Great customer service! Special shoutout to Lamont for helping me! Very helpful and kindread more

I came here to get some batteries. I walked in and I asked an employee if they had V6 batteries…read more She pointed it out to me and I grabbed it and I was ready to go. So I lined up in the line where there was no one else... I then waited to be called to a register.. and waited... And waited.. there were about 3 employees at the front just talking, walking around and even picking up the phone while I waited.. I was with my buddy and we looked at each other like... Wow.. no one huh? Then the same lady that pointed out the batteries got to the front and was like "have you been helped yet?" I was like nope.. she then helped us and she seemed rather frustrated that no one else wanted to help us out.. what should have been a quick trip turned into a 15min waiting period.. I wouldn't come back.

Amazing experience! The staff was super friendly and incredibly helpful. They helped me find…read moreeverything I needed and took the time to make sure all the parts were correct. Great customer service and very knowledgeable team. Highly recommend this NAPA Auto Parts location!

Received incredible service from Shawn, he did a great job and literally gave me advice ro save my…read moreengine, and also noticed i had a leak from my reservoir, which was causing my car to stall out leaking into the spark plugs. This guy is amazing.

My dude Fernando was a great help. Treated me with respect and very easy to work with. I appreciate…read morehis service

10 stars for Gerald! He helped me determine that my brake light was out and changed it for me. He…read morewas so nice and we enjoyed some good conversation too.

This place is a car care enthusiast's dream. Lex helped me pick out exactly what I needed for a…read morefull detail on my new car and explained how each product worked. I had a few specific concerns I wasn't sure how to tackle, and he not only shared advice from his years of detailing experience, he actually brought out several products to test on my car so we could see what worked best. He worked from least aggressive to most aggressive, explaining what each one did and what to watch for: dwell time, hot surfaces, applicator choices, and so on. Their selection is great, and they carry some unique niche tools that make tough jobs easy. I'm very much looking forward to the next time I visit.

From the owner: Premium Auto Detailing Supplies and Training. Great brands of tools and chemicals from RUPES,…read moreKoch-Chemie, Autofiber, P&S, P&S Off Road, Colourlock, Oberk, Car Candy, MTM Hydro Acqualine, Solution Finish, Buff & Shine Pads, Gritguard, IK Sprayers and Active Pressure Washers.

Had a great experience here highly recommend. The staff was very knowledgeable and when I came back…read morefor additional questions, they were very accommodating.

Recently ordered a trailer hitch and wiring for my Subaru and the process was simple and straight…read moreforward. What really set things above the rest was the customer service received upon pick up. Went in with my son in the stroller and with zero hesitation, the Rack Attack Team carried the hitch to my car and loaded it for me. I haven't experienced that type of customer service in a retail storefront in years - kudos to you guys and thank you for taking the extra step!

Thorough inspection, respectful and timely communication, very quick turnaround! Thank you, Marcos!read more

Be careful relying on what Mission Bay Automotive tells you regarding WHEN your vehicle will…read moreactually be looked at. You might up paying for 2 tow bills like I did, a lost day, and the headache of finding another shop/time off work. I called at 9am to have the fuel lines replaced on my 68 Chevelle. Marcos told me they would look it at, had the time, and asked me to have it towed in right away. I arranged and paid for a tow to their shop, and Marcos confirmed they received it at 11am. I stopped by at lunch to meet him in person, add a few items like FiTech reset and parking brake adjustments, and he said the techs would get to it and he'd have an estimate by END OF DAY. No call from Marcos, so I called him at 4:30. Nothing had been done. No assessment, no techs looked at it, and when I asked so why did he have me tow it in, the conversation went sideways and he said "Maybe you should take it somewhere else" and that they'd push it outside and I could pick it up! My issue is not that the shop is busy (they all tell you that) - the issue is I paid for it to be towed in because he said they'd take a look at it and have an assessment by end of day. When I called him at 4:30, nothing had been done and I was met with the attitude/tone to take it somewhere else. I was pretty stuck having already paid for the tow there, and asked if they would get to it tomorrow, and he refused to answer and left me with no choice but to pick it up. Mission Auto gets great reviews - I'm not disputing that. That's the very reason I reached out to them. But I have to balance it with my very bad experience, so bad that this is my first yelp review. Warning: *especially if you tow your car to them, have them stick to their assessment timelines (not the fix, just the estimate). Towing it there means you are "stuck" so they don't have to stick to their word. The result can be a lost day, two tow bills and more headache/time off work to have it go to another shop because they won't acknowledge they missed the timeline THEY promised, and when challenged, will leave your car and keys at the door.

I'm so pleased with the quality and value of the work they did on my business cargo van. Although…read morenot a European model, they took my Ford Cargo van and did a complete oil change, air filter, and wheel alignment to keep us running and successful on the road for our floral customers in time for Valentine's Day! The complimentary touches do not go unnoticed, the thank you chocolates and the van wash delighted me and are just the right touch of sophistication. A big thank you to Susan!

I want to give a huge shout-out to Autohaus Munich, specifically Grigory and Susane. They resolved…read morein three days what other mechanics couldn't figure out in three months. Grisha was incredibly thorough--he explained what needed to be done, how, why, and when. Transparency was guaranteed throughout the process. After dealing with the sheer unprofessionalism of mechanics with narrow views, greed, and lack of competence, Grisha broke it down clearly and nailed it. In the last four months, I encountered so much incompetence trying to understand what was happening with my Jaguar. Autohaus Munich showed true professionalism, phenomenal customer service, and guaranteed great work--and they certainly charged me fairly. Needless to say, my car feels incredible today. Highly recommend!