Buyer beware! We gave Barbara Safranek literally months to…read moredraw up a complete redesign of our small landscape. We wanted the plan on paper, as we were putting the plants in ourselves, and we had previously had a good experience at our last house in another state. She charged us twice her normal rate, just to put her plan to paper ($1,000!). Expensive, but It would have been worth it, if she had put in more effort on it. Here is a rundown of her mistakes, and how she treated us when we asked her to make things right: 1. She didn't come up with a plan until 6 months after we hired her, and just before planting (putting time constraints on changes). 2. In spite of a walk-through describing the complete re-do of the property, she failed to plan for 3 beds at the front and sides of the house. She didn't bother to take notes at the time, so she was just relying on her memory. Which isn't good enough when you procrastinate for 6 months. When I asked her to please complete what I asked her for in the first place, she threw in a couple of "tips" for plants in those three beds, instead of the thorough plan I asked for. 3. In addition to not even designing all of the beds as agreed upon she made rookie mistakes, like placing dense conifers right in front of a window, blocking both view and light. In parts of the plan she did not accurately do measurements or account for permanent structures in the landscape. Her placement of plants contradicted recommendations for spacing and light requirements for healthy plants given me by professionals who actually DO know plants. Then, not all plants in the plan were even labeled in the legend. All of the crisscrossing lines must have confused her when she went to double check that. If she double checked that. Then I couldn't even find most of the plants that she put on the plan, in local nurseries. In some cases those plant varieties had not been seen in local nurseries for YEARS. Finally, when I asked her to address the problems in the plan, instead of fixing them, she got huffy about my questioning her choices or work (When you are hiring her, she is sweet and personable. But she is extremely arrogant and unprofessional, once she gets her money, so if you do hire her, don't give her money up front and just trust that she will be professional!) I asked her to please fix the problems with the plan, or at least give us a partial refund on the printed out design, since it was full of mistakes. She told me that she usually works with clients (out of the goodness of her heart?) after she does a plan, but she wasn't going to do that for me (because I insulted her pride?). I can only surmise, that having procrastinated in doing the work for me, it cut into her time collecting jobs/receiving money from other clients. A year later, I am still paying for the mistake of hiring her. I am still faced with having to redesign my landscape by myself or hiring someone else to do what I hired her to do. I am still dealing with the aggravations that I hired her to prevent. I am baffled by the testimonials on this site. But then, they are all from 2013. Maybe they are friends of hers. Maybe she relies on the companies that implement her plans, to correct her mistakes on the fly. I don't know. I realize it is more difficult to put things into a plan, than to just artistically group colors and textures, and have someone else put in the plants. But that's why I paid her DOUBLE. I expected her to know her business and give me what I paid for. I don't know what happened in the five years since her last review in 2013. But you certainly can't trust those reviews now. Very, very dissappointed.

Barbara is an amazing landscape designer! She took our very limited vision and transformed it into…read moresomething dazzling. Not only was she a pleasure to work with but her professionalism and knowledge of plants is phenomenal. If we could give Barbara ten stars instead of 5, she would so deserve all ten. Thank you again Barbara.

Was able to make an exception and fix my bad zone on a Sunday. He rewired it and replaced my timer…read morewith a new smart timer. I am very grateful for his service. I learned cause I was able to watch the repair.

Lawrence cancelled due to his truck breaking down one time and then said he could make it at 3, and…read morethen told us last minute he would not be able to make it. We are en route back to Spokane after cancelling and told him we would be one hour late. After asking us to accommodate his truck, he told us no, he could not change the time. We said that it was fine and booked with another company instead. He has called multiple times, yelling and threatening that this was the last day we could get the service and raising his voice at me. It was the type of convo that made us glad we have our security cameras on. I would advise folks to stay away from this very unprofessional person, and go to one of the many other legit services in Spokane.

Towards the end of last year we had Pacific Garden Design do a re-design of portions of our front…read moreand backyards. Both involved enlarging existing planting areas and removing some lawn to connect and enlarge existing planting areas, adding both trees and shrubs, and removing some existing plants. Primary designer was Allison, assisted by Winter. Turned out really well, and neighbors have commented positively. Highly recommend.

I have seen work that this landscape company does, and it's very nice. They did a neighbor's house…read morethat came out nice. I have not spoken to my neighbor as to how things went, but I decided to contact PGD and requested a quote back in May. Tom came out, he is the designer. We said great, give us a design that includes a fire pit and helps keep water away from our foundation. He said he would come up with something. He said they have a crew that can start late July. A month went by, I called Tom and left a message that I am heading out of town and would like to get a bid. Tom and the estimator Jack showed up that day without responding to my message, they just showed up. My wife who wanted input was in her home office on a call with a client and could not get off. If we knew they were coming we would have made the arrangements. Either way, we had a pleasant visit and Jack and Tom appeared to have a plan in mind. A few more weeks pass and I call and speak with Tom. He said they have been real busy and Jack will have an estimate to me by the end of the following week. After that following week, I call and leave a message with Tom on his answering service. No response. A week later, I call the office directly and spoke with a very nice young receptionist that I left all my information with for Jack to please return my call. She assured he he would get the message. That was now 10 days ago. I did not give 1 star because I have not had them actually do any work for me. They did not get a 5 because they did not do any work for me. They do deserve a review because I did deal with their customer service through the bid process, and this review comes 3 weeks after they originally told me they can start. If there is a logical explanation as to why this went so poorly, I would love to hear it and I would adjust my review accordingly. But when I do business, or try to do business with a company, I will always give an honest review of how the process went. In this case, the process went nowhere.

Amazing company Outstanding customer service…read more Beautiful designs They are able to design and complete hardscape and landscaping

Incredible design and build service. Chris met with me multiple times to understood my vision for…read morethe yard and then drew plans that perfectly met my expectations. A few weeks later he was back with his project manager and installation crew to build what was designed. All Blend employees were courteous, professional, and skilled in their craft. They did an amazing job. As a long-time contractor myself, I know the difference between the good, the bad, and the ugly in the contracting world - Blend is definitely one of the good ones. Can't recommend them enough.

I have been working with Gina at SPVV now for two years on a lovely project for a Mead school. She…read morenot only put together a gorgeous design she has also been there for me throughout the project for advice. She has played an integral part in this project. If I had not been referred to SPVV by a Whitworth College assistant professor I cant imagine where I would be. I highly recommend this company. The cost is well worth the outcome.

From the owner: Design Solutions for Human Spaces…read more People first, landscape architecture second. That may sound a little odd coming from a landscape architecture firm, but it's how we approach everything we do: focusing on your needs rather than our own. Yes, we rely on our experience - several decades' worth, at last count - along with our education and expertise and credentials. But what it really comes down to is listening. To owners, to architects, to maintenance staff. To those who will be using the places we make. Because good landscape design is more than the expression of craftsmanship; it's a responsiveness to the interaction of both social and natural systems - which, in turn, leads to memorable places that delight and inspire.

I just called to talk about getting a quote for some work. Whoever and answered the phone just…read moresaid hello, no name or anything. I inquired if this was Garden Landscape and if so why they would not say so. The fellow just replied; we are busy and hung up. I will be staying clear of this company.

Richard completely transformed the landscape of our boring, worn out and water-wasting yard…read more After our initial meeting, he took our ideas and presented us with a beautiful design which incorporated all of the elements important to us; aesthetically pleasing, easy to maintain and within our budget. Richard delivered on all of these and then some. During the process, he continued to consult with us and kept us informed of his schedule. We greatly appreciated his flexibility in allowing us to complete some of the work ourselves and the tips he provided to us along the way. For the few sub-contractors he used, Richard was always on site and oversaw their work. The pride he takes in his work is very evident. No detail is too small. His design complimented the style of our home and expanded our living space to the outdoors which is something we always longed for. We continue to marvel at how perfectly he balanced the use of steel and rock with the softness of each plant choice and placement. So many neighbors and passersby have stopped to chat and express their interest and inquire about Richard's work. Anyone would be lucky to work with him.