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    AutoZone Auto Parts

    3.2 (23 reviews)
    Open 7:00 am - 10:00 pm

    Services - AutoZone Auto Parts

    Auto brake repair

    Auto engine repair

    Auto light repair

    Auto steering and suspension repair

    AutoZone Auto Parts Photos

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    Recommended Reviews - AutoZone Auto Parts

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    2 months ago

    So sweet and patient ! Jay was Awsome thank you! Was a good hall from home and he took care of me !

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    3 months ago

    I was so grateful for the extra help I received from Cassie when I visited today. She was so helpful and made my day.

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    3 months ago

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    1 year ago

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    2 years ago

    Super helpful, checked my engine light and Derek gave me an assessment of my car issue. So quick and great service.

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    3 years ago

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    Ask the Community - AutoZone Auto Parts

    Review Highlights - AutoZone Auto Parts

    Super helpful, checked my engine light and Derek gave me an assessment of my car issue.

    Mentioned in 3 reviews

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    Ira Toyota of Danvers - Tesla Model Y

    Ira Toyota of Danvers

    (332 reviews)

    I had a very tough problem to diagnose. After a couple possible solutions didn't solve the problem…read morethe team continued troubleshooting until they found the issue. Some of the cost was covered under a Toyota Service Program, and the rest was understandable. The fix solved this intermittent issue and I haven't had a problem since.

    I wish one time i can come to this place and leave with satisfaction. I wonder how they are # 1 in…read moresales and service as they claim? I have no idea. In brief the staff have no common sense whatsoever, no coordination, or communication, they are careless and zero customer service attitude. You guys have been reminding me for weeks by emails for my 1st oil change for the Brand-New Rav 4 that I just bought last Nov. I show up on time, and as soon as I enter the service Bay - an older man comes and rudely says: yes - what can I do for you? -or how can I help you? I wanted to say Large Cheese Pizza with Salami and extra Cheese!!! I Told him I have an apt.! He asked me if I have to see any particular service advisor. i said yes: it is T. Chase.. The older man sounded like he did not even know who Chase is or if he even works there!! Finally, Chase showed up - and had no idea that I had a service appointment that was booked weeks ago!! I got out of the car and told him - i will be in the waiting area and asked him to keep me posted (Informed) -he says sure i will come & find you. 3 hours later I get a phone call from Chase asking me to come to his desk # 6 .. car is ready & I need to sign & collect some paperwork- I had no idea where desk # 6 is!! I said. where is your desk ??? He realized that he should come to the waiting area and find me as we both agreed - I was like ..WTF - I Collected my key and left so aggravated - This is the same poor service i had back in Nov when I purchased the car where the financial guy lost the Title of the car that I traded in and started harassing me with phone calls demanding me to come down to sign some forms ..etc At that time I was so angry that I left a bad 1 star review, but I deleted it after the big Boss or someone from Finance called me and promised better service with some respect. - I gave this place another chance - But it seems that the entire staff need some CS training -

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (3 reviews)

    Visit Date: Aug. 1-2, 2024…read more I don't normally leave reviews, positive or negative, on many establishments unless I've had a noteworthy experience - and boy, I had an incredible one with the O'Reilly's team in Salem, MA! TL;DR: The team at this O'Reillys ensured that I was safe, supported, and heard. They went above and beyond in a time of need and were some of the best people I've ever encountered - especially as a solo traveler. Story Time: This year, I took a sabbatical from working as a surgical/transplant ICU nurse in the city of Chicago due to experiencing burnout. Especially through nonstop care of patients through Covid. With some time off, I embarked on a solo camping roadtrip to explore the New England region of the country in hopes to grow and challenge myself as an individual, meet and make connections, explore this beautiful part of the country, and have memories that lasts a lifetime. On August 1st of this year, nearly halfway through my roadtrip, my trusty station wagon with over 200,000 miles, finally decided to give me issues. My starter motor had failed and my battery light turned on in Rockport, about 45 minutes away from Salem. This was the only O'Reilly location that had the parts I needed. So that's where I went! Upon entering the store, I was greeting with warm welcomes from the team. I had explained my situation and kindly asked if it was okay to attempt to fix my car right in front (knowing that some stores will not allow this). But the team understood my situation and allowed me. At the time, fixing my car out front was the only solution I thought of in order to get back home, a mere 1,000 miles away. By the time I tried to fix my car, it was around 2-3PM, 90 degrees, sunny, and without any clouds in sight. Now you could probably see that I was drenched in sweat, working in a steaming hot engine bay, and fatigued. Which was all true. Without asking for more than the approval from the team, one by one, different members came out through their door, offering me an ice cold bottle of water, giving words of encouragement, or simply making sure that I was still okay. And that's what made all the difference to me, a stranger attempting to traverse a completely unknown part of the country. Without Victor, Adam, Edward, Derek, John, Thomas, Jennifer, and the rest of the O'Reilly's team at 142 Canal St., in Salem, MA., I wouldn't have had the perseverance, willpower, and support that I needed to get my car back on the road. So here's my utmost and warmest thank you. Thank you for turning one of the worst experiences I've had on this roadtrip to easily one of the best ones. Thank you for being present in supporting me and ensuring that I was safe. And thank you for being some of the nicest humans I've ever met. Keep doing what y'all are doing! Until next time my friends, John

    I have worked with O'Reilly Auto Parts in Salem MA for a long time. I am a customer and they are…read morethe best auto parts store around with great affordable prices and big inventory stock with a lot of parts you cannot fnd anywhere else. Many Thanks to Jen, Derek, Tyler, Mike , Sean and the rest of the staff that works there. They are professional, polite and very knowlegeable of the parts that they sell. Thanks very much, DC

    AutoZone Auto Parts - autorepair - Updated June 2026

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