When the dashboard on my MBZ indicated I needed to add a quart of motor oil, good thing O'Reilly…read moreAuto Parts was close by. I had just dined at Urbane Cafe on W Point Loma and not far. There's plenty of free parking on the lot. Once inside I headed towards the shelves motor oil and picked out the one for my car. This shop was clean, with shiny floors and organized merchandise. There was good selection of motor oils for European vehicles and reasonably priced. The staffers seemed to be helpful as they took their time with each customer, but some not as efficient to move the long line of waiting customers along. Jorge, the staffer who helped me went beyond his scope of service. Even though I'm feminine and such a girly girl, I am capable of popping the hood open to pour motor oil into the engine. With Jorge's help by providing the funnel made it easier. Jorge even brought out a few tools to tighten the license plate frame on the bumper. Details with service that make a difference and always make me a repeat customer. I've been to other shops in the LA area, which is why my info was already in their system. Jorge was beyond helpful, courteous, nice and had a positive attitude. I wanted to spotlight his efforts and wish other businesses would do the same for customers. Oh YES! O'Reilly gets my Recommend!!

Great customer service. Friendly staff, very helpful, and they found everything I was looking for…read more One of the best auto parts stores I've been to. Highly recommend!

I came here to get some batteries. I walked in and I asked an employee if they had V6 batteries…read more She pointed it out to me and I grabbed it and I was ready to go. So I lined up in the line where there was no one else... I then waited to be called to a register.. and waited... And waited.. there were about 3 employees at the front just talking, walking around and even picking up the phone while I waited.. I was with my buddy and we looked at each other like... Wow.. no one huh? Then the same lady that pointed out the batteries got to the front and was like "have you been helped yet?" I was like nope.. she then helped us and she seemed rather frustrated that no one else wanted to help us out.. what should have been a quick trip turned into a 15min waiting period.. I wouldn't come back.

Great customer service! Special shoutout to Lamont for helping me! Very helpful and kindread more

Amazing experience! The staff was super friendly and incredibly helpful. They helped me find…read moreeverything I needed and took the time to make sure all the parts were correct. Great customer service and very knowledgeable team. Highly recommend this NAPA Auto Parts location!

Received incredible service from Shawn, he did a great job and literally gave me advice ro save my…read moreengine, and also noticed i had a leak from my reservoir, which was causing my car to stall out leaking into the spark plugs. This guy is amazing.

Gerald from AutoZone is an angel!! He was so kind and knew exactly what my car needed. Helped me…read moreget rusted bolts off of my 2008 car to replace the hood latch. Gerald and AutoZone ocean beach is a definite 10 out of 10!!!

10 stars for Gerald! He helped me determine that my brake light was out and changed it for me. He…read morewas so nice and we enjoyed some good conversation too.

This place is awesome. They carry a ton of detailing products/supplies and know everything about…read morethem. Super helpful and don't have an attitude if you are just doing your own vehicles and not a professional detailing company. They will sell you the products you need for your application without trying to force other items on you.

This place is a car care enthusiast's dream. Lex helped me pick out exactly what I needed for a…read morefull detail on my new car and explained how each product worked. I had a few specific concerns I wasn't sure how to tackle, and he not only shared advice from his years of detailing experience, he actually brought out several products to test on my car so we could see what worked best. He worked from least aggressive to most aggressive, explaining what each one did and what to watch for: dwell time, hot surfaces, applicator choices, and so on. Their selection is great, and they carry some unique niche tools that make tough jobs easy. I'm very much looking forward to the next time I visit.

Recently ordered a trailer hitch and wiring for my Subaru and the process was simple and straight…read moreforward. What really set things above the rest was the customer service received upon pick up. Went in with my son in the stroller and with zero hesitation, the Rack Attack Team carried the hitch to my car and loaded it for me. I haven't experienced that type of customer service in a retail storefront in years - kudos to you guys and thank you for taking the extra step!

I bought a Thule Expos 2-bike rack. It had a problem with the hitch pin not disengaging. The…read moremanager (do not know how to spell his name - very sorry) provided EXCELLENT customer service. He saw the problem and immediately replaced the entire bike rack! No need to hasstle with Thule, which I greatly appreciated. THANKS!

Best car repair shop ever! They are honest and get the work done in a timely manor! I hate car…read moreissues but I love coming here! I can't say enough good things this crew!

Be careful relying on what Mission Bay Automotive tells you regarding WHEN your vehicle will…read moreactually be looked at. You might up paying for 2 tow bills like I did, a lost day, and the headache of finding another shop/time off work. I called at 9am to have the fuel lines replaced on my 68 Chevelle. Marcos told me they would look it at, had the time, and asked me to have it towed in right away. I arranged and paid for a tow to their shop, and Marcos confirmed they received it at 11am. I stopped by at lunch to meet him in person, add a few items like FiTech reset and parking brake adjustments, and he said the techs would get to it and he'd have an estimate by END OF DAY. No call from Marcos, so I called him at 4:30. Nothing had been done. No assessment, no techs looked at it, and when I asked so why did he have me tow it in, the conversation went sideways and he said "Maybe you should take it somewhere else" and that they'd push it outside and I could pick it up! My issue is not that the shop is busy (they all tell you that) - the issue is I paid for it to be towed in because he said they'd take a look at it and have an assessment by end of day. When I called him at 4:30, nothing had been done and I was met with the attitude/tone to take it somewhere else. I was pretty stuck having already paid for the tow there, and asked if they would get to it tomorrow, and he refused to answer and left me with no choice but to pick it up. Mission Auto gets great reviews - I'm not disputing that. That's the very reason I reached out to them. But I have to balance it with my very bad experience, so bad that this is my first yelp review. Warning: *especially if you tow your car to them, have them stick to their assessment timelines (not the fix, just the estimate). Towing it there means you are "stuck" so they don't have to stick to their word. The result can be a lost day, two tow bills and more headache/time off work to have it go to another shop because they won't acknowledge they missed the timeline THEY promised, and when challenged, will leave your car and keys at the door.

Fantastic experience from start to finish. I took my CLS550 and They fixed my car fast, charged a…read morefair price, and the front desk staff was very polite. Highly recommend this shop!

I am an environmentalists and found that somebody changed their oil on the side of the road brought…read moreit to these nice gentlemen and without any questions they dumped it properly in there recycling barrels the shop was very clean and organized i just felt a very good vibe from them.God bless you and your business.

Outstanding Customer Service - Gary Went Above and Beyond!…read more I can't say enough good things about Gary and his shop! I had a bit of a mishap on Saturday morning - put the wrong address in my maps and didn't make it before closing time. Gary had already called to let me know he'd wait a bit, but by the time I got his message, it was 15 minutes past closing and he'd already left. Here's where Gary really showed what exceptional customer service looks like: I called him back, and even though he was already on his way home, he turned around and came back to open the shop for me. I am so incredibly grateful because I really needed that battery that same day. And if that wasn't enough, his price was almost HALF of what West Marine was going to charge me for the equivalent battery! Gary's combination of honest pricing and willingness to go the extra mile (literally!) for his customers is rare these days. If you need a battery, skip the big box stores and support this local business. You won't regret it!

Great store. Frank was a delight, helpful and cheerful. Fair pricing and huge selection.read more