A very pleasant and PROFESSIONAL experience we had, dealing with Mr. Abel Tesema, and his Supervisor Justin! I've traveled the globe with the military over 26+ years service to our nation, and I have seen it all with various customer support from Car dealerships, and/or car services. The attention to detail in consumer relations with Justin was above reproach! He listened attentively, was patient, and ascertain my sincere concerns. No lowballing with these guys! Abel and Justin shoot straight from the hip, with being accurate in my appraisal/assessment, and backed their assessment up with pure knowledge of their offer. We visited CARMAX, CARVANNA, and several local auto dealers in San Antonio, and NONE gave us the quality and professionalism like Justin and Abel did. They did the test-drive of my vehicle, checked to make sure my car was operable, the way I conveyed, and we signed a few papers, and the check was in my hands 30 mins later! Lastly, I should mention that I got an offer above the KBB offer of what Sell it 2 Gunn had by a few hundred dollars-but because our experience dealing with Justin and Abel was so darn professional- we elected to go back to them! Today, in the modern era, its quite hard to receive 5 star customer support in the car industry due to many different things occurring. But these two gentlemen definitely will be getting my business when its time for my teenager to car shop. THANK YOU JUSTIN and ABEL!!!! You guys ROCK!! read more

It doesn't get any easier than this! I found a car at CarMax that I wanted to purchase and they gave me an appraisal for my trade-in. I thought I could get more so I took my car home and checked with kbb.com. I was surprised to see KBB offer was right at what CarMax had quoted. My car was in great shape and I thought I could get more for it. I got a call from Blake about 5 minutes after I submitted it to KBB. He explained the process and we set a time for me to bring it in to have them put it on the lift for an inspection and make me an offer. I told him what I was looking for, slightly over KBB & CarMax. I took my car in and I was met by Blake, Abel & Justin. All three were super friendly and professional. I gave them my keys, they gave me a Sprite and I waited for them to complete their inspection. They came back with an offer I was looking for, a tad more than KBB and I was happy! I needed my car for a few more days, as the offer was good for 7 days. I told them I accepted their offer and would bring the car back a few days later. I returned to Si2G, and gave them the keys and the title, along with a copy of my driver's license. I had to take a business call so they set me up on WiFi in a little office in the Service area while they worked on cutting me the check. Blanke showed up about 35 minutes later with paperwork for me to sign which took all of 5 minutes. He handed me a check and then had the courtesy to order me an Uber to get me home. I could have received more money by selling it privately but I would have had to deal with the hassle of no-shows and the sale dragging on possibly beyond 45 days and I didn't want to wait. Thank you to Blake, Abel & Justin. What a smooth process and an enjoyable process! I wish you all the best at Sell It To Gunn! read more

Extremely easy process. Ran my auto through KBB, then Justin from Si2G called to set up an appointment. Took my car in, they crossed referenced to make sure all my options matched up. They actually gave me more than KBB recommended, which put me at the higher end of the KBB price point. Signed a few pieces of paper, got a check, and it is that simple. Could I have received more money by selling it on my own? Maybe? But, to be done within a couple hours makes it well worth it! Great job Justin and Gunn! read more

J.T. was so helpful! Assisted my ill mother; fair price for her vehicle and conducted all business with her in our home due to her inability to travel. If you cannot or do not have the time to sell your own vehicle, call J.T. and get them to appraise it. The entire staff delivered top-notch customer service. read more

Relaxed, low-key kind of environment. I like the idea of it not being located IN a dealership, though it is close in proximity, no worry of the all-to-eager sales guy coming and trying to shove you in to their worst unit. Took in my second vehicle, and though the price wasn't what I expected, Joshua did an excellent job of walking me through the history of my vehicle, and even thoroughly explained some of the factors that go in to their pricing, several points of which I had not previously thought of. We couldn't come to an agreement as far as price, (no need to put my personal information out as to why) but Joshua shook my hand and we left as friends. Couldn't complain as far as service and speed, just wish my Ford Focus wasn't such a hunk of crap. Oh whale. Would Sell It 2 Gunn any day! read more

Everyone is very kind and willing to work with you. They're very personable and understanding. Great experience with the employees.

The location is easy enough to find with the flags but the actual place is like the back corner of an office building. I feel like it is a gross misrepresentation of the Gunn brand having visited a couple of Gunn dealerships and they should consider redoing this area to make it have less of an after-thought kind of presence. The people working were all pretty personable. They walk with you and do a visual inspection and then you test drive the car together. They offered me an increased amount than what I was originally quoted by KBB's Instant Cash offer but then a manager came out and re-did the inspection and test drive and dropped the quoted price by quite a bit. He stated that he was able to get two retailers that were interested in the vehicle but quoted me almost $1,800 less than the original guy and over $2,500 less than the actual dealership. I work retail so I understand protecting margins and what not, but I'm also not going to be low-balled either. read more