Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Buyer beware: take your business anywhere else…read more Seven weeks after purchasing a 2026 Subaru Outback, I am still dealing with one of the worst customer service experiences I have ever had. First, the finance department added approximately $4,000 in service, maintenance, and warranty products that I specifically did not want. I was promised a refund within 4-6 weeks, but I am still fighting to recover the money owed to me. Next, the dealership failed to submit my registration within the required 30-day window. After weeks of chasing them, they finally submitted it - incorrectly. They messed up the paperwork required to secure accessible plates for my husband, a 100% disabled military veteran (despite being given all of the necessary information and repeatedly told how important these plates are to his mobility). Think they cared about fixing this? They could have cared less - I had to take hours out of my day to go to the tag office and correct their mistake myself. Finally, they sent me home with the wrong key fob. When I called and asked them to correct their mistake, I was blamed for it (how was that my fault?!) and arrogantly told to, "calm down, lady." Instead of arranging a reasonable solution, they required me to make another two-hour round trip to retrieve the correct fob. I previously bought two Subarus from this dealer under its former ownership and received excellent service. The contrast under the current ownership could not be more striking. I deeply regret this purchase and will never return. Based on my experience, I strongly recommend buying elsewhere.

They WILL rip you off, either the price you pay for the vehicle or the "service" they provide…read more These "professionals" messed with my truck where it don't unlock anymore. They have a joke posted in the service department where they make fun of customers.

We purchased a 2025 Chevy Blazer yesterday from Burkins Chevy. This dealership is definitely a…read morehidden gem. Dale was beyond what we expected. He listened to all our wants and needs and found us a perfect vehicle. We never felt pressured and made our entire purchase enjoyable. What a breath of fresh air to have this entire purchase stress-free. The dealership is very laid back and everyone that works there are extremely friendly. The general manager Jack makes you feel at home the minute you walk in the showroom. This dealership is definitely worth the trip.

If i could give zero stars i would. NEVER and I mean NEVER come here to get your car serviced. I…read morecame in because my Nissan was not letting the key turn. They said that it would probably be a simple fix and that they would do a diagnostic on my car. They did not let me know how much the diagnostic was. I assume that it was free or at the maximum around $150 because they said it came with every car that they would service my mom was there with me and even asked them about it and there was no response on pricing. little did I know that it was $250 to just get your car even looked at and it was over $1000 to fix the key tumbler. I asked another place and they said that it was $60 for the SAME SERVICE. They are price gougers and even though I didn't get anything done on my car I still had to pay $250 for them to even look at it. we considered getting a cheaper service so then they could waive the $250 fee as most dealers do even though there's usually not even a fee to check the car. They said it would be $350 to get the driver belt replaced to my dad then later on said that it would be the $350 plus the $250 and the only way to get the $250 fee waived was to spend $1000 on the key tumbler. this was the worst service that I have ever experienced. I have never even written a review before, but this just had to be known. genuinely I will never come back here, even if they offer me something for the troubles that me and my family went through with them. they even offered me to trade in my car to wave the $250 fee. how ridiculous!!! Please save yourself and NEVER go here. (they also are just outrageously expensive and found multiple things to charge me on that weren't wrong with the car or didn't need replacement!!)

They made this the best car buying experience I have ever had! I've purchased many cars from…read moredifferent dealerships around the city, and this was by far the best and the fastest. I would absolutely recommend this dealership and see if Charlie is available, he was the best! Very attentive, follows up on requests, and ensures you get the best deal possible.

I highly recommend Auto Line for their honest, respectful, knowledgeable sales staff and even the…read morefinance officer John was a pleasure to work with. :) They provide CarFax on their vehicles so you have the history. I saw that my Hyundai Sonata had received minor damage in the past. When I asked they provided a list of everything they had addressed in their 120-point inspection. Jeremy Lane was my amazing salesperson. I asked him to ride with me on the test drive and he was so NOT pushy - it was a pleasure. As a single woman I felt I could trust him. Auto Line offered Allstate extended warranties which I wanted. They took my worn-out trade-in and offered a fair price according to KBB, plus handled the transfer of tags so I didn't have to sit in the DMV. Love that! Auto Line will be my first choice when I need another car and I have given their name out already. So very happy!

10/10 recommend Autoline! From the moment I spotted my dream car in their online inventory and…read moreinquired about it, the entire experience was exceptional. Nick reached out first thing the next morning and was friendly, knowledgeable, and genuinely helpful. From start to finish, everyone at the dealership treated me with honesty and kindness. There was never any pressure--just a team that truly wanted to help me find the right vehicle. They made the trade-in process for my car simple and straightforward, and I drove away in my dream car feeling excited and confident that I had made the right decision. Buying a vehicle can be stressful, but Autoline made it an enjoyable experience. If you're looking for a dealership that values honesty, great customer service, and treats you like a person instead of just another sale, I highly recommend giving them a visit. Thank you, Nick, and the entire Autoline team!

The only reason this is a 1-star review is because Yelp doesn't allow negative stars…read more My experience at this location was unbelievably frustrating and misleading. I paid $1,261 for repair work on my vehicle, and the work was never performed. The individual who took my money was operating inside United Auto's facility, using their location and space to conduct business. At no point was it made clear that he was supposedly an "independent" operator, nor did he appear to be separated from the business in any noticeable way. After the work was not done, I later discovered that the person who took the payment -- "Bobby Body Shop" -- does not appear anywhere on Florida's business registry (Sunbiz.org) and does not appear to have any verifiable license or business presence in the state. United Auto ultimately refunded my money, which I appreciate, but that also confirms that this situation was tied to their location and operations. The process was confusing, unprofessional, and handled with very poor oversight. No customer should ever have to dig through state databases to confirm whether someone working inside a repair facility is even legally registered to perform repairs. This experience caused unnecessary stress and wasted a significant amount of time. Consumers deserve far better clarity, professionalism, and accountability.

They SELL LEMONs!!! The day after purchasing the car the check engine light came on...that happened…read more5 times in the first 30 days...they assured me it was just a fuse and other issues that they "fixed". Every time I took it to them (45 min from where I live) they would clear the "check engine light" however it would come back. At 1 and 1/2 month after purchasing and now "check engine" #4 or 5 by the time I took it to an Auto zone and had them plug in their machine to let me know of issue. That is where they stated that the Catalytic Converter needed to be replaced. Took it back to United auto and Although they "fixed" it...I find out today by a mechanic at Goodyear that the mechanic at United auto placed the catalytic converter BACKWARDS clogging and pushing oil in the wrong direction. Causing my engine to be damaged. Even though they said they were "fixing" the issues, and like they stated "they did not have to help me" because all sales were final...their mechanic made a mistake and now the repair is $3-4K (thousand) and Goodyear cannot guarantee it will keep the car running long term because of the damage his mechanic made. United auto tries to blame me stating I was running the car without oil when it was a mistake by them. This was for sure a LEMON. I paid $12,500 and now I am Out of that money that I PAID in CASH!!!!!...not a loan.