Collusion with their next-door neighbor tow truck company led to a huge fraud case on me! first of I have AAA So when I called a tow truck and my battery Needed to be replaced or charged the tow company. Neglected to check that. He then said he would tell my car to his friends shop. It ended up at auto Masters. They said it needed to be plugged in and the battery needed some charging. It took 2 to 3 days for me to locate where my car even was. I had not given AutoMASTER's permission to do anything, yet wanted to charge me nearly $200 just for plugging in the battery and giving it some power. I explain the situation and the store owner, a female told me that she could "make my car hers" If I didn't pay her bill demands. My family ended up having to pay the bill because it was so ridiculous and I could not afford such a high bill and was going to have to go to AAA for reimbursement. Even after the bill was paid, auto masters tried to take me to court. The whole thing is so ridiculous and stupid. Do not trust this auto shop. Beware, they are scammers and they Seem to think that any cars on their lot could "potentially be theirs" Go elsewhere!! read more

This place is a God send. The owner Joe has such a great attitude. They saved my car and didn't rob me. So often, women walk into mechanics and get sold a whole menu of things they don't need. He fixed something very fast, and charged me next to nothing. Thank you so much . read more

Automasters - I love to bake . - Auto Repair Near Me - Eureka, California

Great people! We were passing through town and needed an immediate repair. Not only did they do a great job, but they even stayed late to help us get back on the road! Thx Joe! read more

Auto masters is RACIST. Do NOT support this business. First of all I called to make an appointment & they hung up on me. I should've gone to another place from that point but I called back & made an appointment with the rude woman that works behind the desk. She was sooooo rude . Then I arrived a bit early & one guy assumed I was his coworker Manny's daughter because I'm brown. They assume all brown people look the same & don't have the decency of recognizing their employees daughter & on top of it all they just stared at me like I was animal. Im not at all the type to leave reviews like this but seriously though never ever come here Way too pricey too read more

Best auto repair shop I've ever been to! These people are nice and caring! They are quick but very thorough!

Automasters is great! I am from Los Angeles and usually avoid getting work done on my vehicle anywhere else. I needed my car looked at urgently and they got me in and out without hesitation. Price was fair! Joe was awesome personable and friendly. To the comments about them being racists as a latina myself, i did not receive that energy or treatment. Anytime i call in with an issue for myself or my partner he is more than willing to help any way he can. Thank you folks! Looking forward to bringing my car in to you all. read more

I had been having issues with my car and was really frustrated because my car was always in and out of another shop. I went in and had an estimate done. The gentleman that helped me was really understanding and explained what the issue was. He even told me what to tell the other shop to see if I had warranty on the part that needed to be replaced. They were able to get my car in quick and had it done just as quickly. I would highly recommend this place! read more

I was a Travel Nurse in Eureka CA staying at the Red Lion for almost a year and was fortunate to find a decent, knowledgeable, honest mechanic/owner Joe at Automasters right behind the hotel. Synthetic Oil change at very decent price bringing in my preferred oil. He even took the time to ride in the vehicle with me to diagnose a torn boot on the front drive shaft that he fixed up along with some other repairs to insure my trip all the way back to the east coast on the beach went safely which it did. Easy to work with and friendly. All of these qualities are getting harder and harder to find these days. So as Veteran and an RN I would highly recommend his shop. Thank you. read more

I have been coming here for about four years, and I really trust these guys. They tell me when a repair can wait, so I believe them when they say a repair also needs to be done. I found out about automasters through my employer, who sends their vehicles here for servicing. Also, they have been great with helping out over quick dumb little things, like changing brake lights etc. read more

Will not go anywhere else they have been fantastic over the years I've been there. They always get me in and out quickly, always so friendly, very honest and well intentioned which is hard to find in the car repair world. Will continue to recommend, thank you for such great service. read more

My wife went to visit our daughter at college in Northern California. She noticed our daughters car was in need of a service and called me to find a place. I got on Yelp . I found Auto Masters and spoke to Joe and explained what her car needed ( oil change, tire rotation, headlamp bulb replacement) He said no problem , have your wife bring the car in. Joe could have not been any nicer too my wife. He serviced the car and also told my wife that any time my daughter had any issues with her car to contact him and he would diagnose and speak to me. He totally understood what it is like to have a daughter away in school. I highly recommend this shop. read more

I give 5 stars to this local business. My partner and I have taken vehicles to this shop several times and we have received nothing but EXCELLENT service. I highly recommend Auto Masters Auto Repair! Joe & his crew are great, hard-working, reliable & honest people. Thank you Joe! read more

Took my car to Auto Masters to get it repaired after a faulty job from Midas. Joe and the boys were intelligent, concise and very efficient. If you're ever in the Eureka area I would highly recommend this shop. Thanks again to the crew at Auto Masters we really appreciate your honesty and good work read more

Took my car here, based on the reviews it got. They overcharged me EXTREMELY for the service they gave me, which wasn't even done properly. I asked them to look at several things, that were never actually checked when I picked up my car. Then they also charged me over 70 dollars to look at my broken sunroof, that would've taken 10 minutes to either manually fix, or at least come up with a reason as to why it is broken. 70 dollars to look at this, do nothing about it and tell me that they don't know what's wrong with it. I sat down with another Mechanic a few days later, only to spend about 10 minutes with me, to resolve the issue at hand. He didn't even charge me either. Absolute rip-off, I will never go back there and I will make sure to tell anyone I know the same thing. read more

Best local shop I've encountered in my 14 years here. No lies, no bull, just good honest people, and free estimates. They'd already ordered the part, did a full vehicle inspection, only fixed what needed to be fixed, and gave us their honest opinion about other possible future problems. Vehicle was done 4 hours after we dropped it off. Got outta there for $150. Thanks Auto Masters! You guys rock! read more

Auto Masters took care of me even though I'm from out of town. Let me ship some parts from my home town and quoted me accurately with what they charged, and what my home shop would've done it for. Transmission problems suck but they made it suck less. Thanks joe and friends, I'm bringing you brownies before I leave town tomorrow :) read more

We just brought our vehicle to Auto Masters and the mechanic knew what the problem was even before he tested it. After confirming with the code machine, he fixed the problem in under 3 hours and around $200 unlike EUREKA BRAKE & AUTO where we spend $200 and the problem was never fixed and they tried to push other crap on us (read my review of them on their page). I will go back to Auto Masters next time we have an automotive problem and recommend this place to all my friends. Thanks guys! read more

A friend asked for a ride after dropping his car off. We would not have thought to go there. He recommended Joe so highly we "tried them out" for routine work on our two vehicles. He charged what he quoted which was considerably less (half or more) of what we had been paying for several years for the exact like-kind service. The one time the service was more than quoted, he called, explained the problem, alerted us of the new quote and gave us the option of continuing or not BEFORE the work was done, rather than the huge sticker shock at the time of pick up.. He lets us know ahead of time when it is expected to be completed and notifies us if there are issues that would delay it. We trust his integrity and quality of work. We have every intention of sticking with them. read more

I've only taken my car to auto masters once, but this will be my new place. I had a check engine light on and also knew I needed the back struts looked at. They recommended no work on the car at this point, and gave me a very good quote on he struts with a recommendation I wait at least another 30,000 miles before getting them done. I walked out with just an oil change and a tire rotation, while most places would be eager to do work and take more money. read more

We were in a tough situation and these guys went above and beyond to help us out! Our car had been stolen from Sacramento and wound up in Eureka. After the 5.5 hour drive up and working with the cops as well as the detail shop that had agreed to clean the interior, it was about 3:30. We were hoping to get home that night but noticed a metal-on-metal scraping sound when we drove the car - not exactly what you want before beginning a long drive! We told Joe the situation and he was able to fit us in on extremely short notice. He and his mechanic gave the car a thorough inspection, quickly diagnosed the problem (a dented exhaust pipe that was rubbing up against the bottom of the car), did what they could to mitigate the issue for our drive, then gave us their honest opinion about the safety of the car and some tips for economically fixing the issues once we got home. They also checked and topped off all the fluids. For all this short-notice work, Joe quoted us a ridiculously low price - a kindness that was truly appreciated in light of the tough week we'd had. Overall, I highly recommend these guys - they are knowledgeable, honest, efficient, and willing to go the extra mile for their customers! read more

I had ust oved here from los angeles for my ob as a parole agent. my car wouldn;t start. I had it jumped and taken over there by an employee reference they fixed it and changed the oil. They were very reasonable priced and helpful. The owner seems realy nice and honest my car has over four hunderd thousand,ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd read more

These people are totally dishonest, and a total rip off. took my car car here for car sensor issues which they charged me out the ass for only to discover a week later that my car has the same issue. ask them to fix brake light as well. lone behold the son of a bitch went out on me again a month later on a road trip to chicago. now i'm out $900 and these guys are just chalking it up reaping the rewards. tried to contact them, they could not be bothered. don't do it, go some where else I'm telling ya! read more