We had a couple hiccups but Donovan worked it out for me like a pro. I can see why people call…read morethese guys the Toyota whisperers.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

I was lied to about my back brakes being at 1mm and I don't believe they even did an alignment (car…read morestill has a slight pull) When I came in to complain I was condescending to and called a liar. The service manager lied to the owner and said I was yelling at him(I never raised my voice) They take advantage of women! DO NOT BRING YOUR CAR HERE!!

I had went to pape because of a recommendation from a friend, the employees were very sweet but…read morethey had made a mistake on my car. I was disappointed, however after speaking the Jesse, he really went above and beyond to take care of me and my car. The integrity of the shop was really impressive.

I heard about this place through a friend of mine. She talked about how they were so kind, reliable…read moreand did such a great job on her car that she fully trusts them now as her go to mechanic's. I went right away, my brakes and rotors were completely messed up to where I was having a grinding sound when driving. Thankfully, when I got there, I was reassured that it would be within my budget to fix the front brakes. They also were super kind and understanding and allowed me to use their loaner car since my car had to be worked on and I didn't have the funds to pay within the same day. I'm very appreciate of this company and they have gained a forever customer with the service I received.

I have used North Eugene Automotive for many years. The crew there have been outstanding fixing my…read morecar. They even have a loaner car so customers are not without a car while their car is being fixed. If you want a good mechanic go see Brian and gang at North Eugene Automotive.

Great Tesla service on my brake system. Highly recommend their service and operation.read more

I bring my 2003 Toyota Camry, 76K miles to Small world for oil changes. I like that they check out…read morethe car and tell me what might become a problem in the future so I can budget for the repair. The blessing is my car is fine. However, I bought this car 2 years ago and the original owners had green coolant in the radiator and orange coolant in the reserve. The coolants hadn't mixed yet. I thought for sure, as usually at a dealership, they want to do a coolant flush. Small World had a more economical solution and syphoned out the reserve coolant and filled it with the green kind. Thanks for saving me some money. They are also very good about reminding me when I need my next oil change. I had to wait for my car and I made an appointment. It only took an hour and they had a nice waiting room with snacks and coffee and a TV, bathroom. You can always go across the street to do some second hand shopping at St Vincents if you are bored or get something to eat 1 block away.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

This is the third excellent experience I have had with Wayne's Garage. They do a thorough…read moreinspection on my 2003 Avalanche and help me keep her running in tip top shape. The guys are great and I will be back again. You should try them too.

I called about a headlight replacement and they let me drive-in within 10 minutes and replaced it…read moreso quickly! The price was amazing and the staff was kind. I'm definitely coming back.

One thing worth knowing for anyone booking here: don't expect your car to be seen at your scheduled…read moretime. Book expecting a wait. I booked this appointment two days in advance for 1:30 pm wheel alignment had & dropped my car off early at 12:36 pm in case they could start sooner without expectations. From 1 pm till 2:47pm car sat in the parking lot untouched. Around 2 pm someone came over to offer coffee n' water & said thanks for your patience, we've had a tough day, but gave me no timeline. Whenn't even started yet, that I finally went to ask how much longer I was told the it alone takes about an hour, so I was looking at another hour on top of the two I'd already waited and hour from the appointment time. When I raised my concern, the front desk staff told me the appointment time isn't when service starts, it's just your drop-off time. That's not stated anywhere on their website or when booking. After more than two hours with no proactive updates I chose to leave & book with another shop. To the shop: this would've been a completely different experience if someone had simply told me up front that you were running behind & given me the choice to wait or reschedule. I would have rescheduled if that option had been offered honestly & early. Please train your team to flag delays proactively & add a note when booking that appointment times are drop-off windows. That one change would fix everything that went wrong here.

Gail is the master mechanic, a born and bred local who started working on engines at age 3…read more Cash only A solid shooter and a great guy.

Not closed! Moved…read more Gail is a wizzard at Automotive electronics and a heck of a nice guy. Out near Crow, shop is at a residence, a little hard to find, so call him fist. 541-338-8256

I'm new to the PNW, so color me surprised when I turned on my outside car's heater and got hit with…read morethe distinct scent of zoo and port-a-potty. Yup. Rats had moved in. This being a time-sensitive matter, as rats could end up chewing through wires the longer they live in your engine compartment, Sun Automotive thankfully made space for my poor car the same day I called. They kept my car for 3 days and were able to work it in around other customers. They found the nest in my heater box and removed it and sanitized everything and changed the air filter where the rats had started another nest. After all of that, they sprayed herbal rat repellent and sent me on my way. They're pretty expensive, the rat repellent they sprayed was about $140, but they do good work, communicate updates well, and they worked me in same-day when other mechanics I called quoted me a whole week out. Overall, I'm very pleased that they were able to get the rats out before any more damage could occur. My car is now safely in a garage, so this will hopefully never happen again. I plan to return to Sun Automotive for regular maintenance.

First of all, I never write reviews but this company's commercials about how fair and honest they…read moreare, are so outrageous and it could not be further from the truth it angers me every time I see one. You might see some positive reviews and that's only because the people that are writing them still don't know they got ripped off. I arrived in Eugene OR five years ago and the engine light went on in my SUV. I happen to be near an auto parts store and knew they had some testing device. They said they I needed some part replaced, I don't remember what it was called now, but it was $200 and easy to install. I didn't buy it then but went to Sun Automotive on Rustic Pl., to get an estimate to fix it. they looked me in the face and said it was gonna cost $900. I told him how the auto parts store said it would only cost $200 for the part and that would be easy to install. but Sun Automotive said the auto parts store didn't know what they were talking about and to replace it would be very difficult to get to. I suspected a rip off and went to a different auto repair company down the road. Not only did they tell me it was easy to replace that part, but when they checked out the car, the only thing that was wrong was that the gas cap was loose. I'm telling you folks and I have nothing to gain for making this up. These are conniving thieves. BUYER BEWARE !