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    AutoSavvy - Fort Worth

    2.3 (35 reviews)
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    Karina M.

    Bought 2021 Honda Pilot from AUTOSAVVY on 4/27. They agreed to replace the bumper because it wasn't staying attached correctly. They loaned us a vehicle while they replaced the bumper. This was nice and why this is 1 star instead of 0. We left a garage door opener in the vehicle we traded in and were told the opener would come in the Honda when delivered on 5/10 but it did not. They said they would overnight it. But they did not. We called several times but no one knew about it and were told we would get a call back but *never* did. It wasn't sent out until 5/19. We called several times about other concerns and they were treated the same. We took it to a shop on 5/16 where we learned it needed these repairs: CV Axle leak, chunk out of serpentine belt, alignment front and rear, valve cover gaskets(totaling $1,171.79), and air conditioner (totaling $350-$2,300). Also the auto high beams and outdoor temperature sensor are both not working. We contacted AUTOSAVVY with concerns that these major items were missed on their 150+ point inspection that they claim is more rigorous than other dealerships because of the process they have to go through to rebrand a title. The dealership is denying responsibility for selling a vehicle with safety issues that failed an inspection and they are not honoring the 30 day guarantee. Do not believe the safety and inspection stories they push. They didn't honor anything they claimed during the sale. Now on 5/22 the transmission is broken. We have had this vehicle for 11 days. This many issues right off the lot is absolutely unacceptable. And we got pulled over for expired temporary plates (expired on 5/6 but we didn't even receive the vehicle until 5/10). This has been the worst vehicle purchasing experience and I will do my best to keep others from dealing with the issues we've had with AUTOSAVVY. Communication and follow through has been abysmal. Do not buy from this dealership. They can fix this by taking the vehicle back and giving us all of our money back or by paying for all repairs where we live by 6/26/23. We no longer trust Autosavvy. The vehicle they sold us under the promise of a rigorous inspection and repairs was a lie. See BBB reviews here: https://www.bbb.org/us/ut/woods-cross/profile/used-car-dealers/autosavvy-1166-22215320/customer-reviews

    This place sucks not even after two days all these lights came on and they should be better about checking their cars before selling them my car literally stopped in middle of the highway I had to take it to an actual dealership to get it checked out. It's a brand new car too stop letting people drive unsafe cars and risking their life's on the roads please.

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