHICLE!! When I say "dirty" I mean literal DIRT and ick inside my newly purchased vehicle! It was as if they had the car had been dropped off from the previous owner the same fucking day, and hadn't been touched again until they were handing me the keys I couldn't even enjoy the moment of having a new car. When I brought this up to the employees that handed me the keys, they shrugged shoulders and informed me that the person in charge of cleaning/detailing the vehicle wasn't there, and that the lesser employee who half-ass "cleaned" my car wasn't already gone for the day. UNACCEPTABLE! All of this is happening around 5-5:30ish pm, dealership doesn't close until 8pm. Sooooo, after a certain point in the day are yall just giving people dirty cars???? That shit makes no sense. I visited multiple dealerships before finding my car at this one. Looking back I truly wish I would've been able to find my car at one of those other locations. Overall exhausted and thoroughly disappointed with my experience (didn't even including management trying agressively persuading financing through them, KNOWING I was already approved, the price being listed completely different online, etc). Unless you have found your must-have, everything-you-want car at Hoover, go somewhere else. If you have to come here, go in defense up, head on the swivel and please have your own loan pre-approval, cause they will try you like a baser ‍

    M and M Auto SuperStore - car_dealers - Updated September 2026

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