the store located at whiskey road and east pine log. I was in with wipers in my hand for my…read moreneighbors vehicle. he ask me the vehicle, I don't know , wipers in hand, no other customers in store, he could have measured them, walked over 10 ' and handed them to me. he insists on looking them up, he tells me they 20 and that's what I needed. still standing his sorry ass behind the counter, offering no help. I walked out and went to Oreilys and the lady measured them, walked 20' came back and set them on the counter. last time for using advanced auto. Maybe he was the only one like that. the lady in oreillys said some one earlier had complained also.

Very helpful. Allowed me to see if the oil cap that Walmart lost (and lied about) fit before…read morecharging me. The counterman recommended a very nice mechanic that fixed the problem caused by Walmart. I tried to give him a tip and he refused saying he just wants to help. I'm bringing them donuts tomorrow.

I went to a mechanic to get my head and taillights replaced and felt like the shop was…read moredisrespecting me and wanting to rip me off. I decided to try and replace them myself and went to O'Reilly's where Mike (Michael?) completely made my day! He was friendly, attentive, caring, helped me choose affordable lights, and even came out to my car and taught me how to change the lights, in addition to other parts of the car. He went above and beyond to help me and made me a loyal customer for good. It is rare to find young people like him these days! Please give him recognition.

I walked in on weekday and was a bit a rush. I know O'Reilly will answer your question and give you…read moreadvice on your repairs. This really is important and helps when you need a second opinion on a repair. Today, I was hopingm to just pick up a few things and be on my way. The problem was I saw there were four employees. Three employees that look like management were all helping someone in the back. This left one employee managing the store. I walked in hoping to just complete my purchase and be in and out, two people were in line ahead of me. The person talking to the cashier was talking about the repairs and the correct parts they need, which is perfect, but in about five minutes a long line appeared. I probably did not get to the cashier until a good 15 minutes. I saw the three employees walk by several times, which left me confused as to why it took three people to look at one customer issue, while leaving only one cashier to handle the store.

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!

Took my vehicle in and they took care of what the problem was and told me everything they were…read moredoing and how much it cost. Even gave a break down of all parts. Keep me up to date on repair. Brad at the front desk was more than pleasant and very professional. I can see why they are busy worth taking your vehicle for service there.

I recently purchased my new Hyundai Santa Fe from a gentleman by the name of Deondrae. He was such…read morea professional and I appreciated that he was not overbearing. He was respectful and heard my concerns. Any concerns were addressed immediately. If you need a new car, go see Deondrae!

Ask for Angel! I told him what I wanted, how much I was willing to pay, and he was very easy to…read morework with. He told me options I had not thought about, and I ended up leaving in a new car! Second one from this dealership!

I just wanted to leave a review for my tow truck guy Kenny , he made sure I got help I had…read moresomewhere to sleep by getting me a hotel with his own money introduces me to all the people at the shop that are nice as well. Saved me lots of time on things my company couldn't . I really appreciate the whole team !

The guy over presses on everything, and if you don't show receipts, he will definitely double the…read moreprice. Not to mention he will assume you're making his mechanic so, he will try to write up a bill for you. That's double what he's charging. Do not trust this guy.

No nonsense, no upselling, no pressure…read more The employees here are very nice, and they get the job done Right - Right Away!

The waiting area has no AC. I felt really bad for the workers who were all very knowledgeable and…read morepatient! It's too hot for them to work in those conditions and it's bad for the customers to wait in for sure! Please FIX THE AC!

Tires rotated and balanced. In and out in under 30 minutes! Great service! No attempts at oversell…read more Best customer service in Aiken.

Great place. Relatively quick (I just waited in the lobby for about 30 minutes and played my daily…read moreSudoku feed). they were very professional, friendly, intelligent and clean. Only complaint was that I specifically asked that they mount the new tires in front (front tires always wear faster because they are cambered inward to improve turning... check your front tires and you'll likely see the inner tread lower than the outer). Might also note that they installed a "Rocky Mountain" brand, which is of course an off-brand, but they seem very quiet, despite a somewhat aggressive tread. I think they're all made in Mexico these days unless they're Michelins (and who really know where those are truly made) so it's a non-issue. One more story... I went to another local tire shop in Augusta, GA (Marc Yount), and when I went to pay the bill the long-haired, rather large and fat blond-haired jet-ski hippie that owns the place told me "I'm not a fan of the tires you chose." And "you have an axle bearing leak, and I'm not sure what I'll find when we open your pumpkin" (the rear differential). The proposed charge was $2250 to fix these things. I do my own maintenance, so I checked the differential fluid and it was fine. They saw leakage of brake fluid, not differential fluid, which meant I needed to replace the brake server on one side, which I did on both sides. Total cost about $150. No axle seals needed (a major operation), and I'm writing this with over 100k more miles on the car. 4Runners are known for axle seal leaks, so they saw the brake fluid on the inside of the tires and assumed it was the axle seals without actually checking anything else. Beware of this kind of crap, and beware of Marc Yount if you're near Augusta (they're 'uber expensive) - they took me for an idiot, which I am not, but if I was an average guy or gal I'd sigh and pay that price - just to get some new tires mounted. Going back Monday morning to this Discount Tire location for the front tires. Highly recommend this place. They are quick, clean, efficient, HONEST, and won't try to snow you with BS (snow you is a Northern term). They are trustworthy. All the best to you, and thanks for reading this ridiculously long review.