Follow up: Still planning on stopping by to get my…read moreovercharged refund at the location. An apology would be in good order, but I'm not holding my breath. I ended up waiting for 5 HOURS. 5 hours to mount and balance 4 tires. A job that takes 1 HOUR, TOPS. (I spent nearly 10 years as a full time truck service advisor/writer, so he picked the wrong woman to mess with). I arrived at 1:15, left at 6:15. Was NOT expecting to take up residency in their waiting area. After I got in my car, I noticed they never mounted the used tire or rim I had requested (to have as a full size spare). I was charged for the job. Pulled back up to the doors, and they did take care of that quickly. I was fuming. Also notified the BBB. Depending on if I get my refund or a load of crap from the manager, I may file a grievance with the State Attorney General's office. When I got the total, I questioned the pricing. The other service advisor at pickup said the tires I ordered were discontinued. Bullshit. Another lie. I pulled up the ad on my phone, $110.99 each. The ones I SPECIFICALLY ordered. At no time did anyone inform me that they were discontinued. Charged me $129.99 each, do they seriously think that women are stupid? On a positive note, the tires they put on were good in the snow. I drove 125 miles on the highway in a blizzard with no issues.

Arrived at appointment time , Gilbert , the general manager, welcomed me in a very professional yet…read more"family" approach manner! My automobile is not an easy , standard wheel/tire change approach . It is one of three left as a 1987 Porsche 928 SPYDER. Gilbert assigned his choice mechanic, JAY, who began to meticulously and with caution and purpose change the tires and rebalance the wheels. tires to perfection! The wheels are special wheels , custom, and required special handling . The method used by Jay was planned, purposeful and with minimal , if any, damage to the entire mounting and balancing. Gilbert's management style as well as the "welcome here" approach is unbeatable in todays world! The pricing was very competitive and fair. Highly recommend the shop as well as its employees to all that can expect a fair and honest approach to their autos problems!

Arrived on Saturday just before the big snow storm, unfortunately came in with a nail in my truck…read moretire. As soon as I pulled up, somebody came out to greet me and ask me what I needed. Within 10 mins my truck was in the bay and they started getting down to the issue at hand. Great customer service, I was in and out in 30 mins. And it was free for tire repair.

Great place to replace your tires. Mike is a great manager and the crew is very professional.read more

Went this evening for a new car battery and install. The. Guy working the counter was super…read morefriendly and helpful to everyone in line. He didn't rush anyone. And something broke when my batter was getting installed. He stepped in and fixed it. So helpful!

its abolut time!!!!! i love the women empowerment that advanced auto allentown 17th st has going…read moreon!!! wow :) !!! yessss!! the entire staff was so helpful, most important fast.....no long waits like before!!!!they were all knowledgeable, friendly... and those women with thier beautiful smiles, made my shopping easier and at ease!!! koodos to the manager ... because behind a good staff, it's a great manager!!!!! i will be sending all my lady friends and male friends to your store. ps: and i got the part that i needed for my car, cheaper than auto zone!!!! :) keep up the awesome work and this is beautiful!!!

I ordered cab mounts for my volvo truck both a left and a right, they sent me two left side mounts…read more I called them to get the problem taken care of and got the run around they stated they need to contact there supplier and they would get back to me. haven't heard nothing from them. had to go get the right parts at the dealership.

Traveling from Florida to Maine, we hit a bump on 78 that broke both our leafsprings on our 35 ft…read morefifth wheel. Spangler Bros. was recommended by the tow company. Now we know why! They were sympathetic to our situation, had our parts in stock and got to work very quickly. They had us on the road in no time and very reasonable rates. Thank you Casey!

come here at your own risk, they gave me a bad alignment TWICE might i add and over time it caused…read morecupping on my tires. I went to my dealership (which i should've done in the first place) and they said that my tires are chopped up so bad on the insides it sounds like a wheel bearing issue when it's not. they told me to go back to firestone to give them the opportunity to rectify the situation. when i did, MARK the manager insulted my intelligence and belittled my situation. he said things like "if you're going to come in here with vinegar i'll give it right back, if you come in with honey then we can maybe work something out" and "well you get what you pay for" and "you put in 5 dollars that's all you'll get back". he then writes me up a quote for the same economic tires i did not want equaling out to the exact same cost of the tires i purchased here not even two years ago. so their solution to their alignment ruining my new tires i purchased from them? to buy new tires again for the same amount. saying they cut me a deal because i should've got "road hazard". He kept mentioning this "road hazard protection" being the reason he couldn't help me..when the tires started cupping due to their back to back faulted alignment NOT due to my driving. ALSO PSA do not waste your money buying tires here. Their "economy brand" is $50 cheaper than high rated name brand tires like Goodyear & Kuhmo. Just stick with your dealership!! Even Pepboys would be better

I had alignment and tire rotation done 7/7/25. It was easy to set up the appointment and the job…read morewas done quickly while I waited. I was concerned that my chrome wheels might get scratched by the sockets and they put electrical tape around the socket to prevent any potential for scratches. It is definitely worth the money to get their lifetime alignment.