Tip: this location is a UPS pickup point. I recommend this location if you get your packages lost…read moreor stolen.

Perfect shopping experience. Had a fabulous young woman not only help pick out my new windshield…read morewiper blades, she installed them too. Took less than 15 minutes from start to finish. I was thrilled with the service and ease with which I got one more chore done.

Great place. Relatively quick (I just waited in the lobby for about 30 minutes and played my daily…read moreSudoku feed). they were very professional, friendly, intelligent and clean. Only complaint was that I specifically asked that they mount the new tires in front (front tires always wear faster because they are cambered inward to improve turning... check your front tires and you'll likely see the inner tread lower than the outer). Might also note that they installed a "Rocky Mountain" brand, which is of course an off-brand, but they seem very quiet, despite a somewhat aggressive tread. I think they're all made in Mexico these days unless they're Michelins (and who really know where those are truly made) so it's a non-issue. One more story... I went to another local tire shop in Augusta, GA (Marc Yount), and when I went to pay the bill the long-haired, rather large and fat blond-haired jet-ski hippie that owns the place told me "I'm not a fan of the tires you chose." And "you have an axle bearing leak, and I'm not sure what I'll find when we open your pumpkin" (the rear differential). The proposed charge was $2250 to fix these things. I do my own maintenance, so I checked the differential fluid and it was fine. They saw leakage of brake fluid, not differential fluid, which meant I needed to replace the brake server on one side, which I did on both sides. Total cost about $150. No axle seals needed (a major operation), and I'm writing this with over 100k more miles on the car. 4Runners are known for axle seal leaks, so they saw the brake fluid on the inside of the tires and assumed it was the axle seals without actually checking anything else. Beware of this kind of crap, and beware of Marc Yount if you're near Augusta (they're 'uber expensive) - they took me for an idiot, which I am not, but if I was an average guy or gal I'd sigh and pay that price - just to get some new tires mounted. Going back Monday morning to this Discount Tire location for the front tires. Highly recommend this place. They are quick, clean, efficient, HONEST, and won't try to snow you with BS (snow you is a Northern term). They are trustworthy. All the best to you, and thanks for reading this ridiculously long review.

I made an appointment for a tire rotation. I arrived about 5 minutes early. I waited for more than…read more10 minutes before anyone looked at me to assist me. A customer came in after me and was waited on in less than 2 minutes and they took his vehicle in within 5 minutes of his arrival. It's been 35 minutes since i got signed in and my car is still sitting outside. They close in 20 minutes, yet they tell me it's going to take an hour to rotate the tires. Hope they torque the lug nuts.

the store located at whiskey road and east pine log. I was in with wipers in my hand for my…read moreneighbors vehicle. he ask me the vehicle, I don't know , wipers in hand, no other customers in store, he could have measured them, walked over 10 ' and handed them to me. he insists on looking them up, he tells me they 20 and that's what I needed. still standing his sorry ass behind the counter, offering no help. I walked out and went to Oreilys and the lady measured them, walked 20' came back and set them on the counter. last time for using advanced auto. Maybe he was the only one like that. the lady in oreillys said some one earlier had complained also.

Very helpful. Allowed me to see if the oil cap that Walmart lost (and lied about) fit before…read morecharging me. The counterman recommended a very nice mechanic that fixed the problem caused by Walmart. I tried to give him a tip and he refused saying he just wants to help. I'm bringing them donuts tomorrow.

I stopped in to get a headlight replaced while visiting Aiken. I had been told by a few places in…read moreanother the city that the industry estimated repair time would be over 45 minutes due to having to move several items in the engine compartment. I was treated warmly when entering and told to bring my dog in while waiting. She even gave her treats and belly rubs. The technician took my keys to drive the truck to the shop for an estimate. He returned less than 10 minutes later and I joked that he must be finished. HE WAS!!!!! They did not try to gouge me with the industry standard and simply charged me for the bulb. I reminded them that I did not live in the area so no repeat business opportunities. They simply laughed and said that would be it. Thanks so much for the great service and honesty to an out-of-towner.

I can't rave enough about the honesty, courtesy, and knowledge of this auto repair shop. I took my…read moreMercedes Benz in for what I thought would be a huge repair bill. My Air Suspension system was, what I thought malfunctioning, and in need of a replacement. They ran a bunch of diagnostic tests, and determined there was nothing wrong with the air suspension at all. They could have charged me anything, yet chose to be HONEST! They only charged a reasonable diagnostic charge and sent me on my way. Eric the shop Mgr. is also a super nice, knowledgeable guy, and a pleasure to work with. I HIGHLY RECOMMEND THIS COMPANY FOR ALL YOUR AUTO REPAIR NEEDS.

DO NOT TAKE YOUR VEHICLE HERE, horrible customer service from the service advisor Christopher…read moreMasters from making comments like "not to be an a**hole but this is a repair shop not a restoration shop it's not going to be like it was" and getting mad at the fact I picked out things like the dent not being fixed and the emblem being crooked. The paint and body work was so bad and poorly checked over that the truck had to be sent back twice. From paint on the chrome part of the door handles, crooked emblems, dent not being fixed on the initial repair or even in the second (finally fixed on third), fender flair bulging off of the fender, bad orange peel, polish left on the mirror, trash left in the bed of the truck, they took of the bed cover and instead of putting it back on they left it in the bed of the truck. This wasn't a rush job as they had the truck for a month. EVERYONE including the painter, the body repair guy, the person who quality checks it, and the service advisor Christopher should all be fired. I've had quite a few cars repaired (unfortunately) and this has hands down been the worse experience, and poorest quality work I have ever seen.

Run in the opposite direction as fast as you can! This is for the Hamilton Dr location in…read moreAiken,SC. After a deer collision, they installed a hood with one that had been through a hail storm. We didn't see it until a week later (no rain, no hail). They refused to fix it. I asked him why wasn't the roof damaged. The guy actually said I must've had the car parked halfway under a carport!!!! Im still dealing with this. Do not recommend at all.

If you are buying a car here, I highly recommend the salesmen Payton! I was buying a car out of…read morestate, which can usually be stressful, but he made the whole process smooth from start to finish. He stayed in constant communication, answered every question quickly, and kept me updated at every step. Payton was motivated, professional, and genuinely helpful the entire time. He made sure everything was handled correctly and went out of his way to make the deal easy for me, even from a distance. Not to mention always sent me videos and pictures when asked for them to verify some things. If you're looking for someone who actually cares and will work hard for you, ask for Payton.

This review is based on my communications via email with Gary Rickenbaker…read more I was in the market to buy a new car and I like to do all of my communications via email. I reached out to Gary and he got back to me quickly with a solid OTD number for a new vehicle. We went back and forth several times his price was very competitive but unfortunately not the lowest I received so I went with another dealer instead. Their pricing was VERY close to a competitors but they did the best they could. However, Gary was very responsive the whole time and was great to work with. I never once felt pressured or rushed to buy a car and my process took about 2-3 weeks of communication. He responded almost immediately every time and answered all questions that I had. I hope to work with him again in the future when I search for another new vehicle. Thanks Gary!!!

We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family

If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.