https://www.facebook.com/LibertyCarCompany in Waterloo Iowa will leave you making payments on cars…read morethat are not drivable. I needed a dependable car to get her to doctors appointments. I spent $13,000 on the car, $1,600 on warranty and repairs that were not covered because it was constantly breaking down and their mechanic did a lousy job of repairs, leaving us with the smell of burning oil inside the car. My 60 year old partner has c.o.p.d. and now she has to climb in and out of my tall 4X4 because the P.O.S. that we got from liberty isn't drivable and we still have to make payments so we can't afford the repairs. I took a closer look at the title and the color of the car doesn't even match the color on the title. Just a warning, Liberty Car Company will screw you, leave you making payments on a car that isn't drivable and then tell you its not fair to tell them what they did to you. My 1992 Chevy truck is more dependable.

I have 2 cars frkm them and i have NEVER had 1 problem with them. Something goes wrong with the car…read morethey fix it. I WILL CONTINUE TO BUY ALL MY VEHICLES FROM THEM... Ppl can not complain about the interest rate or what they fix or dont fix because they go over everything they cover and if ppl wanna complain about an interest rate then dont buy from a buy here pay here car lot.

https://www.facebook.com/LibertyCarCompany in Waterloo Iowa will leave you making payments on cars…read morethat are not drivable. I needed a dependable car to get her to doctors appointments. I spent $13,000 on the car, $1,600 on warranty and repairs that were not covered because it was constantly breaking down and their mechanic did a lousy job of repairs, leaving us with the smell of burning oil inside the car. My 60 year old partner has c.o.p.d. and now she has to climb in and out of my tall 4X4 because the P.O.S. that we got from liberty isn't drivable and we still have to make payments so we can't afford the repairs. I took a closer look at the title and the color of the car doesn't even match the color on the title. Just a warning, Liberty Car Company will screw you, leave you making payments on a car that isn't drivable and then tell you its not fair to tell them what they did to you.

From the owner: As a locally and privately owned business, we're accustomed to treating our customers like a part…read moreof our family. We offer dedicated service, complete with a personal touch, that shows in everything we do - from our extensive reconditioning process to the way we hand-pick the vehicles we feel are worthy of our customers. Our friendly team will welcome you in and find the perfect used vehicles to fit you and your family's needs. Then, we'll help you choose the warranty and financing option that works best for you. We're here for you, Waterloo -- come on down and drive off in style today.

I bought a car less than three weeks ago and I drove it down south and found out the air didn't…read morework. It's still under the dealer warranty and so I took it in. They cannot fix it cause it's too cold so they told me to come back with a warm and they would make a note of it so it was still covered under warranty. MELISSA VONG basically said F U. If we can't fix it now you're gonna pay for it yourself even though it's not my fault because it's too cold and told me i'd have to buy the extended warranty. The service people even said that they don't think that's fair to me because I brought it in within the warranty period. If I ever treated my customers like that, I wouldn't have a business.

I had a very frustrating experience with McGrath Buick GMC Cadillac in Cedar Rapids, IA…read more I found a Nissan 350Z listed at their Cedar Rapids location and placed an online hold that was advertised as being good for 24 hours. I live about an hour and a half away, so I went to the McGrath dealership in Davenport instead. A salesman there told me he would handle everything and have the car brought down to Davenport for me. After that, I received a call from Russ Beltz at the Cedar Rapids location. I informed him that a Davenport salesman was already assisting me with the purchase. At this point, two salespeople and one manager were aware that I fully intended to buy this vehicle. I was told the car could be brought to Davenport the same day, which never happened. Later, I received a message from Russ Beltz stating that the vehicle had been sold -- despite knowing I was actively trying to purchase it and had been told it was being transferred for me. The lack of communication and follow-through was extremely disappointing, and it felt very unprofessional given the assurances I was given. Overall, this experience wasted my time and left me with no trust in their sales process. I would not recommend this dealership if you expect honesty, coordination between locations, or respect as a serious buyer.

I have a car loan thru TFS. No problems so far, I will write updates if something arises. I bought…read morea 2020 Tacoma during the Covid-19 SIP. I work in essential services, so I don't shelter in place. I needed a vehicle, and went to the nearest dealer. I asked for a car loan with 0% financing, and after a few minutes, I got it! Smooth transaction, no problems. Now it might of helped that I'm a member of the "800 Club" and I was coached by a financial advisor. Good luck out there!

I have had my ex husband's Prius sitting outside my house for almost 3 months and need to sell it…read moreand give the money to my kids. Unfortunately he passed away on 10/23/21 and left his car to the kids. I called the probate department today and spoke with Caroline pronounced "Caroleene "at Toyota financial in Iowa. She was VERY nice and extremely informative. She explained how to access the account and get the amount due to Toyota. Hopefully I can sell it now!

This dealership is a wonderful place to deal with. They are friendly and courteous and you don't…read morehave the high pressure long time weight that you do at bigger car dealerships. I've bought two vehicles from these folks now and the third I will purchase from here again, forget what you hear about JD BYRIDER. Forget the gossip forget all the crap the service center has wonderful people working in there and the big wink wink smile smile.

AFTER PURCHASING MY VEHICLE ALMOST TWO WEEKS AGO, MY CAR HAS BEEN IN THIER SERVICE DEPARTMENT…read more"Everyday" I've sat in my car once for a few mins until we learned it had a check engine light on the dash . Everyday it's something new about why my car isn't ready yet. I've lost so much money buying Ubers etc to get back and fourth. Their not understanding AT ALL.. you call them and they HAVE NO ANSWERS on how to help fix the issue, no answers on how to accommodate the customer on their bad doings .. THEY DO NOT CARE, the service department is a JOKE

We bought a used VW from this small dealership. A 2016 with only 96K miles on it. After roughly…read moreless 2 weeks & after driving less than 1000 miles, the car started smoking. We took it to a local VW dealer who after assessing it said the entire engine needs to be replaced. Parts & labor totaling around $20K. This dealership refuses to stand behind their car because we did not buy a extended warranty. The dealership who evaluated the vehicle indicated tinkering had previously been done to cover up issues.

BEWARE!!!!!!!! I bought a Buick Enclave from this dealership. They claimed everything was great and…read morethere were no issues, yet they refused to let me take it somewhere local to have it looked over bc "They didn't need someone to come up with a list of things that were wrong when they looked it over and know that isn't true". That was the red flag that I unfortunately ignored due to the fact I had driven 3 hours with a baby to come look at this vehicle. On the way home, it did this shutter a few different times that only got worse the more I drove it. After a month, I finally took it to multiple places to have it looked at and found that it needed a new transmission, timing chain, torque converter, among multiple other costly repairs that totaled more than what I even paid for it. I went to write a bad review on their facebook page only to find that it was no longer a page. Then I went to their website to see that it said "This dealership has no inventory", and then went to the places on their page where reviews can be seen and written and it said "This dealership is no longer available". Then I tried calling their phone number and it is no longer in service. These dirty crooks sold a bunch of crap to innocent people and either got busted or went off the grid before they were caught. I really hope it's the first of the two! How absolutely DISQUISTING! **Beware of Colton Henley and Jasmin Ripoll - Henley** They are CROOKS!

These guys are ripping everyone off. They charge you ridiculous interest for a broken down car that…read morethey "repossess" from a previous customer. They prey on people that who have poor credit or no credit, forcing them to sign over their car after it breaks down (and after collecting their down payment). They hire customers to further control their money.

Don't buy here unless you plan on rebuilding a car an pay a note at the same time. Or you like…read moreplaying jeopardy with your life they will hide all the problems until sold an lie about everything just to get more money from you! Don't waste your money atleast if you gonna buy a lemon don't pay 1000s for it cause that's what they are selling.