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    AutoNation USA San Antonio

    2.1 (37 reviews)
    Open 9:00 am - 8:00 pm

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    6 months ago

    Best place to ever buy a quick honest and salesman sure you ask for him if you need anything at all.

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    3 years ago

    Do not buy here, sold me a car with a an open recall. They will leave you out to dry. Customer service is trash.

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    Ask the Community - AutoNation USA San Antonio

    Review Highlights - AutoNation USA San Antonio

    She got me a fair offer for my Jeep and I walked out the door with a check about an hour and a half after I arrived just as promised.

    Mentioned in 2 reviews

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    EchoPark Automotive  - San Antonio

    EchoPark Automotive - San Antonio

    3.0
    (82 reviews)

    I should have known better, phone reception was horrible at this location and wasn't able to look…read moreat yelp reviews. Rushed to make 3:30 appointment. Got there and waited 40 minutes before we were approached by sales rep. We are from out of town and only went to Echo Park because of their seven day return policy. Time to find out it doesn't apply if you have a trade-in. Also, if it exceeds 250 miles that dishonor the seven day return policy as well. Plus a $700 protection spray that MUST be purchased on all vehicles. At this point 99% chance I wouldn't get a car here. Just waiting to get trade in value and "bottom dollar" Sales manager is quite deceptive, brash, emotionless in his dealings. We fell into the old wait wait wait wait wait and wait longer game with this cast of clowns. Problem is the longer I wait the more furious I get. The presentation took past 5:00 PM. Which means we couldn't go to the bank and get a cashiers check., as they will only accept $5000 on a debit card, which forces you into financing - go figure. Example of their magical math. Sticker price on the car was $23k, had a $4k trade in, bottom line was $22k - GOT MY KEYS FROM MY TRADE IN AND WENT HOME I couldn't get the bottom dollar until I got my keys and was leaving after a 30 minute wait ! When I'm leaving , suddenly they run to me with a laptop and the spreadsheet with the cost - screw them and the utter waste of time at this trash hole!!!!! Only a fool would deal with Ben and his cast of clowns

    Beware. Went in to…read morecheck out a vehicle, after looking it over there was a clear leak in the engine. When this was brought to the sales manager's attention the response was, "we used to deal in higher end vehicles and now we deal in lower quality" the manager did not want to see the leak or acknowledge it was there. According to him their company standard is "a leak that doesn't touch the ground is considered seepage" That was all we needed to hear to exit the conversation.

    Sell It 2 Gunn

    Sell It 2 Gunn

    4.4
    (7 reviews)

    A very pleasant and PROFESSIONAL experience we had, dealing with Mr. Abel Tesema, and his…read moreSupervisor Justin! I've traveled the globe with the military over 26+ years service to our nation, and I have seen it all with various customer support from Car dealerships, and/or car services. The attention to detail in consumer relations with Justin was above reproach! He listened attentively, was patient, and ascertain my sincere concerns. No lowballing with these guys! Abel and Justin shoot straight from the hip, with being accurate in my appraisal/assessment, and backed their assessment up with pure knowledge of their offer. We visited CARMAX, CARVANNA, and several local auto dealers in San Antonio, and NONE gave us the quality and professionalism like Justin and Abel did. They did the test-drive of my vehicle, checked to make sure my car was operable, the way I conveyed, and we signed a few papers, and the check was in my hands 30 mins later! Lastly, I should mention that I got an offer above the KBB offer of what Sell it 2 Gunn had by a few hundred dollars-but because our experience dealing with Justin and Abel was so darn professional- we elected to go back to them! Today, in the modern era, its quite hard to receive 5 star customer support in the car industry due to many different things occurring. But these two gentlemen definitely will be getting my business when its time for my teenager to car shop. THANK YOU JUSTIN and ABEL!!!! You guys ROCK!!

    It doesn't get any easier than this! I found a car at CarMax that I wanted to purchase and they…read moregave me an appraisal for my trade-in. I thought I could get more so I took my car home and checked with kbb.com. I was surprised to see KBB offer was right at what CarMax had quoted. My car was in great shape and I thought I could get more for it. I got a call from Blake about 5 minutes after I submitted it to KBB. He explained the process and we set a time for me to bring it in to have them put it on the lift for an inspection and make me an offer. I told him what I was looking for, slightly over KBB & CarMax. I took my car in and I was met by Blake, Abel & Justin. All three were super friendly and professional. I gave them my keys, they gave me a Sprite and I waited for them to complete their inspection. They came back with an offer I was looking for, a tad more than KBB and I was happy! I needed my car for a few more days, as the offer was good for 7 days. I told them I accepted their offer and would bring the car back a few days later. I returned to Si2G, and gave them the keys and the title, along with a copy of my driver's license. I had to take a business call so they set me up on WiFi in a little office in the Service area while they worked on cutting me the check. Blanke showed up about 35 minutes later with paperwork for me to sign which took all of 5 minutes. He handed me a check and then had the courtesy to order me an Uber to get me home. I could have received more money by selling it privately but I would have had to deal with the hassle of no-shows and the sale dragging on possibly beyond 45 days and I didn't want to wait. Thank you to Blake, Abel & Justin. What a smooth process and an enjoyable process! I wish you all the best at Sell It To Gunn!

    Rusel Felts Motor Co

    Rusel Felts Motor Co

    4.2
    (17 reviews)

    My husband and I know what we like, fortunately for me, its usually the same. We were shopping to…read morereplace and upgrade our F-250. On CarGurus.com, I found the truck I thought was perfect for us. To our wonderful surprise, it was listed by Russel Felts Motor Co. When we drove up unannounced to this very unassuming office with cars in the back, our prayers were answered when the salesman, Rob Aleman, came out to meet us. I don't usually like when car salesmen circle you like vultures. But Rob just came out of the door and introduced himself to my husband and I. We instantly felt at ease with this polite and laid back gentleman. We told him why we were there. He took us right to the truck, he got the keys, we test drove, loved it. Went in, got paperwork started and chatted together, got to know each other while the paperwork was being handled by Joey. Joey was also nice guy. Rob made us feel like we had been friends for years! I hope everyone can have a great car-buying experience like us. Need a car, go see our friend Rob. Thanks Rob! I should also say we got a good and reasonable offer for our old truck, we got good terms on our new truck, and they both made it super easy to do business here. No pressure, no hassle, no smoke.

    Why bother going anywhere else? We had a fantastic experience purchasing our 2019 Kia Sorento here…read more We knew what we were looking for and found the car on cargurus.com. Over the phone, the staff were friendly and easy going. When we arrived, the car was ready to look at. It was exactly what we wanted. We had a budget and were able to stay within that budget. The whole process took less than an hour. The company has a real down to earth feel-they take your photo next to the new car and post it on their wall! The staff have an easy way about them that makes you feel comfortable and not like you're being manipulated. It's a very small dealership and off the beaten path, but soooo worth your while! Also want to note that they let us take the vehicle home the night before purchasing with a small deposit so we could have our mechanic take a look at it. Not many other dealers would let you do that or they might give you a hard time. But these guys made it easy and convenient for us!

    AutoNation USA San Antonio - usedcardealers - Updated August 2026

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