They brought the truck to me so I could test drive it.They were good about calling me back. Very…read moreprofessional. I like the way the truck was nice an clean. They are very considerate to your needs.They been in business for ever.

After talking with a salesman twice about a specific car, we decided to drive 2.5 hours to test…read moredrive/buy the car. We kept the salesman informed when we hit road construction and were going to be a few minutes late. When we got there the car we were to test drive was not even at the location, a salesman, not the one we'd been communication with, went and got the car from a different lot. The front door power locks would not work and when we went for a test drive the air conditioner was not working. The car was so dirty inside. What a waste of our time and gas. No way would I ever consider buying anything from a dishonest dealership like this.

I have used Community in the past with excellent results and today only proved why I keep going…read moreback. I had a problem with my Malibu and called around for pricing. Community gave me a quote and set a time to look at the car. At the time, it was a week, due to high volume. While not excited about that, I understand they are busy. I took my car in last night and got a call this morning about the car. They were confused why I took the car in because I wasn't on their schedule, despite doing it a week ago, but looked at it anyways (huge thumbs up for them here). When I asked for the price, it came in $200 higher then I was told twice on the phone. I explained the entire situation to Mike and he honored the price that was quoted to me. I got the call the car was ready two hours later and pick-up was a breeze. I know some would say that there were a few problems but that is some of the best costumer service I have seen in a long time and they were quick to fix it - I will be back. Thanks Mike!

Took car in for oxygen sensor errors and to be checked out. They charged $160 just to check it out…read morewithout doing anything ended up replacing One sensor which was the easiest to replace . Still had the errors afterwards and I was told that it would away . Had a clunk when I test drove and power steering noise was told he didn't know what the issue was with the power steering without checking it out and the clunking noise was a tie rod needed replaced but he couldn't check anything else out he was only checking out the oxygen sensor . So what was the $160 for? The tie rod ended up being a bad strut that broke going down the road if you enjoy throwing $160 away for absolutely nothing and not getting your vehicle fixed properly take it here

Poor service department, will not ever do business with them again! Have owned several Fords and…read moredone with getting screwed by Ford!!

I usually don't write reviews, but this place has horrible customer service. All my gas was stolen…read moreout of my car and they said it's not their fault and won't do anything about it. My car also reeked of cigarettes and they blamed it on wildfire smoke and won't even clean it, said it's not their problem. They promised multiple times to fix my car by a certain date, they have had my car for over a month now. They were going to charge me a ridiculous amount to fix a problem with no guarantee that it would even work minutes after leaving the parking lot. The ladies on the phone are very rude and constantly cut you off when talking to them. I've never experienced this bad of customer service. I would never recommend anyone to go here. If you have car issues and want to save yourself from more stress go anywhere but here.

We bought out 2025 Palisades from Nick. He was very friendly, knowledgeable and helpful. Nick was…read morevery easy to work with, and we would recommend Nick to anyone looking for a vehicle. Tom & Donna V

Purchased a used 2019 Subaru Forester from C&S in May 2025. During the test drive we noticed the…read moreA/C was weak and mentioned it to the salesman. He said "it works, comes on eventually". Back at the store we asked to see the Carfax report to see what it said about the A/C. The report clearly shows their service department worked on the A/C two months prior. After a few days, it was clear the A/C did not work and did not "come on eventually". It cost over $1,000 to have it repaired. I do not recommend.

Went with a coworker to support him in leasing his first car and was very happy with how kind…read moreeveryone was. They helped him understand everything and made sure they gave him the deal he wanted.

My husband and I have been looking to upgrade my vehicles from a sedan to a small SUV. The 2018…read morewinter was so snowy my car couldn't make it out of our driveway. We shopped around at a few different dealerships all week, but Community Honda was the only dealership in town that had an SUV that had everything on our checklist. Not only that, our salesman Josh was awesome! After meeting several salesman at other dealerships, Josh was a breath of fresh air. He talked to us like normal people and didn't just spit out cheesy sales pitches right off the bat like everyone else. We ended up buying from Josh the same day we were shown the vehicle. We are now the proud owners of a Hyundai Tucson and couldn't be more satisfied. Josh is the man, we will remain loyal!

John Deery wasn't my original dealership, as I purchased my 2023 Nissan Versa out of state, but it…read morebecame my go-to for service, and I honestly have no complaint. Scheduling is simple, all the advisors I've worked with have been direct with me, and the wait time estimates are accurate more than not. I've used the shuttle a few times when I didn't want to wait at the dealership, and it's been very reliable. On the days I did end up waiting at the dealership, the waiting room is clean and comfortable. What really won me over was how they handled an oil leak that showed up right after my factory warranty had expired. Instead of leaving me to sort it out myself, they coordinated directly with my extended Nissan warranty and took care of the whole thing without making me chase down approvals or paperwork. It's moments like these that make you realize just how good a place is. There's no pressure, no upselling, nothing that ever felt like I was being steered toward services I didn't actually need. Every visit has been low-stress. When booking a service, always know your maintenance schedule for the vehicle, as it helps save time for everyone involved.

We recently took our Nissan Armada in for service. We were told that our extended warranty would…read morenot cover the service. We were confused why our insurance wouldn't cover it so my husband called our warranty company to get further explanation. We were informed by our warranty company that no inquiries into coverage have been made. I understand that things happen, but this unfortunately was dishonesty from the service department. The work on the vehicle was up to standards, but this is an ethical issue that will likely result in us looking elsewhere for an honest service provider.

If you have a European car this is the place to take it!!! The pricing is on point and the…read moreworkmanship is tip top. Took my 2017 Audi A6 for some new A/M rotors and brakes (stop-tech rotors and Akebono brakes) solved all my problems for $120 plus parts , you will not find a more cost effective place with this quality, I think they are cheap for the kind of work they do! The best thing about this business is that there is no BS, they are honest people doing honest work!!!

This review is in praise of Gaven Farley and the sales crew at Bill Colwell. He almost makes up…read morefor Ford's delays and lack of incentives. ;) I am a tough customer. I ask questions multiple times and go over every last detail before buying. Gaven was very patient and didn't try the typical sales tactics - no four square or VIN etching/dealer prep nonsense and his numbers were always accurate and within reason. While no dealership is perfect, you could do a lot worse than taking a few minutes extra to drive to Hudson.

This review is for Colwell Motors in Mason City, which is owned and managed by the same team as…read moreBill Colwell Ford in Hudson. I'm posting here because the Mason City location is not listed on Yelp, and customers should be aware of my experience with the Colwell ownership group. I had a very disappointing experience with Colwell Motors. The dealership failed to disclose damage they already knew about, and their management team refused to take responsibility after the sale. Before buying the car, I asked multiple times if there were any issues. I was told there was "one small imperfection." After the sale, I discovered significant damage on the other side of the vehicle that was never mentioned. A member of their management team later admitted in writing that he saw this damage before the sale, yet it was not disclosed to me. When I brought this up, the dealership denied responsibility, contradicted themselves, and ignored clear evidence. Their management team refused to correct their own mistake and tried to shift blame instead of addressing the issue honestly. It's clear from my experience that the Colwell ownership group is focused on making the sale, not taking care of their customers. I would not trust their management team.