Leandra Jackson at the West Jacksonville CarMax was exceptional. She explained the car buying…read moreprocess and showed me the cars that best fit my expectations and needs. Leandra was never pushy; I feel this was the greatest part of the experience since I was very worried I would purchase a car that was not going to meet my long term expectations. She continually supported my judgement and made my overall car buying experience positive. Leandra has the qualities that make a Salesperson great at her job. She is truly a 5 Salesperson. Leandra, Thank You Once Again Ruth W.

The salesmen could not have been less interested. Kept asking what car I wanted appraised. I came…read moreto buy a car! Turns out I was at the wrong CarMax. When Marcelo gave me the address for the right one, he gave me the wrong address! Intentionally, I am very sure. This was the WORST CarMax experience I have ever had. And we have bought more than 6 cars at different CarMax locations in FL.

Dreaded selling my SUV. Went online to get Kelly Blue Book value and was immediately inundated with…read morenine different companies soliciting my sale. Jenny from Top Dollar Car was the only one that called and left a very professional and thoughtful voicemail. Kayla came out the next day to give me a fair estimate for my SUV. Everyone I worked with at Top Dollar was very professional and followed through with exactly what they said they were going to do. If you want to sell your vehicle at a realistic price and not have any headaches through the process, your only choice in N. Florida is Top Dollar. - John

I purchase a Hyundai Santa Fe 2017 four months ago burning oil every 500 miles the salesman had to…read morehave known about the problem so I am stuck with this problem. And lied to me saying the vehicle had an oil change.

I was recently asked by my daughter to accompany her as she looked to sell her vehicle. My daughter…read morehad done her homework and found the best rate at Autonation through their on line services. Initially, disappointment as the person she had been working with was not there along with another sales rep who knew about our quote etc. Regardless, we are assigned another rep, even after a slight adjustment, my daughter was treated professionally and received an amount that was extremely fair and very close to quoted amount. I was concerned and went along because of some of the prior reviews that I saw, but I can tell you that our experience at Autonation was a very positive one and I would suggest them for your sale, trade or purchase.

This place is the most unprofessional i have dealt with, i called because some guy that works there…read moreoffered me to replace my windshield with my insurance and it was going to cost me nothing, cool, i agreed, did the claim, one week passed and no confirmation or call from them, so today i called and one lady that works on de schedule services department has the most awful attitude, yelling and talking over me when im trying to explain the situation, so i decided to call my insurance and tell them to cancel with them cause this felt like a scam, don't let any one on this dealership try to sell you anything or better yet DONT GO TO THIS DEALERSHIP, they are going to scam you on anything.

Absolutely amazing customer service! James was very helpful and honest, and I found the perfect car…read morefor me. I would recommend them to a friend.

From the owner: Our team is fluent in Portuguese and Spanish, and financing is easy. read more

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

ive been coming here for years,,,,i usually find what i need every time…read more however, i'm very disappointed with this business. i went to get a part from a vehicle...in which it was only "one" of. paid to get in, went to get the part and it was not in the vehicle. how can you not keep an inventory on the items sold? what a waist of time and money.....imagine how many people loose their money becasue a part has already sold. the cashier should be able to tell you if the item has sold especially if they can ask you what part are you looking for. at least allow a entrence pass for another time if they won't refund a blank trip.

I Would like to star by saying I have know and used and worked for Ronnie Sr over the past 15 years…read moreoff and on! This man is truly a good person and has given myself and my family on many times the shirt of his back even after a length of time without contact he was there for me! He has a strong relationship in our area as he has been in business good times and bad times for 40+ years! If Mr Ronnie gives his word on anything from a free tow, to floating a tow bi a few weeks or even a side job, he is good as gold behind his word! , I am writing this review in the memory of Mr. Ronnie Hendricks Sr, Who has be called to a higher power and joined the good lord! My heart breaks as I would like to have said hello and goodbye one more time and THANK him for every single thing he has done including Help me and my family Get on my feet literally days away from being homeless! I am forever grateful to this man and want everyone to know that his Heart and kindness was very real and sometimes misunderstood! I am not family by blood, but this man is more family to me than my own! REST IN PEACE RONNIE! (POPS) Look forward to rejoicing with you someday and please finally enjoy retirement my friend! Rob & Ang M

Got there on time , very knowledgeable and professional got my off the side of the roderead more

These people are horrible my wife and i purchased a car here first wasn't clean took two weeks to…read moreget it clean then when we came back two weeks later we had problems with the car and they said oh well as is customer service is very poor felt like they didn't want to serve us tried to push us off until warranty was over and they did so now were stuck with a lemon do not shop here

This was good only to provide a car. However, the car had major repairs done over 3 year span, very…read morehigh interest rate. Stuck with bill over the value of the original price of car after turning in car. Not good business deal...

Exceptional Service from Start to Finish!…read more I can't say enough good things about ASAP Towing! I was dealing with an abandoned trailer that no one else would even consider helping with. After calling several other companies and hearing, "Sorry, that's not what we do," I finally reached out to ASAP Towing -- and what a difference! From the very first call, everyone on the team was engaged, professional, and genuinely eager to help. They walked me through my options clearly, followed up to make sure everything went smoothly, and treated my situation with real care. Ruthie in customer service was fantastic, Jason in sales was extremely helpful, and Jose -- the magician himself -- somehow managed to remove that massive trailer safely and efficiently. It wasn't easy, but he got it done with skill and professionalism. Thank you, Team ASAP Towing, from the bottom of my heart! You turned a stressful situation into a great experience. You've absolutely earned my trust -- and my business for life. ASAP Towing is truly my one-stop shop for all things towing!

ppy company with zero accountability . I was driving on the Buckman Bridge leaving sufficient…read moredistance between my vehicle and their tow truck. A substantial sized rock hit my windshield that flew off of their flatbed truck. I immediately pulled up next to the truck so my daughter can take pics only to find the ENTIRE flatbed covered in gravel! Lazy! You can see the driver carries a broom but they are too lazy and messy to clean off their trucks. I immediately called the company and spoke to Chad who told me he reviewed the photos I submitted and to send him an estimate, he also asked for a 5 star review! The audacity! I told him of course I'll do a review after they take care of my damage! Did they do as they said? Nope, the owner said I have to go through my insurance! What a joke! It's their negligence which was acknowledging, but I'm the one having to go through my insurance and having the claim affect my rate! This was anew windshield! Do better and take accountability for your sloppy driver and their failure to clear gravel! I will be escalating this! I would not take it this far had it not been neglectful, but this to gross and lack of accountability. I would not recommend anyone using this company! Glass claims are not "free" they still affect your insurance. Jerks!!!!

I went in today to test drive a Tucson, and Cynthia was such an incredible help! She walked me…read morethrough the entire process so seamlessly with such an inviting energy. I ended up purchasing my first ever brand new car, and it was not nearly as intimidating as anticipated because of her help. The attendant that test drove the cars with me, Moody, was also so great and welcoming! He was so well versed on the vehicle features that I wouldn't have even known it was only his first month at the dealership. I had a very painless experience, and will definitely be sending anyone I can their way :)

I am a returning Customer, and my salesman Joe is fantastic. If I ever need another vehicle, I will…read morebe going to see him again. Also, I would like to point out. Chris in finance is very good too.!