I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

this place is a joke , overpriced , don't warrant work unless it's the expensive parts , tell you…read morethat they have to do maintenance before they can fix your problem which they want to charge $7,000 ... no one has even offered to call and talk to me all they have done is made excuses on the review I left , saying MAYBE they should have fixed my leaks without doing maintenance and telling me good luck on getting a mechanic to fix the leaks without doing maintenance and I just found out that there is not supposed to be a charge for diagnostics and everytime I take my car I have to pay over $200 for a diagnostics

Wow! The team working here is stellar! Efficient and professional!!!…read moreVery quick oil change. And price is what I expected I will definitely return and recommend if you want service that is top notch

Excellent service, of course. I always feel inadequate for being unable to do it myself. And TBH…read moreI'll probably just Copy and paste this review for oilstop because what's the difference...

Friendly, thorough, knowledgeable staff. I will return to them for all my future oil changes!read more

Just passing through town and found this gem of an auto shop to get a quick oil change. Lisa and…read moreher husband Junior made the experience wonderful, and had a lovely chat with both of them; in a blink of an eye my truck was done. They also checked my brakes and topped off my fluids, really appreciate the great service and friendly experience. You two ROCK!!!

My Jeep was giving me a low oil message, and I needed an oil change anyway, so I came in…read more Sometimes this place is busy, but this time I got right in. After he checked me in, he asked me if I would like something to drink while I waited, and he brought me a can of Diet Coke. How nice. Yes, there are a lot of "upsells" here, but they are not pushy about it. They explained that they do not get a commission on any extras that they sell. And anything that they offer you, if you say no? That's it, no pushback. I understand, it's their job.... It turns out that my vehicle has an oil pan leak, so I'm going to have to have it taken to be double checked. I asked them if they would take a picture Of the pan and the gasket with my phone, so I could show it to my brother who does work on his own Cars. They took the picture without asking. The price for a standard oil change is approximately $65, but you can always find a coupons online just by googling the phrase "oilstop coupons.". I did it before I came in, and found a coupon for 50% off a standard oil change. Not bad at all. They treated me right, and I was in and out relatively quickly. I will continue to come here for my oil changes. Thank you.

Excellent service, of course. I always feel inadequate for being unable to do it myself. And TBH…read moreI'll probably just Copy and paste this review for premier oil change because what's the difference...

I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.

We got a screw in one of our tires while traveling through. Diana assured us we would be able to…read moreget it fixed on a holiday weekend. Her crew fixed it at a nominal cost. She was quite busy but still remained friendly and helpful. We appreciate all of their help

We were in Eureka doing some work, when we experienced some significant issues with our Chevy…read moreSuburban. In great need of our vehicle for work, we pulled into the local Chevrolet dealership. Due to it being late in the evening, they told us they could not help us, but very politely and with confidence referred us to Pro Pacific Auto Repair. That says a lot and puts great integrity into the review I am leaving about Pro Pacific Auto Repair. Upon arriving at Pro Pacific Auto Repair in Eureka, CA, we were greeted by a very nice service advisor who was very understanding to our situation, with it being 4:30pm and with the issue we were facing. Another gentlemen said he would put a code reader on the car and let us know what the problem with the vehicle was. He immediately advised us of the problem, which was an issue with the fuel system. This gentlemen, Mike Bates, who turned out to be the owner of Pro Pacific, could not have more comforting, friendly, professional and most importantly determined to get us back on the road. He and his staff immediately jumped on the problem, they stayed overtime, and within one hour had us back on the road. The best part of this experience was the honesty and integrity in diagnosing the problem, and the integrity in the cost of fixing the issue. I say this with great conviction, "that you all in Eureka are very lucky to have a great company like Pro Pacific Auto Repair." A Big Thanks to the entire staff, especially Mike and Ford and the two wonderful service advisors. Bless You All and next time we are in town we stopping by, hopefully to just say "Hello,"

These guys are so good. My electrical issue took a good amount of testing and hunting and they…read moreaccommodated that. They figured out two different, unrelated problems that were happening suddenly at the same time. I'm so grateful they took the time to ask the questions and do the testing. No problems since I got my car back! Considering the amount of time they spent asking me about it as part of the diagnosis, the work they did, and the rude they gave me the price was super reasonable.

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

Hats off to Jessie and Lyle at JL Automotive, the dynamic duo that saved me on short notice. Jessie…read moreand Lyle are always friendly, prompt and fairly priced. Lyle got my car fixed up and out the door in not time. Consider JL Automotive for all your automotive needs, from classic cars to new cars. You name it, they can fix it!!

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

Went in first thing in the morning, a few weekends ago for an oil change and to make sure…read moreeverything under the hood was running well. The wait wasn't long. Staff was fun to chat with and helpful. Very knowledgeable mechanics. I will be back. I understand why their ratings are what they are. Glad to have found a personal mechanic. Maintaining a car isn't cheap, but I thought prices were affordable for everything I had done.

My car broke down on a business trip up to Eureka from the Bay Area. I was recommended Eureka Brake…read more& Automotive, and it was one of the best recommendations for a mechanic I could've ever asked for! Shane and Marcus were so helpful. I was on a serious time crunch with this happening on a Friday and I needed to drive home that Saturday. They were able to take a look at my car and diagnose the issue. They were super professional and were able to break everything down into layman's terms for someone who doesn't know much about cars. They even helped connect me to a rental car center for me to get home safely to the Bay Area. I could not recommend Eureka Brake & Automotive more!!

Eureka Brake and Auto took good care of my work vehicle (Toyota Tacoma) for years. Most recently I…read morebrought my 2015 Honda fit in and had a comprehensive ultimate oil change and safety check. I drive for work between 30 and 40 K per year. They recommended I flush the brake line, rotating the tires was included; I feel well taken care of. They're very friendly and super capable. Highly recommended.

Great service! Wayne and Guthrie are top of the line mechanics. Friendly staff . They have done…read moreimpressive work on all of my vehicles .

Wayne is awesome. I…read morecame here after first stopping by Antich Automotive. The guys at Antich were busy, I understand that, but they were rude and would hardly speak to me. When I stopped in at Wayne's he was extremely busy too, but he was friendly and took the time to make sure I had all my questions answered. He even answered a couple of my calls after-hours when I came up with more questions. It was painfully obvious that I know very little about cars, but Wayne was very helpful and answered everything without any hint of condescension. Whereas most mechanics I've been to tend to say, "Well, that part does [insert unintelligible mechanic-language here]." Since I have no idea how much most parts tend to cost, I went to Google to compare his estimate with prices I could find. Turns out, he's actually quite reasonable! Another thumbs up for Wayne. I went back in a couple of days later to see how things were going on my vehicle. (There were multiple jobs ahead of mine, and due to safety concerns with the car, I just left it at Wayne's.) Wayne and I started talking, turns out he's a really cool, honest guy. There were several things I wanted to have done where he would say, "I could do that for you, but I don't really do a lot of that here. [Insert Name] down the street could do that for less and probably do a better job." What? I don't think I've ever heard a mechanic say that. Last I checked, most people would go ahead and do the requested task without saying "So-and-so down the street would do that for less." Fantastic service!