Happy Earth Day!!! Thank you Subaru and The Arbor Day Foundation for spreading love and trees into…read moreour neighborhoods. I picked up my complimentary tree at the Driveway Subaru of Moon Township today. I love trees!!!

They sold me a Mercedes with a defective engine that failed twice in less than three years. A…read morerepresentative named Dave was extremely rude and hung up on me. Therefore, I have filed a complaint with the PA Attorney General

Jack and Marty were exceptional on my quest to purchase the 2023 limited edition A91 Supra. Prior…read moreto sealing this deal I called a multitude of dealerships across the nation. However, Brewer Airport Toyota was responsive, concise and dedicated in providing me answers to all my questions. I am fortunate to have had my first big purchase with this dealership and the Toyota team that supported me. I will be back for any future purchases. Thank you all. With gratitude, Kelly V

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!

This dealership deserves ZERO stars, yet that is not an option here. I was in talks with a sales…read morerep by the name of "Tracey", who did a great job of getting pictures and a video walk-through of a used Infiniti M37 for me. The vehicle had just come in the day before. I had no problem with the price or the condition of the car. She informed me that the car needed to go through the shop for the 120-point inspection and that she would follow up with me the next day. The next day rolls around, and I don't hear a peep from her all day. I suddenly get a text from her saying the car was sold sight unseen. Here I thought I was first in line, ready to purchase this vehicle. She never mentioned to me that there was a "line" of people out the door, ready to buy this thing. The other buyer managed to skip the line and get ahead of me. This sounds like a totally unethical business that would allow such practices to go on at this dealership. No etiquette whatsoever.......a total waste of time. No wonder they only have a crappy 2.5-star review here on Yelp. Avoid this dealership like the plague, guys. ***Note, Update to Owners' reply" as of 5/18/26: That is absolutely NOT true. Total Lie. Tracey, the sales rep, did not offer me the opportunity to put down a deposit, nor did she say that was the procedure to lock down this car. She made it seem as if, it could not be sold to anyone until it passed the 120-point inspection, regardless!! Check the facts before responding to defend your dealership's image. I'm sure that is a very convenient option by giving false claims to better your review rating.

Had a great experience buying my new 2025 Bronco Sport with Jon. He and the business office made…read morethe process super simple and easy. They had a great selection, I found exactly what I wanted. They also had the best price I could find in the whole region including eastern ohio and WV. Everything was super simple and easy, I highly recommend!

Anwar is so great. He did an amazing job. Highly recommended. I will definitely return again.read more

I found my car on marketplace. Being 69 years old and a lady concerned I might have been taken a…read morechance .. however I went with my gut feeling and took an Uber into Pittsburgh to see the gem of a car I saw in photos. While I was there I was treated like my purchase was important to them. I mostly worked w Z but Sam and all the others were so kind. There was a little pulsating in the steering wheel when I applied the breaks. Z said no worries we will take care of this. I bought the car right then and then took it to my mechanic. Saw a few little minor things and I told Z and he sent me the money to repair. Not only that , I had then to take the car to a notary that was a few miles away and the notary also said how wonderful they were to deal with. Good guys she said. While I was there another customer was there also buying a car. He said he had purchased 3 cars from them. I said I was concerned about buying a car from a used car dealer. His excate words were "they'll cover you likeca blanket " and they did. I couldn't be more pleased!!!!

It picked up my 2026 CR-V. The car is amazing but it was the experience of buying a car that was…read moresuch a pleasant surprise! I usually do not get involved with car buying because of stereotypical experiences. Carlos is amazing! His approach is that he is there to help you make an informed decision and to help you get across the finish line if you choose to buy a car. Even David was honest and forthcoming in the finance area. Because we bought it through a business, David had to do a lot more work which took time but he was honest and upfront with us while that happened.

SHADY DEALERSHIP !! Recently my lease had ended and I wanted to purchase the vehicle instead of…read morejumping into another lease. Long story short they told me due to an insurance/VIN error my vehicle was only worth around $4000 , they said it wasn't worth buying out and the manager himself said they'll just be sending the car to auction rather than trying to deal with the VIN issue because it would be a headache ... Ohh but I happen to look online and they're now selling that same vehicle for $23,000 !!! One second they're telling me it's basically a lemon that they didn't even want to touch BUT NOW they're selling it above market ??? They didn't expect me to want to buy out my lease , they then pulled out this weird scare tactic to convince me the car is practically worthless in the attempt to get me in another lease , now sell my used car , and continuing to profit from me. UPDATE ... Hey Scott ... why does your dealership have 2/5 stars on yelp ?? Pretty funny how much the dealership has gone down since you've been in management!

Everything was great! Kevin is awesome!!! My daughter is…read moreloving her new car! I'll definitely go back when we need another vehicle for our family!

Purchased an eleven thousand dollar car. My wife drove it home and it made it ok. Next day she…read morestarted having problems with the car dying in traffic. We decided to try it out today. It has less than 100 miles since we purchased. Car shut down on us several times and we could not get it to run. Had to have it towed. Contacted Magic but was not offered any viable help. They wanted me to have it towed back to their garage in Cranberry, which made no sense. I asked them to just send me a check to apply towards the repair but Magic would not do that. In other words, their offer of help meant nothing. Just realize this BUYER BEWARE !!!

My son brought his 2017 F150 in for service... Brought it in…read morea few months ago for a recall for repairing freezing door locks and other items. They said they repaired the recall problems and he was all done. First freezing rain and locks froze He took the truck to Moon Ford and they said they never did anything. He gave them the report from the other Ford dealer and then the lies just started to flow one excuse after another. I do not trust this dealership. I had several similar issues with this dealership. I would highly would not recommend dealing with this dealership

I stopped up to test drive a truck that was sitting on the lot. I'm 40 years old I've owned 30 new…read morecars in my life time. I asked to test drive the drive and was told by the sales rep and manager that I cannot test drive this truck because they do not have anyone to go on the test drive. I was told to come back after the new year. I'm not sure if they just like to keep trucks on the lot or actually sell them. I would recommend any other ford dealer in the area as you will not be disrespected at other locations.

CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

I called ahead & spoke with a sales person named Bill. Asked if a Jeep Grand Cherokee I saw online…read morewas still available. He told me it was. I said I'd be there in an hour. When I arrived with in the hour Bill told me that the vehicle was sold and that those people had been there for 2 hours. When I expressed my disappointment that I was straight up lied to, I walked out the door. The manager then got up from his desk charged across the floor & out the door after me, with fist doubled and screaming at me Like he wanted to fight. Did not catch the managers name but he has a long beard with a white stripe in it and tattoos on his arms. Customer service here is a joke.

ZERO STARS! This place is a pathetic excuse for a "dealership". I promise if you bring your CDJR…read morehere for service you'll be spending more in repairs or just flat out trading it in, which is the point this place has brought me to after one visit. My vehicle came here for a simple service job and came out of their garage broken, the service manager Ted and regional director Matt have no interest in fixing the problems their shop caused. Also when asked if they have cameras to prove their mechanic did not alter/damage anything else they said they weren't sure, coming from someone who works in the auto industry this place has by far the worst service department I've ever encountered. If you care about the hard earned money you spent to buy your car then don't waste your time here.