This just happens to be another convenience auto parts store in my shopping center. Stopped in here…read morejust to purchase a new set of wiper blades. They are now sold individually since the size differs between the driver and the passenger. Staff was helpful and was able to look up my car make, model, and year. They sold me quality wipers which should last about 2 years with normal wear and tear. They do offer free installation of them and they dispose of your old ones. They have a rewards program depending upon how much you spend but as with most places you don't get much of a reward. This shop is handy if you are a do it yourself when it comes to maintenance. Prices aren't cheap but at least you are getting quality as compared with seeing a dealer or mechanic for the same thing.

I couldn't wait to get home and write this review, which is rare if not non-existent for me. I came…read morein today with a low battery and unsure if I needed a new one or just a recharge. I wasn't sure I was under warranty still either. Brian took lead on my case and after several tests determined my battery was shot. He promptly pulled up my info and located my warranty and switched my battery from old to new within 10 minutes. I highly recommend this location for your auto needs, ask for Brian. Lionel Z.

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I would not recommend Cochran Volkswagen North Hills to any female seeking warranty service…read more The windshield wipers on my 2024 Taos were malfunctioning and would activate while the switch was OFF, even when there was no rain. At my initial visit, I was told they were "working as designed". At another visit, I was told the problem was caused by my EZPass. It ultimately took six visits, extensive documentation, and considerable persistence before the issue was properly addressed when VW issued Service Bulletin 94-26-01, documenting a "ghost operation," which was my exact problem. What was particularly troubling was how I was treated while trying to have a legitimate warranty concern addressed. During one visit, the technician asked if I was a "girly girl" who applied makeup, brushed her hair, and sprayed products in the car. He stated that "girls do what girls do" and that products will "jack up" the steering column and cause issues. These gender based assumptions further delayed the diagnosis of a legitimate warranty claim. Instead of focusing on the mechanical problem I was reporting, the technician shifted the focus to stereotypical assumptions about my behavior as a woman and suggested that I was potentially responsible for the malfunction. This experience was further compounded when, after the fix was finally applied, I discovered a dent and scratch on the driver's side that had not been present when I dropped off the vehicle. I notified the service director, who stated they would "air" on the side of taking responsibility and did arrange repairs. I am sharing this experience because I believe customers, particularly women bringing legitimate warranty concerns to this dealership, deserve to be taken seriously, treated professionally, and have their concerns evaluated without gender-based assumptions. The problem with my car was real. Volkswagen ultimately documented the exact defect. The way I was treated while trying to get it addressed was the part I should not have had to experience.

Went into Meyers because I had a flat, was greeted with a friendly guy at the counter. They had me…read morein and out quickly, couldn't recommend a better tire shop!

Extremely dissatisfied. These guys towed a vehicle for us. Wouldn't deliver it to our store. Which…read morewas 3 blocks away from the accident site. Then made us pay an extra $200 for overnight storage. Which brought the cost of a "tow" to $450!!! We didn't need it to be stored. We just needed it delivered to our parking lot. I am extremely unhappy and I feel like this was very fraudulent. I would never, ever use these guys again.

They can get your parts when no one else has them . component and experienced and friendly.read more

This auto parts store knows service so well it comes naturally. I was acknowledged immediately…read moreafter I entered the store, and the friendly store owner listened attentively to my needs and was genuinely pleased to meet them. My car manual didn't list the part number of the dome light I needed (and neither did that big reference manual that car parts places use), so I was pleasantly surprised he trusted me to let me borrow his screwdriver and take it to my car to bring in the light. When I brought it in, he found a light that worked perfectly. I look forward to coming here again. Also, the store employee was friendly when the owner was in the back getting the parts I needed. He seemed happy to work there. It was such a positive difference! I sometimes get ignored in the big auto parts stores, and the people seem like they are there just to get a paycheck. This was a nice change! This shop prides itself in selling quality parts that last, not just a cheap part that will sell like some chain automotive stores do. Their prices were reasonable, and I was surprised that the cost for the parts I purchased seemed less than the price I saw online at a chain store. Also accepts credit cards.

Everything went well.! I went to the safelite on Frankstown…read morerd Penn hills . They were awesome start to finish. Every time that they touched my vehicle I was sent a text, every phase. Oh my goodness the lady took care of Me (I'm so sorry i forgot your name) She was so very nice to me. Customer service skills are off the chart. I was so pleased, very impressed with her. She made me special . Your entire team I Felt were great, but that lady that I can't remember her name was very special.

Efficient and professional. Easy to make an appointment and the wait time to repair a windshield…read moreding was very short.

100% will definitely go back. It's so hard to find a place to take your car that you can trust…read more I've definitely found mine. The 2 people at the front desk were amazing. Leanna (I think that's her name) was doing whatever she could to make the customers experience the best. The man who sits next to her is absolutely hilarious and is so extremely knowledgeable about vehicles. The service was very prompt. My car even had some issues I didn't know about and one of the mechanics came to talk to me personally about it and showed me pictures to help me understand. I called ahead for an estimate and they were right on the money. This place will never take advantage of you. I have verbally recommended to so many people already! Also side note I am not originally from PA and back home my dad would always help me with car troubles. When I don't have that type of access available in Pittsburgh, it's so nice to find a place that will not take advantage of you because you're a clueless, young woman. This place treated me with respect and excellently explained all the questions I had. If you are worried about getting ripped off from a mechanic or don't have a lot of knowledge about your car troubles, this is the place to go!!! I recommend to anyone!!

If you are looking for a reliable, honest, hard working mechanic honestly look no further. From the…read moretime I walked through the door to the time I left...it was the best experience I've had at an auto-body shop in a very long time. Mitch and his crew are outstanding!! Everyone was soo kind. Give these guys your business!! They deserve it!!!

It is hard to rate a place high that makes you spend money you don't want to spend but I am doing…read morejust that. Why? We have a 12 year old Buick and needed our inspection. I knew that a headlight was dim, and feared that cost. We have had problems with the Buick Enclave headlights so often; we have had wok done on them five times and the cost was, generally, $600 each time. I get a call that we had an engine mount bolt that needed to be replaced (no problem) and they were looking at the headlight. When I arrived the headlight had needed to be replaced but I was informed that the previous repair had been done poorly (the gentleman at the desk had the parts available for me to look at). The cost was only 200 for them to do it right. I am fine with paying money I just want value and quality. I think these guys deliver on that.

May 21 Debra A…read more My place where I took my car closed. I went to Baum Blvd, my car is a 2021 Hyundai Sonate with almost 16,000 miles. The next day Brett called and said he had bad news. My license plate lights were inoperable, light assemblies missing. He saw this only once, my car won't pass. He called the dealer they had the them. I found this all to hard to believe, then he told me i may have slammed my truck. I am 74. He gave me numerous excuses. I said I am calling the dealer. That was when he said about me closing the trunk. I went to get it, he said it would cost 250$ they had to take my bumper off. I picked up my car an stuck my hand in the hole and pulled out the whole light, on both side! I said to Brett are these the lights, he said, I don't inspect cars. Why did i bring my car here! I left my reattached the lights in a clip that is tight,I called Brett and thought I hung up, we said about they were ripping me off. He said he heard us talking about him, I said SO! He said we don't want your business, I said I would never go back there. I am writing BB and the AG and yelp. He said no don't do that. I took my car somewhere else and it was inspected and less money than for the emissions. I am very disappointed, lie on top of lie!

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!