Was in the area one morning so I decided to look for a car wash. This one is tucked in the corner…read morenear Johnnie's, which is where I was going to pick up an order to prepare for New Years Eve--convenient! I gave them a call; I could see the waiting room was empty but there didn't seem to be instructions to enter your car, the car doors were closed, nor was there a place to pull in, so I thought perhaps it was appointments only. The guy who answered sounded exasperated when I asked if it was appointments or drop in, and said he had a lot of cars. Ok.... well, that didn't answer my question, but I get it. You don't want to answer the phone and/or wash my car, so I'll go elsewhere. Someone else drove up, seeming equally confused, and drove off after a minute or so. Just before I left I saw a third car pull up and the guy went inside and I think he left behind me, too, without service. So I'm not sure how this place works and I'm not sure they're all that friendly to customers given my experience when I was seeking service.

The first time in forever where getting my car detailed was painless throughout the whole process…read more Everything was simple from getting a quote, to scheduling, to dropping off my car, and a bonus ride from Stefan back to my house! The 5 star rating comes from this detailer going above and beyond and the extreme attention to detail before I even brought my car in to the moment I drove it out. I came to get a ceramic coating on 2021 vehicle that was less than a week old. Stefan removed all the scratches from the Toyota "dealership car wash". It's crazy how my car looks newer after a week than the day I bought it! The ceramic coating makes the black paint look very deep and brings out more detail the metallic flake in the paint has. After my detail & ceramic coating I spent a while looking my car up and down from every single angle trying to find a single imperfection. There wasn't a single one... As a car enthusiast I've had 100's of details but this is the first where I haven't notice a spot that was glossed over. Every single inch received the full treatment. I'll be coming back for regular maintenance in the winter and definitely referring people to come check this place out.

Been going here for over 2 years the service has gone down they don't wash the inside windows good…read moreand they don't wipe the dashboard down I have the same marks I had on my doors and steering wheel I had to tell them to wipe the plate going into the car because they didn't do that they where standing around talking half the time three guys today, spend over $30.00 for a wash they should be doing a way better job.

Have used Northwest Car Wash for years. Business product continues to decline in recent years…read more Monday the 15th June was a $38 wash as I usually get. Not a simple wash. For about a year they do not clean aluminum wheels of dirt and brake dust that can lead to corrosion if left unattended. The auto wash machine does not clean the wheels of brake dust and road dirt. The two people towel wiping the car did not do the wheels with a towel to remove the dirt. I got a towel and wiped the aluminum wheels, the two people saying the car was ready just laughed. Neither speak English when I asked about dirt still on wheels. Laughing lazy bad attitude people get zero tip. Poor service and bad attitude of the owner on training and staff selection is what Northwest Car Wash has become, go elsewhere. Learn how to wash your car wheels if you chose this place for a car wash. Wipe down is also spotty, poor workmanship and supervision dies not work. Front of car remains with bug spots. Finish the wheel wash at home and get the front of the car clean yourself. Also unable to understand man at the payment counter, poor English. Wash company in Barrington on Northwest Highway was today far superior.

Fantastic service! Vic is a professional! His attention to detail is superb! I will use him in the…read morefuture!

I can't rave enough about Vic's Auto Detailing. Vic was able to remove surface marks on the…read moreexterior, and stains on the interior, I thought were permanent. It's about a month later... And I'm still extremely impressed with how thoroughly my car was detailed. Highly recommend

Artists , they make your car beautiful are honest and care a lot about the work…read more Every car they have done has been flawless

For the longest time, I was looking for someone to remove the protective film from the hood of my…read morecar. It had become very old, was chipping away, nearly impossible to remove, and looked extremely ugly. At LUSTR Automotive, I received excellent service. The staff was professional, extremely knowledgeable, and knew exactly what they were doing. They completely removed the protective film, and my car looks like new again. They were also very patient and explained every step of the process. The whole experience was smooth, and I'm very happy with the results. On top of that, they polished my dingy headlights and what a difference that made! I highly recommend LUSTR Automotive!!!!!

The oil filter was not changed during my oil change. My oil is completely dirty. This is…read moreincompetence. Avoid this shop or risk engine damage. Now I need to get my oil changed correctly.

Brought my daughters car in for an oil change because the reviews were outstanding. They did NOT…read moredisappoint! Spoke with Alex (who is amazing) on the phone and he was able to get us in and out in about 20 minutes... at the end of the day on a Friday! The price was extremely reasonable with no upselling! Very trustworthy and professional! We will be coming back for sure!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

Nathan did an amazing job with my wife's Audi for a great Christmas present. The 9 year old car…read moreneeded a little TLC and Nathan was very thorough. He walked me through the process both on the phone and in person. Nathan did a great job and my wife was very pleased. The interior looks like new. I would highly recommend.

Nathan and Jack did such a wonderful job replacing all 4 brake rotors as well as flushing the brake…read morefluid. They also replaced the engine and cabin air filters. My husband and I purchased our vehicle used earlier this year and were told we had "at least" 5,000 more miles left on our brakes, even though my husband and I both heard squeaks when we braked. Nathan overheard my car and immediately knew what needed to be done. Both gentlemen were friendly and knowledgeable and the price was way less than I had expected if you would go to a shop. Highly recommend using their services!

I found DPS randomly online, turned out to be a great experience. We went to get some audio…read morecomponents and side steps installed on our campervan. The customer service was really good. I initially emailed them to get info on the cost and timing, they consistently replied within a few hours and were very helpful. They got me in within the next few days. Their showroom is really organized and clean. I got a tour of the back garage area, which was way bigger than you'd expect from seeing the front of the building. They had a lot of high end cars getting work done, ranging from full vehicle wraps and audio installs. The work completed worked properly and was a very clean install. They left my vehicle very clean and gave me all the original packaging and instructions. I had a great experience with DPS and plan to bring other vehicles there when I need any work done.

I had my daughter's car wrapped at DPS. She loves her Mystery Machine!…read more We had a previous car wrapped at another place and had a terrible job done there. DPS did a crazy beautiful, professional job. Every single detail is perfect. The inside of the hood, doors and gas tank are all amazing. So glad we found these guys! I will be back when I get my Bronco.